Track segmented customer satisfaction with Net Promoter Score-based surveys
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
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Product reviews with free photos & videos for social proof
Beautiful Product Reviews, Photo & Video Reviews and Referrals
2020-08-07
United Kingdom
We love hearing customer reviews, good or bad, so collecting feedback via this app helps us to become a better company. A lot of our orders are bespoke which can take upto 28 days to fulfil, so it would be nice if we could change the scheduling of the automated emails to better fit our style of business.
2019-11-12
Greece
Simple and efficient! It is a great tool to measure customer satisfaction and be create reactive customer service with dissatisfied customers. Also a good way to measure the brand sustainability.
2019-04-02
Canada
I like the simplicity. The only think is missing that the merchant cannot respond directly to the detractor so it is visible.
2018-09-22
Canada
Awesome app! Would like to see it integrated with Facebook & Google reviews and be able to embed a slider of those reviews. Thanks!
2018-08-27
United States
Tried several feedback apps, but most of the reviews receiving from Customer.guru!
2018-05-31
United Kingdom
Good app. You will get tons of reviews because of this! I had about 12 in my first week of using! Most reviews may be brief but atleast its something!