Reviews for DSers‑AliExpress Dropshipping

Celia was super helpful sorting out some technical issues. Overall my favorite dropshipping app. Have used it in the past and will continue to use it in the future!

I received excellent service from Aimee Help even that I had difficulty understanding, was patient and positive Thank you very much much appreciated!

Sherry was very helpful; she sorted it out quickly. I know it was a really silly question, but she was patient and guided me throughout the process. Thank you

Thank you Selena for you help! It really helps me to solve my issue.

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link support@dserspro.com https://www.messenger.com/t/DSersOfficial DSers team

I have just used the help chat for the first time. I got a very quick response. Maria was great in her communication and resolved the problem I had. She communicated what I needed to do clearly, which is a great help for a newbie like me! Thank you Maria.

I would have given a 10 but it only allows 5. Sherry has been so patient and helpful. Absolutely made me feel a valued customer. Thank you Sherry for your support and understanding.

The service was good and resolved my issue. The same agent also helpped with a mapping issue that I had and resolved this problem too. Excellent service.

Maria was incredibly helpful in figuring out my DSers account and settings. She went above and beyond to assist me with fulfilling my first test order. Her customer service was exceptional, and I couldn't have done it without her support. Thank you, Maria!

I had a question about refunds and how it works to cancel an order. Sia answered my question within a few minutes with great explanation. Thank you Sia!

Fast and knowledgeable.... soooo happy i get this for free! I don't know the first thing abt dropping and I've been on them with the questions. Everyone is fast, friendly, and so knowledgeable... I "WILL" be a millionaire from my store thanks to DSers!

Fantastic

Chrissy was a helpful assistant

Amazing employee Crissy on live support who helped me. Highly recommend. Clear app and fast support. <3

Ivan is great. Response was quick and he got the job done!

Chrissy was a help answering my questions!

Really nice support department, especially Jacinta.

I was able to get assistance from Chrissy. Dsers is there for support if and when needed. I recommend Dsers to all business owners.

It's only weight and shipping fee won't transfer to my store...others are great...still acceptable and satisfied...careline respond in short time too.

Great Customer Service from DSers. The customer service associate Luna was very Helpful and solved my issue.

I recently had the pleasure of interacting with Blanca from Dsers customer service, and I cannot express enough how impressed I am with the experience. From start to finish, Blanca exemplified what exceptional customer service should be. Firstly, her warm and welcoming demeanor immediately put me at ease. She greeted me with a friendly smile and genuine enthusiasm, making me feel valued and respected. Throughout our interaction, Blanca displayed an outstanding level of professionalism and empathy, listening attentively to my concerns and understanding the issues I was facing. Blanca’s knowledge and expertise were evident as she quickly and efficiently addressed my problem. She provided clear and concise explanations, ensuring I understood every step of the process. Her patience and willingness to answer all my questions, no matter how trivial they seemed, truly set her apart. What stood out the most was Blanca’s proactive approach to solving my issue. She went above and beyond to not only resolve the problem but also to prevent any future occurrences. Her attention to detail and dedication to finding a comprehensive solution were remarkable. Thank you Blanca <3

Sherry was the best customer service agent I have ever encountered. Her patience and kindness made it easy to obtain my products through her excellent service.

I had the pleasure of being helped by Wendy today, she was kind and courteous and very helpful! Thank you so much Wendy, Keep up the good work!

Merci pour votre aide Blanca, vous êtes une personne agréable

Villanelle was great at helping me figure things out, not once but twice!