SnapSpree
2024-08-13
United Kingdom
Keep up the good work :)
Waterrose Creations
2024-08-13
United States
This ability to sell these products on my site is just awesome!
2024-08-13
Italy
Un app molto particolare
Shoptastic
2024-08-09
United States
Still waiting for someone to get in touch with me! I am waiting to be contacted, per your response below. 21 days and counting with no resolution. Over a week and no resolution. I have a paid customer waiting to get products that has not shipped, no communication since last week Wednesday 7/24. This person Rowell was in communication, but seems to have fell off of the map. Disturbingly, part of our email chain communication disappeared. I am left with one resort, that is to go on an active social media campaign against Jubilee if this does not get resolved ASAP. I will tell all of my friends and have them tell their friends. I will keep posting until there is an appropriate resolution. This is not how you effectively operate a business or treat paying customers. REVIEW #2 Regarding Jubilee This is the second review that I am writing as my issues have yet to be resolved. I had what I thought was a productive conversation with Rochelle after my first review. However, it was a lot of lip service and NOTHING has been resolved to date. 1) I have PAID FOR products, by a customer that have not shipped in over 15 days. However, I was given a USPS tracking number for products that are still showing in “Pre-Ship”, which means a label was created by the supplier at their office, but no product has been provided to USPS. (Supplier FL Beauty). 2) I have PAID FOR product, by a customer that I cannot check out on the Jubilee site because the supplier MB Beauty is having “known check-out issues” per Rochelle. I was asked to allow 48 hrs. to correct the issue. It has now been 144 hours and I still can’t check out products. If this would potentially affect the revenues of Jubilee, why wouldn’t they put pressure on MB Beauty to have it resolved expeditiously??? ANSWER: MB Beauty is OWNED by Jubilee, it does not impede their bottom line. FRAUD: I called back the number that Rochelle and I spoke on, and low and behold it was the dropshipping company SPOCKET. Based on the level of poor service I can only assume that their 474 five star reviews are either paid reviews or AI generated reviews. I have NEVER, and I mean EVER had this deplorable level of service in a B2B seeting. SHAME ON YOU Jubilee for not acting at all. (I am a new customer of yours. Less than a month) and this is my first impression. SHAME ON YOU Spocket for not having checks and balance on your operations and allowing this level of service. SHAME ON YOU Shopify for allowing a company to operate on your website who have who have these business practices. I am a hard-working person with a family to support, who is trying to start a small business with my personal hard-earned money, from my day job and this is what I get after paying for a Shopify membership and their ad-on, after paying Jubilee membership and after paying for Spocket. What’s Next: You now have 24 hours to RESOLVE my issues. Or my next correspondence will be… 1) Send a formal complaint to the U.S. Attorney General naming Jubilee, Spocket & Shopify. 2) Send a formal complaint to the BBB (Better, Business Bureau) naming Jubilee, Spocket & Shopify. 3) Go into extreme detractor mode on Jubilee, Spocket & Shopify on Google, Yelp, Birdeye reviews. I will post a review weekly or even DAILY until this is resolved. Please resolve my issue NOW!
Satin Skin Beauty
2024-08-08
United States
I’m leaving a good review because there was an issue placing one of my customers’ orders and Rochelle helped me to resolve the issue quickly. It means a lot to me as a small business owner that I can work out problems and keep my customers happy without any confusion or delay!
My Store
2024-08-08
United States
Love it remarkable I have a good experience on it
Breezefy
2024-08-06
United States
I did respond! It’s simple: just stop charging my credit card, please. I’ve already contacted Rochelle (Customer Support Manager) on 07/09/24, 07/10/24, 07/16/24, and 07/23/24, but Jubilee is still charging me! To make matters worse, every time you charge my credit card, I have to call the credit card company, and they say they need to issue a new card with a new number. It’s a huge hassle...PLEASE STOP IT!!! Initial review: I strongly advise against using the Jubilee.beauty Shopify App. Our experience with their service has been nothing short of frustrating and disappointing. We initially signed up for their free trial to test the app’s features. However, even after confirming with their attendant Rochelle via chat that the trial was canceled, they continued to charge my credit card. Despite multiple attempts to contact them, we received no response whatsoever. This demonstrates a clear lack of integrity and extremely poor customer service. They not only failed to honor the cancellation but also ignored our subsequent inquiries. If you value your time and money, avoid Jubilee.beauty Shopify App at all costs. There are plenty of other options available that provide reliable service and respect their customers.
OnTrendToYou
2024-08-06
United Kingdom
Easy installation
Zenygoods
2024-08-05
Netherlands
Love it
J♡G Sisters Glamour
2024-07-30
Italy
Ho chiesto aiuto in quanto non avevo attivato nessun abbonamento. L'assistenza ha provveduto ad aiutarmi e a rimborsarmi. Dialogo veloce ed efficace .
pinak infotech and interiors
2024-07-30
India
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you love the application!
baby magazin
2024-07-29
Romania
Good app
Face Of Scandinavia
2024-07-27
Denmark
I LOVE Jubilee , THE EASIEST way to start your business in beauty!
the Shop Mart
2024-07-25
United States
Thank you so much for your 5-star rating! We’re thrilled to know you had a great experience with our app. Your support and satisfaction mean the world to us. If you need any assistance, feel free to reach out to us at support@felex.co
KULSUM
2024-07-24
India
nice i agree
My Store
2024-07-23
Mexico
amazing feature
fashion woman world
2024-07-22
Australia
Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty if you have any questions!
Cool finds by Jenn
2024-07-22
United States
great site, nice products
Behu Collection
2024-07-22
Türkiye
thats great
My Store
2024-07-22
India
jubilee is a good app to support and build a good confidence in drop shipping business.
Maine Attraction Beauty Supply
2024-07-22
United States
Support replied promptly and attended to every issue. Very friendly . Store has decent fashionable items and pricing is good. 17 days in and we’re satisfied and hope it stays that way. yes
Ginger & Hope Boutique
2024-07-22
United States
Setting up my brand and choosing the products was a breeze, and I couldn't be happier with the overall experience.
Sweet💜Boutique
2024-07-21
United States
Beautiful site cute designer products plenty of inventory
shopping express
2024-07-21
France
TRES PRATIQUE ET BIEN FOURNIE JE LA RECOMMANDE MEME POUR LES DEBUTANTS .
Island Ladies
2024-07-20
French Polynesia
Easy to use, good choice of products.