Jack & Brush
2025-04-21
How should I begin, I started this app just to have a good business with my shop like the rest of you and new sellers who are thinking about SEO and other great tools. When you decide to change your mind and you want to cancel a starter subscription or being a member. They don't refund you and you can uninstall their app but when the bill comes. I have to pay a decif of $143.62 CDN which is like $99 USD myself. After trying hard to ask for a refund of this they just close the ticket on you and say they tell shopify which is a lie. I talk to shopify support agent not saying any names and they are aware and they dont have any notifications or msg about your account or mine for example. So buyer/seller beware . Hi Jack, Thank you for sharing your feedback. I'd like to clarify a few important points for full transparency: At the end of your free trial (without any fingerprint), you chose to switch to a paid plan on April 2nd. After switching to a paid plan, you actively used the app’s features, including generating SEO fields for your products. Our refund policy, which is clearly stated, allows refunds in cases where the app was not used. However, in your case, actions were performed within the app, making the charge valid according to our terms. We explained this thoroughly during our conversation and even offered to extend your access free of charge, which you declined. While we always aim to be fair and flexible, we also need to ensure consistency and honesty for all merchants. We genuinely wish you and your store all the best. — The ConvertMate Team
Crokinole Europe
2025-02-02
Boris is a great guy who responds to questions within a day. The app saves me a lot of time and provides an excellent overview, especially the blogs, which are fantastic! I've been using Convertmate for about three months. I would give it 5 stars, but it only supports SEO for one language and one target country, or requires changing the primary language of my shop, which isn't recommended. Despite that limitation, it saves me a tremendous amount of time and effort, making the price worthwhile. However, the upgrade from the scale plan to the next tier is quite steep, which is part of why I rate it 4 stars. A trial period for upgrades would be beneficial, but since SEO is a long-term strategy, you likely wouldn't see significant differences between plans within just 30 days.
Aloeha Cosmetics
2025-01-08
i like what i have seen so far but in order to get full use out of this you have to pay more money the cost was already outradeous to being with. To really see if it works you have to continually use for atlease 3 months. Dont think it work the cost. Thank you for your feedback. We are glad to hear you like what you have seen so far. Our pricing reflects the value of a platform that manages all aspects of SEO while providing tailored support to users. SEO typically takes around three months to show meaningful results, and with time, many of our customers have seen significant improvements in organic traffic, as reflected in our 5-star reviews. This tool is designed for merchants who want to grow their organic traffic and reduce dependency on rising ad costs. Compared to traditional agencies, and given our track record of results, we believe our pricing offers strong value for a comprehensive SEO solution. If you have any questions or need assistance maximizing your results, please do not hesitate to reach out.
Trendsrocket
2025-01-06
I have mixed feelings about Convertmate's automated SEO app. The services they offer are difficult to assess without full access to their premium plans. With subscription charges of $300 to $500 per month, the prices are excessively high, especially for entrepreneurs or small businesses looking for an affordable SEO solution. If you are an entrepreneur seeking automated SEO for your business, I don't think Convertmate is the right platform due to these inflated costs. Even if you manage to commit to their subscription plans, there's no clear assurance that your website will rank higher or generate sufficient sales to justify the ongoing expense. How can anyone be confident in the return on investment when the pricing is so steep and the results aren't guaranteed? It seems like Convertmate is more focused on generating revenue through subscriptions than truly helping businesses in need of effective, affordable SEO solutions. Until they offer more transparency, better access to features, and a clearer value proposition, I can't recommend this platform for anyone looking for real results. Hi Trendsrocket, Thank you for sharing your feedback. While we value all reviews, we feel it’s important to address some inaccuracies in your assessment of ConvertMate. First and foremost, we did not receive any messages from you during your trial period, despite having a highly skilled customer support team available 24/7. Our team is dedicated to assisting merchants with any questions or challenges, typically responding within minutes. We believe that direct communication would have allowed us to address your concerns and provide clarity about our platform and its capabilities. It’s also worth noting that you approved all the suggested changes we provided for your product and collection pages. Approving these optimizations indicates confidence in the changes and their potential to improve your SEO performance. Furthermore, as you are still within the free trial period, there have been no charges for your use of ConvertMate, so it seems premature to evaluate the ROI or comment on pricing. Our platform is designed to help businesses, including small and medium-sized enterprises, achieve measurable growth in traffic and sales. Many of our merchants have seen substantial returns, with some even reporting transformative results. The subscription pricing reflects the advanced technology and proven strategies we employ to deliver these results. We also prioritize accessibility and transparency. Our onboarding tours and in-app guidance are available to help merchants explore the full range of features during the trial, ensuring they can experience the value ConvertMate offers firsthand. While we understand that results take time, our platform has consistently proven its ability to help businesses grow. We’re more than happy to discuss your concerns further and assist you in maximizing the benefits of the trial. Our ultimate goal is to empower businesses with effective, automated SEO solutions that deliver real, tangible results. Best regards, The ConvertMate Team
