Reviews for DSers‑AliExpress Dropshipping

Thank you so much Chrissy for you help. She was very patient. She was very helpful, responsive and friendly. she went above and beyond to address my concerns/issues with fulfilling my orders. I appreciate her professionalism and the timely manner in which she handled everything. I would definitely reach out to her again!

Luna was great at explaining how Tracking works!

problem was solved, great experience with DSERS agent

had an issue with inventory and got the help i needed! thank you :)

Holly quickly helped me resolve the issue in much easier way than expected.

I wanted to contact d sellers because I had trouble navigating the app, my problems got solved quickly and im very happy

Great Customer service by Rita!!!

I Couldn't be happier with DSers. they make my store more affective and easier to use as a dropshipper. but mostly the good thing with DSers is the customer service - Very rare in 2024 so I highly recommend about them you won't regrated the money

Super helpful chat support!

I've been using DSer for a while now, and it has completely transformed the way I manage my dropshipping business. The app is incredibly user-friendly and efficient. But what truly sets DSer apart is their outstanding customer support. A huge shoutout to Jacinta for being exceptionally helpful and responsive. She went above and beyond to assist me with my questions and made sure everything was running smoothly. I couldn't be happier with the service and support I’ve received. Thank you, Jacinta, and the entire DSer team!

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link support@dserspro.com https://www.messenger.com/t/DSersOfficial DSers team

I’m very happy with customer service, specifically with Chrissy! Chrissy helped me super fast to resolve the issues I needed resolved. Very professional, kind and effective Thanks again Chrissy

ich möchte mich herzlich bei Ihnen bedanken, insbesondere bei Ihrer Mitarbeiterin Chloé, die mir kürzlich so hervorragend geholfen hat. Ihre Unterstützung war äußerst professionell und freundlich, und meine Anliegen wurden schnell und effizient gelöst. Vielen Dank für Ihre großartige Hilfe und den exzellenten Service. Ich werde DSers definitiv weiterempfehlen und freue mich auf zukünftige Zusammenarbeit mit Ihnen.

I had a little technical issue with the App that I could not solve, resulting in me contacting the Live chat. I received really quick support from Chrissy from DSers Support Team. Her help was really fast and detailed, which helped me resolve the issue immediately. Really good experience with the support, thanks a lot!

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Chrissy helped me with my problem and gave me many solutions for it. She was very respectful and nice, I recommend the DSers customer support, if you have any problems.

Atendimento rápido e eficiente... Resolvi meu problema com 2 cliques... Muito obrigado Chloe...

Merci j'ai apprécié travailler avec vous.

Holly helped me out so much! I made a VERY TANGLED mess of my emails etc., and was beyond confused. she patiently helped me fix it. Thank you so much Holly, and DSers!

Great customer service. Bianca solved our issues very quickly, great help

They are super helpful especially. Rfimp help was above and beyond with help

muito bom

I encountered a subscription issue with DSers where I was billed for a feature I hadn't used. I reached out to DSers support, and Villanelle promptly assisted me in resolving the issue. Thank you, Villanelle, for your support and for directing me to the right department

Atendimento da Dsers perfeito! Resolveu meu problema prontamente!

Lucy seu atendimento perfeito e muito profissional muito obrigado

I have some issues and reached out to DSer for help. The Customer Service support from Blanca, the lady who handle my problem was so great. She was very profession, and patient in dealing with what I told her I was experiencing. Overall, I will say she offered me a great customer service support