Reviews for Easyship ‑ All in One Shipping

Great at responding and taking action on feeback. Looking forward to working with easyship to streamline our business.

We recently started using EasyShip and the transparency it provides to our customers. Our products also have a unique dimension and weight and EasyShip was able to give us better rates than what we were getting when working directly with the shipping carriers.

I found the app and the whole software really easy to use. Any questions I had were answered swiftly, making the whole integration seamless. Really pleased I switched.

Easyship has made it very easy for us at Fashionables Boutique to fulfil our orders. Now that I have them to help me it's a lot easy to complete orders.

The interface takes a while to get used to but once you do, it is a really great tool! This app really made my life so much easier with its variety of couriers and ease of use. What I especially like is how all the product info is automatically synced from my store so that the customs information and addresses are auto-filled into the shipping label for me. All I have to do is download the labels and print them. I particularly appreciate the support that I received, whenever I had problems it was super easy to get help quickly. I would say this app has given me one of the best customer service experiences I have ever received, with how accommodating and helpful they were. I hope to keep using this as my store grows!

It is a great app for shipping it gives you multiple rate and many options. It needs you to input products and boxes then it work Great

Great app and Great customer Service. Enjoy the regular tips for improvement and saving money, One of the most important factors of operating a small business!!

Even though the operations interface needs time to study at the very beginning, the setup can be completed in reasonable time. It's handy as there's no need to re-input information like logo but addresses. A fantastic team to make the logistic processes streamlined. Make the selection choices of courier services more versatile and effective. Improve efficiency in shipping to various locations around the globe ! Thanks from tulips.com.hk

Great service that enables to ship to ANY location, David Um was great assistance to the brand when needed and it is great to know that you have someone there to help! 5/5 10/10

Really has helped improved our shipping and control the cost. It's so much simpler to get our products ready to ship and we're confident that we're getting the best prices.

Originally, we found the shipping process difficult, but now that we discovered the easyship app, it's so much easier to understand because they do most of the hard work for you. We got assigned to David, and he has helped us every step of the way by answering and explaining any questions we had, we really appreciate the help David!

Easyship has allowed us to take control of our shipping with an easy to use interface. We can now offer shipping options to our customers based on cost and time and overall our delivery times have improved significantly. Customer service is also amazing. Tracking details are very detailed and easy to access and resend to customers when they experience issues with a courier or a delivery. Thank you Easyship!

Before using Easyship we used three different app's for our domestic and foreign shipments. Now with Easyship it has streamlined our shipments into one app that has all shipped information on one page. I would recommend for any eCommerce vendor to control their shipments.

This app really saves a lot of trouble - and offer more efficient shipping options for customers. Any questions you have can be directly answered during the weekly training session with the experts! Just one thing I hope to improve with the prepaid tax duties --- For easyship to offer cheaper courier handling fees, as it is at times more expensive than shipping. Otherwise, it does not seem to make sense to turn it on for non-expensive products.

**Edit** It was a rocky start but Jess from Easyship called and immediately jumped to help us with anything we needed to get going. She was patient and knowledgable. We look forward to using the Easyship system! I spent an entire 9 hour day trying to set this app up. Never succeeded. No real support except for them to send you links for you to read their info which only gives you more questions. No thank you! I will return to Go Shippo

Inara Organics

2019-04-25

Singapore

This application is a must have, if you have plenty of shipment. It save the trouble of fulfillment, inserting tracking code and Notifying the customer! Dimensions of the product for packing could definitely be improve though. But with time this application will really benefit any company!

We love this app! Made things easier to ship international. The rates for shipping are great. We definitely recommend the Easyship app GS4LESS

Be warned: EasyShip looks nice and shiny but start digging under the hood and there are some things you need to be wary of. Pro's: Great for cash flow (pay as you go), Nice additions such as tracking page with banners, Integration with PayPal, Reasonably good support Con's: The Hong Kong warehouse partner they paired me with has been an unmitigated disaster. Lost orders, lost stock and ineffective coms, A number of selling features just weren't available and the support couldn't get them to work (No way to turn off taxes and charges for irrelevant countries, discounted shipping), Would not allow me to have a business address outside of Hong Kong in order to ship from HK (which is so freakin bizarre it's astonishing) The inability to sync products with Shopify (seriously you need to import a CSV file!), SKU's weights etc is similarly an insane omission. It betrays the lack of inventory management knowledge within the core team at EasyShip. This and the following omission places your fulfilment service at severe risk - you are warned, Barcodes of products are not featured or considered. Someone thought this was unimportant. It is. Pro's aside I have decided to stock out of the disastrous warehouse I was paired with, cut my losses and finish with EasyShip. EasyShip was pretty bummed for me so I can't blame them beyond a lack of due diligence in bringing this warehouse on-board. If you plan to ship from home or your own business perhaps consider it. Otherwise tread carefully...

Great app. Saved me a ton of time, has great rates, and my rep (Stephen) is awesome.

So far so good! Just started using this app and we love it. It's easy to use and their customer service is unbeatable. It's the best shipping service we've tried thus far.

Easyship has initially been a big help. The pros: 1. pay as you go 2. tracking page with banners 3. Pretty good customer support Cons: We had a problem with a shipment to Malaysia using Fed Ex and they have tried to help clear that up but it has been very slow going and then recently for the past 5 days, we have not been able to use Fed Ex at all with Easyship. I like what they do offer but I am hoping the other problems we have had will clear up. Just be aware there may be a few problems.

I used easyship service to ship out my KickStarter parcels from Singapore to US. After about 3 months, I was billed for almost $300 due to discrepancies in the parcel sizes and weight. If you want to be fair to your customer, do a check during the collection of the parcels, not billing your customer AFTER 3 MONTHS of the shipment. What guarantee do you have that the parcels does not distort in your warehouse?

I just changed my 1 star to 5 stars. Easyship went above and beyond to resolve our issues. Wonderful support. Beware of this Company. EasyShip was good until a few days ago when they charged us over $550 for some 6 months old shipping labels. EasyShips explanation was they were residential and some address correction charges. This is EasyShip's sneaky way to lure customer then charge more. Beware of this company. We will be closing our account. If you are going to charge something at least let your customer know what is it in advance.

So easy to set up and use. Very responsive service from the support team, and implementation team. They follow up regularly to make sure our needs are met!

The app is really easy to use and very useful in terms of being able to build analytics around all your shipping. Very seamless!