Reviews for Dr. Free Gift & BOGO

These guys were able to help me out greatly! Loving the support and app! One of the best ways to increase AOV that I can think of

Very easy to ask for help and achieve it. I reached out and the issue was resolved immediately. I hope the app generates lots of sales.

Exactly what I was looking for. An app that is affordable, easy to set up & customize that adds the free gift automatically at $0. No discount code needed.

Fantastic app! The support is also great and very helpful! I really love the app, will continue to use it for sure!

Buttercloth

2022-05-26

United States

Awesome performance, outstanding support, responding very quickly! We in our team highly recommend this app!

This app is really helpful to get AOV up. We tested this for a week and now with some customer visual improvements its giving better result. Cheers!

We really got something to say! We wrote a "critical" review a few days ago. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ Well, this is the UPDATE: Not even 5 hours later, the Dev "Yavor" contacted us via e-mail with not only apologizing, he offered to help us fix the bug. But we did'nt see the mail at this time. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Not even 8 hours later, he wrote another e-mail in which he literally asked to help us and let him fix this issue, since there were no one before who experienced this. He was really trying to help! So we followed his instructions and also provided him an idea of what our devs think could be the issue (what is actually hard to tell, because we dont have access to his source code). ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀He have done his things and tested around. After 15 minutes he found that there is an incompatiblity with another app we are using. He directly understood our unique store concept and the complicated usecase & functionality of the app he detected as incompatible. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Final solution: He took several hours of his private time to change his code (ShopDoc's Free Gift on cart App-code), so we and other customers using the same incompatible app (wont tell the name here), wont experience this bug anymore, while using ShopDocs Free Gift App. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀We've never experienced this quick help & serious effort from any other App Support. Not even these, where we pay $400+ a month. I think at this point, I dont have to explain anyone who reads this, how rare this kind of customer support is these days. But ShopDocs actually cares about their customers! You've now earned some loyal customers. Big thanks & best regards from Germany.

This app works great and it's really handy that you an implement multi-tier shipping goals! Also, customer support is super fast, helpful, and friendly!.

Was exactly what I was looking for, and they were very helpful when I was experiencing technical difficulties. Great service and app!

Amazing app! Support was so awesome, quick and very helpful! Highly recommend!!! The best of it's kind.

Wow, the support for this app is insane. I had responses so fast I couldn't even keep up. The owner of this company is going to make a bunch of apps and be explosive in his growth due to how attentive he is with his customers, makes sure the apps does what it says it does and even went above and beyond to answer questions that didn't have to do with the app. 10/10 recommend and can't wait to use them and recommend them to others! We've already seen amazing results in just three days and our AOV is up!

This app is really easy to use and integrate! If you add in the Pro Version you can scale your promotions effortlessly. Plus, if you need support- they are fast, helpful, and thorough.

The best and the very easy app! They helped us immediately and change some details (colors) for gifts options that now looks better on our website :)

Muy buen servicio técnico, muy rápidos a la hora de contestar y gestionar tus peticiones. La app por el momento funciona bien, lo que estaba buscando. Una app para añadir regalos según total del carrito.

I must have gone through about 50 useless terrible looking apps before finding this one. It does everything I need it to and more and is 100% customisable, fits perfect within my theme and the support was instant and extremely helpful! Highly recommend!

Very good app. Nice looking and easy to setup. Especially the customer support was one of the best support experiences of my life. Problem solved in minutes(!). Thank you!

Harris Seeds

2022-02-04

United States

This app works great! It's easy to set up, and we had no issues with launching our free gift promotion. The app developer is one of the most helpful and responsive Shopify developers I've ever dealt with. They were eager and quick to implement a feature I had suggested for the app.

Great App... I replaced Ultimate Special Offers with this app, and it's way more integrated. Yavor at ShopDocs get's back pretty much instantly with questions and concerns. This is what customer support looks like in 2022.

The BEST customer service you could ask for. Yavor helped us customize the app to our brand and was persistent to make it work with our custom theme. We could not be happier and cannot wait to get started increasing AOV and conversion rates with free gifts!

App was really easy to set up and get things going. I needed a couple of items to not ever qualify for free gifts and I reached out and was able to get things taken care of quickly. Customer service is top notch. I'm excited to see how this app takes care of things a little bit easier in adding free gifts to the cart for my customers. Highly recommend!

TLDR: Superb Customer Service that helped provide a solution to our needs within a very short period of time. We tried out this app for the main purpose of - Adding a free gift with min. order purchase (As part of Christmas and Year End promotions). Due to the other app we were using - providing product add-ons, it caused some incompatibility due to the prices added by the other app. We wrote it to the developer and he manage to push a workaround live for us within hours - which we thought would usually take more custom development to do. With that, we managed to push out our promotions successfully and overall i'm impressed with the help provided, as well as valid concerns raised by the developer to prepare us for any issues we may need to troubleshoot. - App also meets our requirements so we are very satisfied. Highly recommended!

I used this app to add features that Shopify does not provide. It did everything and more. Yavor helped me so much in setting it up properly and even troubleshooted problems within integrating other apps with ShopDoc. Truly exemplary customer support who went above and beyond. Would recommend this highly to those looking to add these features to your Shopify site.

The App is highly customizable and the support is amazing. The only thing stopping this from being a 5 star app is if it could test for Free Gift thresholds in the checkout as well as in the cart. ***December rating updated to 5 stars as the app now has a solution for the checkout discount issue. I do not know of another app that solves this problem.

Yavor was unbelievably helpful when I was setting up the app, and made some custom changes to make the gift options look even better on our checkout. Amazing customer service, and a simple, easy to use app. Thank you!

This app is very easy to use and the support team is super helpful. They respond very fast and efficiently solved all my problems. 100% recommended.