Reviews for DPD Integration
DoRámu
2024-09-22
Czechia
Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology. We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.
Keep-n-Trip. Outdoor accessories manufacture
2024-08-22
Lithuania
Important update! The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great! Many thanks to the guys for their work, I am changing the rating of their app to 5. Keep it up! =========== My company is forced to use this application until we find a more convenient one, even if it means changing the service provider. It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive. We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.
Vincent and Barn
2024-07-31
United Kingdom
This is a must have app if your run a shopify store and use DPD. I can not express how good the support is. Bogdan even made an adjustment to the app so we could get certain info for the DPD collection (something dpd removed from their own booking app recently). This app even resolves printing issues that DPD refuse to fix and support. It is very simple to use and set up. We need more developers like this!!!
Mada Baby Store
2024-05-09
Portugal
Excelente experiência, muito eficiente e rápido. Gostamos muito do contacto com o Bogdan.
Lolla Kids
2024-04-11
Portugal
Great app! Everything works fine and the client service is great. Perhaps if it had the pick-up points before the payment method would be better.
Tosel Shop
2024-04-05
Portugal
Esta app é fantástica! Simples de usar e faz com que a criação de etiquetas e a gestão de pedidos enviados seja muito mais eficiente. Poupa imenso tempo!
MOOP
2024-03-19
Latvia
Nice app. Fast and professional help. Thank you! Latvia
Raypath Shop
2024-02-26
Poland
App is working absolutely flawlessly. Amazing customer support! Thank you Bogdan!
2024-01-29
Bulgaria
We have been using the application for one week, and we are extremely satisfied! :)
Walk With Me
2023-11-28
Portugal
Aplicação de uso simplificado mas altamente valiosa em termos de aumento de produtividade. Serviço de apoio ao cliente fantástico e rápido.
SISI Drops
2023-11-15
Bulgaria
It's a very helpful app. It allows us to manage our orders quickly. The support team went beyond their call of duty to assist us with the integration. Thank you!
Kensui
2023-10-31
United States
Super helpful and efficient.
meer.
2023-10-24
Czechia
All you need for integrating DPD is this app! Works flawlessly, does everything you need, and if something is missing Bogdan, and his team are always quick to respond. They provide better support than DPD itself! We use multiple couriers and DPD is by far the easiest to manage just because of this app. Thanks!
Discount Supplements
2023-10-19
Ireland
I've been using this app for a good while now and I must say it is an excellent tool! It makes processing orders much easier. As a new user, I had some questions about a couple of features and Bogdan was always more than happy to respond in a professional manner explaining all the details. In one word it is outstanding customer service!
LaVita Czech s.r.o.
2023-10-04
Czechia
We use this app almost one year. At the beginning we had some issues we needed to solve, the support was excellent. Bogdan solves our problems fast and he is really patient with us every time. We are happy with the app.
Gotu.pt
2023-08-08
Portugal
I gotta say, this has to be the best support i have ever seen. Fast response, they implement changes based on our needs. The plugin itself works like a charm. I recommend that you read the documentation, because the plugin is a bit confusing at first. Overall, 5 well deserved stars!
derkleinefratz.de
2023-06-29
Germany
Warum gebt ihr kaum Informationen, woher man die Zugangsdaten für die Integration bekommt? Einfach nur einen Link mit einen Guide hinzufügen, mehr wäre es doch nicht. Nachdem ich meine App-Zugangsdaten von DPD erhalten habe, musste ich feststellen, dass die Zugangsdaten angeblich "falsch" sind. Naja, zum Glück funktionieren die Zugangsdaten bei anderen Apps problemlos.
Buchimix UK
2023-05-11
United Kingdom
D app is lovely,perfect & easy way to integrate for my shipping labels here in d UK. Apart from that, I also want to use this opportunity to appreciate Bogdan!!..wow! Bogdan was & is so prompt with directing, replying, very patient in explaining to my understanding, even when i ask some "dump" questions which honestly was frustrating &confusing to me. Outstanding customer service; knowledgeable and good communicator ..He made it all a very bearable steps for me with all the steps I needed to take as a newbie on shopify selling..GOD bless you more Bogdan, that was a great impactful help you rendered to me there. Thanks you, EbyDivineGrace.
BrewKegTap
2023-03-02
United Kingdom
Works seamlessly for us in the UK. Great for shipping to the UK and overseas. The Brexit customs integration works great. On the rare occasion we have an issue (normally our fault..!) Bodgan is on hand (normally within the hour) to sort out the problem or to advise. Support is 2nd to none. Well worth the money. Thank you Bogdan for an amazing app and service. Jonny, Brewkegtap UK
Karla Cosmetics
2023-01-27
United Kingdom
The app has transformed the way we ship. Also, we needed some help and Bogdan responded immediately and helped us with the setup! Great app, even better support. Thank you!
Casa Pipa
2023-01-05
France
The application is working well, and the customer service is great. They answer very quickly and always find a solution. Thank you very much !
LEGO® Store Slovenija
2022-12-30
Slovenia
very easy to use and reliable. awesome support, the pickup function was missing in Slovenia but they implemented it for us in 2 days! This is a huge difference compared to other courier integrations available in the region
Strain Station UK
2022-11-30
United Kingdom
This app has caused me a lot of angry customers! It only allows me to print 30% of labels and support is clueless on how to fix it not to mention extremely slow to reply. Now they haven't answered me for several days. If you run a reputable business look for another solution.
Turner & George
2022-11-05
United Kingdom
Product works really well and has the functionality that we need. Support is excellent especially from Bogdan who goes the extra mile to make sure all is working to the best of its ability
FORA Sunglasses
2022-08-04
Portugal
Great tech support! Fast replies, fast support, efficient communication and help. Thanks to Bogdan for his patience.