Reviews for DSers‑AliExpress Dropshipping

A little difficult to navigate when you are new to it but thankfully they have outstanding customer service. Kimi was truly amazing, i have no words to describe her patience and professionalism. Truly Kimi is an asset to your company. Hi, Thank you so much for leaving such a thoughtful review! We're really happy to hear that Kimi was able to support you with patience and professionalism — our customer service team is always here to make your experience as smooth as possible, especially when you're just getting started. If you need any more help down the road, don’t hesitate to reach out. We’re always ready to assist you! DSers Team

Wendy did a great job helping me with my issue. Thank you!!! I had more great help from Gloria today. Thank you! Hi, Thank you so much for leaving a kind review! We're really happy to hear that Wendy was able to help you out — our customer service team is always here to provide fast and friendly support. If you ever need any further assistance, feel free to reach out to us anytime. DSers Team

Publicité envahissante ms a l’origine d’achats in app non voulu et deloyal Bonjour, Pourriez-vous nous donner plus de details sur les problemes que vous avez rencontre? Nous serons ravi de vous aider. N'hesitez pas a contacter notre service client, DSers Team

This was amazing customer service this individual guided me through everything i needed even did stuff on my behalf thank you Hi, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that our customer service team was able to guide you thoroughly and even take action on your behalf — we always aim to make things as smooth and stress-free as possible. If you ever need help again, please don’t hesitate to reach out. We’re always here for you! DSers Team

Great support, clear and detailed answer, helped me resolve my issue fast. Polite and pleasant to talk to. Thank you so much! Hi, Thank you so much for taking the time to leave a review! We're happy to hear that our support team was able to provide a clear and helpful solution while making the experience pleasant. If you ever need assistance again, feel free to reach out — we're always here to help. DSers Team

Good Service. Aurora from live chat was able to assist me with a problem in no time! Hi, Thank you for your kind words! We're so glad to hear Aurora was able to help you quickly — our customer support team is always here to make things easier for you. If you run into any more issues or have questions, don’t hesitate to reach out again. DSers Team

Amazing service, Elora responded very quickly and was extremely helpful! Hi, Thank you so much for leaving this great review! We're thrilled to hear Elora was able to assist you quickly and effectively — our customer service team always aims to provide the best support possible. If you ever need anything else, feel free to reach out anytime. We're here to help! DSers Team

Zoey from DSers support team is awesome, shipping is exhausting she helped me go through it im so happy and grateful im old and self taught so this helped me PROMOTE HER SHE ROCKS! Hi, Thank you so much for your kind words and for taking the time to share your experience! We're so glad to hear that Zoey was able to support you through the shipping process — she truly is amazing, and we’ll make sure your shoutout gets to her! If you ever need any more help in the future, don’t hesitate to reach out. We’re always here to make things easier for you. DSers Team

⭐️⭐️⭐️⭐️⭐️ Excellent Customer Support – Thank you, Lucy! I had an issue with my advanced pricing rules not pulling the correct shipping cost into my product pricing on DSers. Lucy from the support team was incredibly helpful — not only did she respond quickly, but she also took the time to check my account settings, explain the cause clearly, and guide me step-by-step toward a solution. Her professionalism, clarity, and patience made the whole experience smooth and stress-free. It’s rare to find such attentive and knowledgeable support. Big thanks to Lucy and the DSers team! Hi, Thank you so much for taking the time to leave such a detailed and thoughtful review! We’re thrilled to hear that Lucy was able to assist you so effectively — she’s a true star on our support team, and we’re lucky to have her. Our goal is always to provide clear, professional, and patient assistance, and it’s wonderful to know we hit the mark. If you ever run into any other issues or just need help again, don’t hesitate to reach out. We’re always here for you! DSers Team

Lucy helped me with my world ending calamity, she guided me through the process. Amazing customer service i think she should get a raise. Hi, Thank you so much for your awesome feedback! We're glad Lucy was there to save the day — she truly is amazing, and we'll be sure to pass along your kind words to her and the team. Our customer service team is always here to turn a stressful situation into a smooth one. If you ever find yourself in need again, don’t hesitate to reach out. We’ve got your back. DSers Team

I love the app, and the customer service is top-notch. They provide easy-to-understand steps and a warm welcome. I would definitely build my website stronger with Dser. Hi, Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that you love the app and had a great experience with our customer service team — they always strive to make everything as clear and welcoming as possible. If you ever need help again as you continue building your website, don’t hesitate to reach out. We’re always here to support you! DSers Team

Great service Hi, Thank you for leaving a review! We’re glad to hear you’re happy with the service — our customer support team is always here to provide quick and helpful assistance. If you need anything else in the future, feel free to reach out anytime. DSers Team

