Reviews for Easy Donation

Overall, EasyDonation is pretty solid app to use. Bounced around between a few before landing on this option and the main selling point was the customer service. Which is highly integral to using the app as preferred. Support team was able to help me with most of my integrations on the backend... with fairly quick response time.

I was nervous as I download the app on weekend and didn't know what to do but after almost 24 hours of sending an email to customer service, I got help and they patiently answered all my question through online chat and helped to set up the app completely based on my requirements. I can't wait to see how this app will affect my business and help me to do the right thing Best customer service ever! Hands down!

The customer support team is very helpful and was able to get everything set up for us!

I decided to try this app as the reviews felt honest and I needed something easy to set up to take a variety of donations on my non profit store. I did struggle initially in setting this up, and made several mistakes in the process (i'm not the most tech savvy), but as soon as I contacted the support team, they helped straight away, explained things fully and even did a lot of the configuration work for me. Really grateful to the support team for the fast response, the friendly help and support. Please bear in mind there is a big time difference from the UK (-5.30 hrs) if using the instant chat support

I love this app and they have excellent support.

When I joined up to Easy Donation, I didn't have a lot of time to workout out the location of my Donation widget. The Team at Easy Donation were great, they were quick to respond, and also very happy to help me tweek my design so it complimented my shopping cart.

Excellent and prompt support team.

Othersea Bikini

2024-03-11

Canada

Excellent customer service ! Fast and helpful

perfect support service, they placed the app where a needed on my shop. thx

It is a simple and great app. We had a few hiccups, but the support team was very responsive (minus the time difference) and fixed everything for us quickly, we were up and running in no time.

One of the best response times from a customer service team. Straight forward app that does what it says - well worth the cost!

This is an AWESOME app! Customer service and support is EXCELLENT! I highly recommend this donation app! The ONLY thing they need to improve is, they need to get a recurring donation button. Other than that...definitely get this Easy Donation app!

Great Donation App! It looks and works great and gives me plenty of options. I researched many others and am happy I went with Easy Donation. I'm so thankful for the support this app gives. They are kind, timely and set up App in my cart just as I wanted. When I had another question they answered it promptly too, providing clear directions on how to navigate the app. I have enough tech to learn so making this streamline has been fab!

Mega Support. Der ist aber auch nötig für kleine Umsetzungen.

Great little app to gather donations for charities on our website, in addition to purchases. And their support with some customisations I needed was quick!

Great customer support!

Very prompt and Proactive Support

Great tool. Amazing support. Nisha was super helpful in helping to add the Easy Donate snippet using our page builder.

Primitive Tribal Craft

2023-09-09

Israel

Great customer support, they make an effort to sort out your issues right away.

Really good ! Worked as expected ! Excellent support. When ever needed they supported on time and made customs changes as needed. Highly recommended app.

Really good app that allows you to configure donations and provide users a bit more info on where money is going. The support is really quick and the developers very helpful.

Really easy to integrate into our shop. The staff have been so helpful and really quick to tweak to suit our needs. Highly recommended

I would give five stars for the commitment of the staff to customizing the app for our purposes. The support technician I worked with even offered to help fix a problem that I had wanted to fix but didn't know how to explain very well. Good service.

Excellent support. When ever needed they supported on time and made customs changes as needed. Highly recommended app

Even that i faced some issue with installing the app on my store but the customer service team helped me and was so nice. Good app