Reviews for Dcode ‑ Discount codes in Cart

Unfortunately I have to update our review: The communication for a new problem (Ticket#266865) which popped up was pretty poor. I don't know when our issue will be resolved or what the current status is. Hopefully this improves soon. We are not as satisfied as last year.

The app doesn't seems to work properly, it doesn't recognize active discounts as valid. After I contacted support team about the issue, they replied me at least one time asking me disc. codes for testing purposes then they disappeared, leaving me without any further answer. A bit unreliable,I don't recommend it.

frontierenaturalmeats

2023-02-06

United States

It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.

1. The app does not work and its damaging my business 2. I raised the issue twice but have had no customer support 3. In summary this is a terrible app with even worse customer service.

After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again

Magic Candle Company

2022-10-10

United States

Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.

I dont know why this APP have so many good reviews. It happens often that it shows that the discount code is not valid. You get no notifications from the App that the App is not working.

Excellent app, great support. They customized the integration for me free of charge! It was super easy

Does not work so far. requested handmade design 2 times within the past 4 weeks - no answer so far.

Great app, it does what it says and im sure it will help to convert more. The support is great and helped me to install it so it looks good on the site!

Absolutely a great app! They have already created for me twice a customized design for the shopping cart page. Definitely worth it and they are really great.

This app used to work fine, but as some others reviews here say, one day it just stopped working. All our active and advertised discount codes suddenly started appearing as "invalid" in the cart, despite working in checkout. Obviously it affected our conversion on that day and we had loads of customers contacting us. The app support is non-existent. Same as below - we had NO REPLY IN DAYS! Deleting the app now and going with an alternative.

Buttercloth

2022-03-15

United States

I had specific requirements regarding snippet placement. App consultant helped me in that really quick! Fast and helpful support! Recommend!

Stopped Working a week ago... No reply from the support. Sadly, this needs to be uninstalled after a good run!

great app, great service, recommended for all shop owners it helps a lot for improve conversions , thanks again

Amazing service and given me support much much more the expected, thanks Ashrit for you help, I will be looking forward working on future projects.

Poor service. The app has stopped working for last 5 days and there is no reply from the support team. Eventually had to uninstall the app.

The plug-in works perfectly. The support helped us in configuring the plug-in in our custom theme within a day! It was a perfect experience and we are happy to have the discount code in our cart slider.

I installed the app to add coupon field on our website. The support team (Ashrit) was SO helpful, and he made the process very easy for me.

Super application, simple d'utilisation,pas besoin d'aller dans le code du theme, facilement customisable et en plus le support est très réactif

I have downloaded the app since I needed to add it to the cart page (especially for the mobile customers that couldn't find it). Super fast support! Great design. Loved their help with the customization and installation of the app, directly from the app itself.

great & fast support. easy installation with the support of the chat. lets hope the app doesnt crash during black friday.

App works really good, Amazing support, he even customized the discount field and matched it to our store design. Really helpful, I can highly recommend the app.

awesome app. really like support. recommended app and very useful. one of the best app for discount code.

run away from these guys, the app stopped working for 3 months and they still took the money when I asked them to fix it and refund me the 3 months they said they cannot do either. I won't recommend this app to anyone