The app is a great app. Just a one stop solution that I would recommend anytime. Excellent customer service too! Hi, Thank you so much for your kind words and for recommending DSers! We're thrilled to hear that you find the app to be a one-stop solution, and we truly appreciate the shout-out to our customer service team — they work hard to support every user. If you ever need any help again, don’t hesitate to reach out. We’re always happy to assist! DSers Team

It works pretty well however the UX and UI could use some extra work. Hi, Thank you for your honest feedback and for taking the time to share your thoughts! We’re glad to hear that DSers is working well for you overall. Our customer service team is always here to make your experience even better. If you ever have more suggestions or need assistance, feel free to reach out anytime — we’d love to help! DSers Team

Best app out there. They take care of everything Hi, Thank you so much for your amazing feedback! We're thrilled to hear that you think DSers is the best app and that you feel well taken care of — that’s exactly what our customer service team aims for. If you ever need anything or run into any issues, please don’t hesitate to contact us again. DSers Team

Hello! Thank you for taking the time to leave this review. If you need help with the app, to uninstall, or change your subscription, you can contact our customer service team on Facebook, or in-app! Happy dropshipping, DSers Team

Excellent and quick customer service. Got a super fast reply when I reached out for help on my first order. I received step by step instructions and resolved the issue right away, as well as walking me step by step on how to resolve! I feel more confident now on how to handle upcoming orders! Hi, Thank you so much for your kind review! We're thrilled to hear our customer service team was able to assist you quickly and guide you step by step through your first order. It's great to know you’re feeling more confident moving forward! If you ever need more help or have questions down the line, don’t hesitate to reach out — we’re always here for you. DSers Team

So far so good, and not many issues using this app for my business. But when I do have an issue, someone is always available right away on LIVE CHAT to assist. Highly recommend. =) Hi, Thank you so much for sharing your experience! We're happy to hear that things are going smoothly with the app and that our customer service team has been there for you whenever needed — they truly strive to provide fast and reliable support. If you ever run into any questions or issues again, don’t hesitate to reach out. We’re here to help! DSers Team

Met Lydia today, she helped me quickly and i am so happy that i met her Hi, Thank you for taking the time to leave a review! We're so glad to hear that Lydia was able to help you quickly — our customer service team always aims to provide fast and friendly support. If you ever need assistance again, feel free to reach out anytime. We’re always here for you! DSers Team

I had a problem and got directed to Maria, She was extremely helpful and quick to solve my problem! Hi, Thank you so much for your kind words and for leaving a review! We're thrilled to hear that Maria was able to help you quickly and effectively — our customer service team is always here to support you with care and efficiency. If you ever need assistance again, don’t hesitate to reach out. We're always happy to help! DSers Team

Zico at customer support was awesome! Hi, Thank you for taking the time to leave a review! We're so glad to hear that Zico was able to assist you and provide awesome support — our team takes great pride in making sure every user feels taken care of. If you ever run into any more questions or need help in the future, feel free to reach out anytime. DSers Team

Amazing help from Wendy, she sent me detailed explanation how to tackle my issue and handled it promptly from her side. I love it!! Every company needs customer support like her. Hi, Thank you so much for your kind words! We're thrilled to hear that Wendy provided you with such amazing support and helped resolve your issue promptly. Our customer service team is always committed to delivering clear, helpful, and timely assistance. If you ever need anything else, please don’t hesitate to reach out — we’re always here to help! DSers Team

Hello, Thank you so much for your nice rating. Our customer service team is always committed to delivering clear, helpful, and timely assistance. If you ever need anything else, please don’t hesitate to reach out — we’re always here to help! DSers Team

Great App and great support from Fiona! Hi, Thank you for taking the time to leave such a great review! We're delighted to hear that Fiona was able to provide you with excellent support. Our customer service team is dedicated to ensuring that you have the best experience possible, and it's wonderful to know Fiona helped make your experience even better. If you need any further assistance, don't hesitate to reach out again. We're always here to help! DSers Team

I had some problem and needed to contact with the customer service and I was assisted very fast . The service was amazing! I was really stuck with an issue, but KIM guided me through everything step by step and made it so easy to understand. The KIM was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without KIM help Hi, Thank you so much for sharing your positive experience! We're thrilled to hear that KIM was able to assist you promptly and guide you through the process with such patience and clarity. Our team works hard to make sure our users get the help they need, and it's wonderful to know KIM made a difference for you. If you have any more questions or need assistance in the future, feel free to reach out again. We're always here to help! DSers Team