Reviews for CSS Sales Team

I love this app it is easy to use and the customer service is outstanding, they are responsive and will meet with you whenever needed. For a small fee they can customize commission structures and train you on how the flow works for your employees. this app can also integrate with their other apps such as wholesale quickie

Quite possibly the worst app we've ever used. Here are the list of reasons: Basic Plan - No view of all features that require upgrade No sound user experience AT ALL No visual hierarchy, proper grouping, primary vs secondary vs tertiary buttons, lacks contrast or signifiers for understanding the UI Extremely lacks explanations of null states for all kinds of features or pages No distinction between working with sales reps vs affiliates What the heck are sales team templates? Feature toggle switches are unreadable Can't use our own Shopify tags for assigning existing customers to reps Reports are small and don't make sense in null state Email us page should have a contact form. Doesn't even have a "mailto" deeplink to open email client Calendly page title shows "CSS advanced support" as if any beginner would understand that FAQ accordions just look like plain text and have no UX signifiers like dropdown arrows YouTube instructional videos have no proper grouping headings such as "Getting Started." Accept/Deny Sales Rep page makes absolutely no sense. Is this for affiliates? So many more bad UX issues to list! Just the worst app, period. Unusable, in and out. NOTE TO THE DEVELOPER: I'll be glad to consider using your app when these issues are fixed. Make it USABLE!

The customer support team at Cheif is amazing! They have been responsive and helpful throughout the entire process!

TL:DR; If you are looking for a straightforward profit share app, this one is worth your time and money. For the team alone. I don't know that I can form the words to express how grateful I am to Rose and the Chief Software Solution team. Through international time differences, minute changes (I mean down to verbiage), and everything in between -- they were THERE! They took the time to understand our needs and worked tirelessly to create a custom solution. During that creation, we were walked through each step and included in the process to ensure that we were all on the same page. Complete transparency. Prompt responses and proactive follow-up. Top flight. We haven't experienced this level of professionalism and actual results from companies that call themselves "leaders in the industry".

My company has been using this app and another one that Rose and Vik have helped a lot with. They are fast to respond and answer every question that we have. They were also able to make the apps very custom to our needs.

We recently added the app and the team developed custom reports and commissions calculations for our company. The developers were very professional and had lots of knowledge how to achieve our desired request. It was a pleasure working with Rose, Vikram and Bipin and would recommend them to anyone in the future.

I have been working with the app for a few months, when help is needed the team has always been there for me. Rose has been exceptional each time we meet, she is very direct & instructional when helping and always follows up with screen shots and written instructions. I feel I can't go wrong as when in doubt there is always advice & help given. Thank you to all of you, you ROCK!!!

Don't look any further if you have any needs in terms of sales reps management, commission reports and pay-outs, wholesale pricing and a hole lot of other issues that can't be handled out of the box by Shopify. The app by itself is great, but Vik and his team are true pros to help develop and implement any special features you may need to address specific needs. Use the app and the services provided by Chief Software Solutions knowing you will get A1 support from beginning to end.

Sales Team App and the Chief Software Solutions developer team are great, they are very responsive and helped us with the customization. They also helped us with the other Shopify-related projects. Highly recommended.

Exactly what we were looking for! The customer service has been excellent. They are easily accessible (hopping on zoom meetings with us) and extremely responsive. The development team has been quick to provide solutions for any issues we've run into and make any customizations we've needed. Worth the money. Highly recommend!

This app is fantastic. It helps me a lot with my sales team. They did customisation according to my needs; it's pretty good, customer service is fast, and always right, its benefits are excellent, highly recommended.

The Sales Team development crew is amazing! They are always willing to try new features out and are able to help with any kind of customization you may need. The out of the box features were great, but our company needed a bit more specific features, and the team did not hesitate to accomplish those tasks. 5/5

Vik and the team have been extremely helpful in setting up Our Sales App. We needed an app to allow our sales team to login, create customers and orders with specifics and Sales App has been the ONLY app that has been able to do this for us.

I use this app to manage my sales reps. Love working with it ! Customer support is Awesome ! Vikram went all out to help me, and answered all question with walk throughs !

We need a solution for our salesman. To be able to give our team the tools they need to make the sale and to help grow our business is incredibly important. Sales Team has gone above and beyond to make sure that we the app operates in every way our business needs. From support to personalized touches, we recommend this app if you have a product and want to take your sales to the next level.

The people at Chief Software are VERY nice people and are quite responsive. But after MONTHS of trying and paying a lot of money for customizations (which took months longer than the original estimate of a few weeks BTW), the app just DOES NOT WORK. Many of the basic functions are broken and the coding is just plain sloppy. After using many different Shopify apps over the years, I have never encountered one this bad and am extremely disappointed that I wasted my time and money. I'm not sure how they have any positive reviews except for their kindness and their accessibility to schedule a call. I do wish the team well, but really need to let others know how bad this app is.

I am in the process of setting up the App but the administrators at Sales Team- Specifically Vik have been a tremendous help. While I can't yet speak to the entire user experience, I can certainly attest to the fact that these guys are very accessible and ready to assist in whatever way needed. Thanks Vik and team!

One of the most versatile app to grow your wholesales business. Loaded with features and great support. I highly recommend it.

Grip Clean

2021-01-19

United States

Good app with a good team. Comes with most everything out of the box. But the team is very knowledgable on any customizations needed for you application. Backend is a little clunky to use, but they are continuing to improve the app regularly. I would recommend.

Works great, support is amazing and the team is very helpful. Will definitely be using the app for the long term.

Brilliant support. Efficient, helpful and reliable. The support has helped massively. Thank you.....

Amazing app, Amazing Support. Using this app since 3 months and have no complaints. They provide best service and customization.

This app works great, it has all the features we were looking for to make our small business run smoothly. Our sales people have access to everything they need on a day to day basis. The support team has also been outstanding. The response time is excellent, Vik helps us troubleshoot issues we are having and even when it's our error, he takes the time to walk us through the steps to make sure we get it right. Vik has helped us create and perfect our teams experience!

After testing this app on our store and finding we needed some customization to meet our needs, Vik and his team were quick to respond. They provided custom development within the app and seamlessly integrated Sales Team with other apps on our store. Their customer support is excellent and the solutions they offered have automated multiple processes for us. I would absolutely recommend this app, Vik and his team!

This app is awesome, and their customer support is the best I've seen on Shopify. The app lets you tag customers to sales reps, and is tracking the rep's progress. Finally - we don't have to manually extrapolate data to tell us what we want, this app does it for us, and we ensure that our sales representatives are properly compensated for the client base that they have developed. Really a good app, and much better than the other sales rep apps that I have tried using in the past. I aam awful with tech, and got on a screen share with a customer support rep, who was very helpful and got me set up within 15 minutes. This company needs to give their customer support rep , Vik, a promotion- you are amazing bro, and a great asset to this company!!!