Reviews for DSers‑AliExpress Dropshipping

Fast customer service response with a small issue. Nice to see a company with a quick response time to customers.

Most welcome to Colleen for the help provided.

ótimo atendimento! excelente comunicação!

I had problem with out-of-stock on my store. I contacted Dser to ask support and a staff named "Vivian" promptly gave me useful instructions with clear screenshots and videos. I managed to solve the problem quickly. I'm happy with customer service from DSer and thanks again Vivian.

I greatly appreciate the prompt and efficient support provided by the DSers Support team, especially Myra, who was instrumental in resolving the issues I was facing. Thank you, Myra—you are outstanding! My sincere thanks also go to the entire team for their excellent work. Keep up the great job!

Vivian helped me very professionally. She spoke to me very friendly. Her service is really an added value. Really a topper. Thanks to her help I can now continue with my store. Thanks again Vivian, you are the best.

Colleen was very helpful and very responsive! Got my situation figured oiut in no time at all! Awesome job thank you!

Vivian has been a great help to me in giving me steps to properly fulfill my orders. Thank you so much!!!

When I was having technical issues with my store, I turned to their customer service live chat feature. Vivian jumped in chat to support . he patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues!

Obrigado Vivian, me ajudou muito

Colleen was great, helped with everything I needed

Great Customer Service from Lena! Fast and on point!

Estou muito satisfeita com o serviço. O atendente está de parabéns pelo excelente suporte. Recomendo!

Best support team ever.

Vivian from customer support helped me thoroughly with my request. She went out of her way and sent me a screen recording of the steps to guide me.

I feel great, fast support as needed

Je suis satisfait pour avoir trouvé aussi rapidement la solution à mon problème de changement du courriel et du nom de mon compte DSERS grâce au soutien de Sandy. Merci !

Isak a vraiment été super ! Il a répondu à ma demande en un rien de temps, avec beaucoup de gentillesse. Il a réglé mes problèmes de façon hyper efficace. J'ai vraiment apprécié sa réactivité et son approche. Merci beaucoup, Isak, pour ton aide !

Ótimo atendimento prestado pela Rin. Muito paciente e me ajudou muito.

When I encountered technical issues with my store, I turned to DSERS’ customer service live chat feature. The support team quickly resolved a very frustrating issue, demonstrating exceptional professionalism and helpfulness throughout the process. Blanca, one of the chat agents, was particularly outstanding. She made the entire experience significantly less stressful with her efficient and friendly assistance. Thank you, Blanca, for swiftly resolving my issues! DSERS has proven to be an invaluable tool for running my dropshipping store smoothly. I highly recommend their services to anyone in the e-commerce space.

Oivia was an amazing hepl for me today. Her answers are easy to understand and she had fast answers to my questions. Thank you!

Plataforma genial y la atención al cliente es brutal… en pocos minutos Sans solucionó mi problema! Enhorabuena

Great help from lena how helped me when i had any issues.

Great features, easy to use. And most of all, really great service! I used to work with other platforms but decided to move to DSers, since the others have terrible customer service. And it was an amazing decision. Everything has been going great so far with DSers. I definitely recommend this for everyone.

Selena, thank you very much for your help, it solved my problem, I really appreciate it.