Reviews for Easy Donation

Trek Light Gear

2020-04-21

United States

We're using this app in a slightly different way as a Tip/Pay It Forward option and it's been working out great. Support from the team has been fast and helpful!

Fantastic support that enabled us to configure the app just like we wanted! Highly recommended if you want to implement a donation part in your online store.

Functional and well designed app with enough capabilities and customization. Good support. Thank you!

A very nicely designed app! Easy to use and functions properly. This can be integrated at homepage, product page or cart page with the help of support team who replies in a minute. Has plenty of options and specific image & messaging feature. Must try!

Amazing app!! Had to research everywhere and read many blogs, and fortunately ended up finding out that most sources recommend Easy Donation and I'm glad I installed it. Has plenty of options and configurations that fulfill my needs, and where there was something too specific (I was sure that can be done) I reached out to their support and they quickly edited my theme's code to perfectly reflect my request as I needed. Thank you for your help and support :)

We are a non-profit and wanted the ability for customers to add on a donation to their purchase from our store. This was the only app we found that allowed us to do this. It wasn't very clear how to set up some of the options and we had to reach out to their support a few times to make changes for us. They were very responsive and helpful (just keep in mind they are in India so there is a time difference in getting a reply). It's cumbersome to always have to ask them to change things instead of being able to modify it ourselves. Other than that, the app works great and we've seen a good percentatage of customers make an additional donation. The app will also send a separate email receipt for the donation, perfect for tax purposes.

App works as promised, and I must say the best and most responsive customer service I've experienced from an App developer in the four years that we have had a Shopify site. 100% recommend.

Five stars for customer service! Team was amazingly helpful with implementation. Would love to see this become a little easier to use for non-developers like myself, but the team made up for it by being quick and helpful. We have used this for three weeks and have gathered more than 100 donations.

Great customer service from the support team, very reactive. Design needs to be fine-tuned. When we click on donation button it would be great that the page doesn't need to be reloaded because customers think it is a bug and that the donation wasn't added to the cart.

We needed an application which allowed visitors to make a donation that would support our organization (rather than some nationally registered charity). This is one of the few that does that. It was reasonably easy to set up and use. Support was prompt and addressed our concerns.

We have started to use the app now, but had some minor issues with installing. I contacted the support and within less then 8 hours everything was solved! Great technical support! If the app runs as smooth as the support handled our issue, definitely 5 star rating!

I love this app It was really easy to use the support was very prompt I would definitely recommend Five stars

Easy to install and super prompt support when we had questions. Very pleased with product and service.

We chose Easy Donation because of its simplicity and ease of use. It does not disappoint, support is great and very responsive.

We are a small company hoping to do some good this Christmas for a charity we hold dearly. I am by no means a dev and the support received in getting it all installed and looking great was fantastic. Within a day launching we have already had 2x donations. highly recommend.

Great app for stores.. Used to add a tip feature to cart- was very easy to use, also excellent support.

Tech team was extremely attentive and solved all of our issues with a matter of 24 hours. App is very easy to use and implement. Donations show as products which then show up in standard reporting. 5 stars for this app and the service provided! THANK YOU.

DO NOT ALLOW ACCESS TO YOUR STORE. I have been working with the developers to get the app running smoothly in store, they were very intermittent in their response, but eventually were able to set the donation portal on the product, and further on get that donation to carry to the cart. We launched the product which is free, but people can choose to pay an amount to donate to charity for it (pay it forward), however, each donation would reset the store price to what ever the last donation was requiring us to monitor each donation and change the price of the product back after each donation. When asked for technical assistance, 3 days and a number of emails later, the developers fix was to remove people from being able to see the price on the website, then delete an entire product from my store. What is left does not work at all. When emailed to ask why products have been deleted and the pricing removed from another - they do not respond. If the app works for you from word go, It was pretty handy and I would have used, but I strongly recommend finding another, or, not allowing access to your store - unless you need some products deleted.

This app is awesome! I contacted the support team to make custom changes to the donation experience and they worked with me to make the experience as seamless as possible! Thanks so much for your help! :)

We installed the app and used the help of the developer Team of the app what worked quite well for us. Our shop is still under construction so I can´t give feedback about the process itself. But customer support was helpful. Thank you so much.

We're using this app to enable customers to donate to our non-profit organisation via our online store. We had a few issues with the donation's appearance (on desktop and mobile) and logistics in the backend, but the developers of this app continuously fixed each issue and made sure it worked perfectly for us. They were easily accessible and prompt with their fixes. They definitely went over and above to assist us.

We recently downloaded this app as a means to offer a "Donations" option on a specific product page. The app is easy to navigate and install within the website. Additionally, the support team has been very helpful and quick in modifying a couple customized features that we requested initially. From a business perspective, this app has everything that we were looking for and is the perfect app for businesses hoping to give back towards a specific cause.

Such a useful app, very simple but effective, and when we had an error it was very quick and efficient support.

The developers were very helpful with getting the app up and running on our very complicated theme. If you are looking for a simple way to accept donations this is a great option.

You have been great at provinding us with enough information to show our client the possibilities that Easy donation can offer to their store. Great support! Thank you!