Reviews for DSers‑AliExpress Dropshipping

I'm appreciate, It's first time to make Aliexpress ,DSers account and i had issues with connecting and requested for help support ,then i received the greet service support to help me with my account.

I recently encountered some issues with DSers and needed clarification about several options. I decided to use the live chat feature and was connected with Chrissy. I was thoroughly impressed by the quick and deeply explained responses she provided. Chrissy’s assistance was exceptional. She addressed my concerns with clarity and patience, ensuring that I fully understood each step. Her professionalism and expertise made the entire experience smooth and stress-free. It’s rare to find such dedicated and knowledgeable support, and this live chat support impressed me. amazing

I accidentally connected the wrong PayPal account for DSers to send tracking numbers to and was worried it would cause a lot of issues for my business. Thankfully, Krystal from customer service came to the rescue! She was extremely helpful and patient, walking me through the process step by step to delete the incorrect PayPal account and replace it with the right one. Krystal's professionalism and quick problem-solving made the whole experience stress-free. I couldn’t be more grateful for her assistance!

super rapide et super efficace en cas de besoin

so i just started to add my products from shopify and i was stuck on the mapping was just a silly thing i didnt do but Jacinta walked my through step by step was awesome, will update late what i think once i get doing it on my store:)

Very nice and helped me quickly. Thank you so much.

Support is great, fast and helpful, thank you Krystal for replying to all my questions with such insightful answers and screenshots.

Fui muito bem atendida pela Maria

Very Helpful Application regarding dropshipping and also Helpful People.Tanks

I am extremely satisfied with the service and the customer support,Blanca was very helpful.

I want to give a big shoutout to Isak from Dsers for providing exceptional support. He went above and beyond to help me solve my issues quickly and effectively. His professionalism and dedication made the whole process smooth and stress-free. Thank you, Isak, for your outstanding service!

Extremely satisfied with the service and the customer service is also efficient. thank you Bianca for the excellent service!

Great service from Sandy!

I am literally happy to work with Dsers. Even if I have small doubts, they are very fast at responding and the Dsers staff is also very friendly. Also thanks to Sans for being so friendly and quick at helping.

The new Customer Service live chat feature is a life saver! I messaged my issues and they helped me within minutes with an issues I've been trying to figure our for days. God Bless You!

Isak was very knowledgeable and quickly assisted me with my troubleshooting. Fantastic customer service.

Chrissy was helpful and tried her best to guide me through resolution. she is wonderful

The live chat is so convenient. Only thing is that it's only done through facebook messenger. The rep I was talking to very very helpful with fast responses to my questions and concerns. My issue was resolved quickly.

This app is amazing and the attendant Luna helped me pretty quickly with an issue that I had with a cancelled order, I am impressed with the outcome! Brilliant!

HONEY ROUGE

2024-09-18

United Kingdom

Great platform with fast and efficient customer support! Highly recommend!

Rin was very helping and nice

Amazing customer service! Can't be better. Thank you.

Was having issues with my order, I had paid but the Shopify store was saying order unfulfilled, I contacted DSers and was fortunate to hook up with Sandy who within a few minutes looked into it and confirmed that my order had been paid and was waiting shipment. The way she communicated with me you could tell she loves her job. Wishing her all the best

Raphael from DSers - Exceptional Service and Support! ⭐⭐⭐⭐⭐ I recently had the pleasure of working with Raphael from DSers, and I cannot recommend him highly enough! From the moment I reached out, Raphael was incredibly attentive, professional, and knowledgeable. He took the time to understand my needs and offered clear, step-by-step guidance that made the entire process smooth and efficient. Raphael's expertise in the platform is evident, and he went above and beyond to ensure all my questions were answered. Whether it was troubleshooting an issue or providing tips to optimize my workflow, his solutions were always spot-on. I truly appreciated his patience and dedication to making sure everything was running perfectly. If you're looking for someone who is not only skilled but also genuinely cares about customer success, Raphael is your go-to person. Thank you so much, Raphael, for your outstanding service! DSers is lucky to have you on their team. Highly recommend!

Merci beaucoup à Célia pour son aide précieuse. Grâce à ses conseils, j’ai maintenant une meilleure compréhension de l’utilisation de DSers et je vais pouvoir utiliser l’application à 100%. Encore merci pour tes conseils toujours aussi précis !