Reviews for DSers‑AliExpress Dropshipping

Fast and comprehensive response from Sherry! Gave a clear answer to my question, and even provided photo instructions of the actions I need to take. 5/5 I do recommend.

Rin from customer Support is excellent and they solved my problem very fast.

I was struggling so much till I spoke to Sandy, she was clear and efficient and resolved my query so quickly. She went above and beyond to ensure i understood everything, great service really recommend, 10/10.

Fantastic customer service from Isak, great app too.

excelente atendimento, rápido e claro, amei.

Representative Blanca is one of the most professional and helpful representatives I have come across! well done! And the app is great overall

Great customer service and best app ! Sandy was very helpful :)

The app is an absolute nightmare. Orders always have a problem when being placed. Api charges extra shipping costs that do not exist. Customer service although helpful does not know most of the time what the problem is. If a ticket is launched no one checks it and gets back to you. Customer phone numbers never get synced properly. Some products do not sync the correct price and ends up in a loss when placing an order and so on and so fourth. There is a list of problems which I cannot possibly post all. I will be soon leaving this app for another app. Very disappointed!!!

Lucy from support was very helpful

First time I needed the D-Sers support, and I was surprised how efficient it is. All the contact was made through emails with very quick responses. Jesse the customer support attendant always answered quickly and helped me in a couple minutes to solve an issue I was facing. Outstanding communication and highly effective. Many thanks.

Customer Rep Blanca gave some excellent support to me Thank you Blanca

Big thanks for Colleen telling us that Aliexpress is banned in India and Indonesia. We didnt know this! Very helpful. 4 stars because app itself didnt tell us this information.

Very good customer service by Isak! Fast and concise responses.

Atendimento excelente. Responde rápido e com clareza!

Im a new user of DSers and had a question. Was helped very fast by Raphael. Can not comment on the rest of the service just yet, but the customer service & response was very fast and clear!

Sandy was very helpful!

A atendente Wendy foi excelente, não espera ter um atendimento tão rápido e atencioso, pude tirar todas as minhas dúvidas. The attendant Wendy was excellent, I didn't expect such quick and attentive service, I was able to answer all my questions.

I recently encountered some difficulties with one of my orders. Fortunately, I had the chance to chat with Jesse from the Dsers team through the app. His help was nothing short of spectacular. Jesse solved in a few minutes a problem that I had been struggling with for days. His patience, understanding, and friendliness greatly helped to ease my concerns. I am extremely grateful for his quick and efficient assistance, which now allows me to continue developing my business with confidence. A huge thank you to Jesse and the Dsers team for their exceptional support!"

Very happy with VIvan! Gives great & immediate help!

fantastic service, responed quickly

Ralla was so helpful and clarified the information I needed. She was truly helpful and patient.

Adele has been very helpful gave me all the answers I was looking for

i like to thank Aurora for her assistance and also her patience

Très satisfait du service de Colleen, simple rapide et efficace. Très agréable

Muito bom atendimento, ótima plataforma.