Reviews for Design Packs: Theme Sections

I love this app. I have no web design experience so I love how easy it is to set up your store with these beautiful packs. Also, the support team is super responsive. Highly recommend this app.

Great app. Really simple to use. Has really improved the look and feel of my website without paying for an expensive page Builder or a different theme.

Great value for the price. Lots of options for all kinds of cool sections. Their customer service is the greatest I have ever come across. Anne helped me with a custom solution for a section I was trying to replicate. She sent me code and personalized video instructions showing step by step on how to implement everything. Honestly I could not be happier with their service. Its refreshing to come across this kind of customer care in todays fast paced times.

Love this app. Gives many more options for designing my product pages. The support is very reliable too.

Thanks for the 5-star rating! 🎉

Geweldige app, doet wat het moet doen, snel en makkelijk te configureren en super behulpzame support.

I was hunting for a particular design style and the Design Packs team reached out to me and made what was in my head a reality. By utilizing their packs, I am able to allow others to update the site with drag and drop simplicity (something we've been after for some time now) - no more endless hand coding/code tweaking. The packs are easy to use and exceptionally malleable. Perhaps the most important aspect is how incredible the Design Packs team is. They respond quickly, are open to feedback/ideas, don't leave junk code hanging around in your store, and are overall just really great at what they do. Easy purchase, easier recommendation.

I can only recommend this app! It's quite easy to use, with many settings and sections you can choose from to design your store exactly how you want it. Amazing feel and look overall. Customer support is also very responsive to help with any question! We started with a paid theme when we launched our website last year, and honestly, you can go with just the free basic theme and use this app, you'll get so much more out of it!

Highly recommend using this app! It was so user friendly and it allowed me the freedom to design my store exactly the way I wanted - without the help (and fees) linked to hiring a developer. I could not be happier!

Knotty Tie Co.

2023-12-01

United States

Incredible, helpful customer service. This is an essential app to give your store a facelift. 11/10 would recommend

Extremely professional and amazing customer service. They took care of all our request to improve one of the sections to our necessities and done it perfectly.

Well designed, very good performance (no impact on speed), very good support. Above all, the team is very responsive, knowleadgeable and forward pushing. As a recomandation, I wish that they will make more youtube videos so we can learn. By the way, their videos are amazing as well.

Transform your Shopify store using this app. It boasts an extensive collection of adaptable templates, reducing the need for pricey developers or designers. With a single click, you can access a variety of design options that are frequently updated. It's the ideal tool for store owners who enjoy direct customisation of their website. The added bonus? Outstanding customer service. A must-have for all!

Thank you for the five-star review! We're a small business and really appreciate it!

Amazing speed to help with a request we asked for. Prompt and happy with the results. Thankyou! Great service.

Highly recommend! We found Design Packs during the development of our Shopify site and were thrilled with the flexibility and options offered. You wont feel constrained by your theme in any way with Design Packs. Even more impressive is their stellar customer service. If we could give them 10 stars we would. Beyond being open to adding specific features we wanted, they are always willing and able to answer questions and help out if we get stuck. Their level of support and care is a treasure!

EDIT - The app creator reached out to refund me for my experience and offered a trial code for me to try again at a later point. I appreciate their prompt and friendly customer service and so am updating my 1 star review to 3 stars for their response. ------------------------------------------------------------------------------------ The sections are very limited in how you can customize them and use them. Also, I was subscribed to this app for a month before cancelling and expected that I could still access the features for the remainder of the month until the current billing cycle ends but access to the app features ends right away, which I feel must violate some law or policy when it comes to subscription payments. If I paid for the month, it should be honored until the end of the month.

I couldn't be happier with the support I received from the Design Packs Shopify App team. They went above and beyond to help me with an issue that, as it turned out, wasn't even related to their app. Their patience and kindness throughout the troubleshooting process were exceptional, and they didn't hesitate to spend hours working with me until we found a solution. Their responsiveness was impressive, reducing any downtime I experienced. It's rare to find a company that cares so deeply about its customers, and Design Packs has certainly set a high standard in both their product and their outstanding customer service. In a world where great customer service can be hard to come by, Design Packs shines brightly. If you're looking for a Shopify app with not only fantastic features but also top-notch support, I wholeheartedly recommend them. They've won my loyalty, and I'm confident they'll continue to impress others with their unwavering commitment to their customers' success. Kudos to the Design Packs team for setting the bar high in the world of customer service!

Phizz

2023-09-19

United Kingdom

Really good app with all the features and sections you need. Super easy to use and great customer support if you need any help. Thank you

Every business owner needs to download this, whether you're just starting or looking to revamp your website – it's essential! I spent countless hours tweaking my website & even spent $160 for a customized theme that broke. leading me to redesign it three times -_-. But had I discovered this app earlier, I could have saved a ton of time. It includes everything you need and more: FAQs, team profiles, stylish ways to make your collections stand out, a marquee feature (that left-to-right moving banner is awesome), blog designs, navigation options, and more! Also, I think I read that they are planning to release product page sections/templates soon. I'm eagerly looking forward to it! I want to express my gratitude to Anne! For my FAQ page, I wanted to incorporate a few animations due to the numerous questions I have It turned out beautifully, and the support was incredibly responsive. I'm a lifelong member now & the price? YOU CAN'T BEAT! Thank you, Design Packs, and a big thanks to Anne!

Lovely experience with the support team. Fast and efficient in getting my custom features implemented. Huge thank you to Trudy!

Easy to use app. Great team. Trudy made some customization for us within 10 minutes of opening a support request. Highly recommend.

Paperlike

2023-08-28

Germany

This is one of those apps that is worth its weight in gold. Instead of having to hire a designer to custom build or rely on the limited number of sections you have included in your theme, you have a whole additional library of Shopify templates and sections available by a click of a button thanks to Design Packs. And they are adding new templates really regularly.

Set of high quality packs that I find really useful. Example: Shop the look. This is something I would spend much time implementing, here I get this for reasonable price. Support is responsible and able to sort out integration issues with my store.

Design packs changed my life. It fits in perfectly and enhances every aspect of the website. We use it to redesign boring pages and blogs, it really is fantastic. The team at design packs are also amazing, never had a bad experience with them, they are super happy to help with tweaks and extra customisations that we have needed.