Apteekki 360
2024-12-28
I've been using ConvertMate two weeks now and I can say that it will save a lot of time with our 10,000+ product catalogue. Also the team has been helpful with setting things up and they are improving the service with short cycles, so I believe it only gets better in the future. Thank you for your thoughtful review! We're thrilled to hear that ConvertMate is already saving you time with your extensive product catalog. It’s great to know our team’s support and continuous improvements are making a positive impact. If you have any suggestions or need further assistance, we're always here to help. Here's to even better results in the future! 🚀 Cheers, ConvertMate Team
Nonno Gino
2024-11-01
I discovered this app by chance and immediately fell in love with it. My traffic in just 10 days grew by 12%. The support is fantastic, professional and friendly. I recommend the app Thank you so much for your review! We're delighted to hear you’re having early signs of growth thanks to ConvertMate. Our team is always here to help, and we’re excited to continue supporting your store’s success! Warm regards, The ConvertMate Success Team
Mystery Find
2024-10-28
ConvertMate customer service is fantastic! Highly recommended! Thank you so much for your kind words! We're thrilled to hear you’re enjoying the support and making the most of ConvertMate. Our team is always here to help, and we’re excited to continue supporting your store’s success! Warm regards, The ConvertMate Success Team
San Rocco Italia
2024-10-23
We have been using ConvertMate at sanroccoitalia.it for about a month now, and I am really impressed. The app is very expensive as far as apps go, but worth the investment. It is easy to use and saves an enormous amount of time. I am on the scale plan, and love the Magic Blog and Magic Link features (among all the rest). I have already seen a big uptick in organic traffic and the support is top-notch. Boris was extremely responsive with my questions and getting things up and running, and they sort out even the smallest concern immediately. Don’t hesitate, give it a try! Thank you so much for your kind words and for sharing your experience with ConvertMate! We're thrilled to hear that you're already seeing improvements in organic traffic and that the Magic Blog and Magic Link features are helping save you time. It's always our goal to make the platform as easy and effective as possible, and we're glad our support team has been able to assist you every step of the way. We really appreciate your trust in ConvertMate and look forward to supporting your continued success with sanroccoitalia.it! Best, Boris and the ConvertMate Team
TEABALLS OFFICIAL | TEABALLS Schweiz | Tee ohne Beutel
2024-10-23
We are thrilled with ConvertMate! Boris has been incredibly supportive, answering all our questions and effortlessly resolving any uncertainties we had. The service is exceptionally professional and reliable. We had tried several SEO ranking tools before, but none impressed us as much as ConvertMate. The platform feels much more professional and well-organized. The automations are particularly impressive, providing us with a clear overview of our progress. We’re still in our first month and hope we made the right choice. The only downside compared to other options: the monthly fee is slightly higher. A must-have for any business looking to improve its SEO ranking! Thank you so much for your glowing review! We’re delighted to hear that you’re enjoying ConvertMate and that our support has been helpful in getting you up and running smoothly. It's great to know that you find the platform professional and well-organized—this is exactly the experience we aim to provide. We understand that pricing can be a consideration, and we're confident that the value and results you'll continue to see will make it worthwhile. We’re excited to be a part of your SEO journey and look forward to helping your business grow! Best regards, Boris and the ConvertMate Team
Viking Avenue
2024-10-10
L'application a toutes les features qu'on aimerait voir dans une app SEO. Support parfait. Boris a été très aidant et d'une grande écoute pour échanger. Efficace et réactif. je recommande fortement Thank you so much for your wonderful feedback! We're thrilled that you're enjoying all the features ConvertMate offers and that our support has been able to meet your expectations. It is a pleasure working with you, and we’re glad to have been able to assist. Your recommendation means a lot to us, and we’re excited to continue helping you achieve great results! Best regards, Boris and the ConvertMate Team
Nextuniq
2024-09-25
United States
No free trial at all, there are marketing issues. Unlike other apps that you can try, this one will cost you dearly just to use. Take note, people, be careful with your use, there is a certain amount of transitional marketing. The free trial is very wonderfully related to normal use. After paying and then canceling, you have to subscribe again and pay again for the normal cycle. In short, be careful. I will be coming back once a day to tip everyone off! Their SEO is not too much over the top, it's just a system to hit the keywords. Tell all the partners who hope to do seo, give up the illusion, down to earth, find a cost-effective tool can be, there is no need to pay so much for this product, do not know, not as good as semrush ......
Blululi
2024-09-09
Italy
The ConvertMate app is excellent: easy to set up and use, and it manages all SEO aspects quickly. The support team is highly responsive, always providing answers and resolving issues efficiently. While it is a bit pricey, I’ve already noticed a small improvement in my SEO ranking after just one day of use. I’ll wait three months to see the full results, but so far, it seems worth the cost.
SHOPMIX
2024-09-04
Brazil
300$ dolar? Extreme expensive
gourmetoutletnl
2024-09-04
Germany
I use ConvertMate Shopify app, which uses artificial intelligence to optimize our product descriptions for search engines. Although I'm just starting out and won't be able to properly assess the effects of SEO optimization for a few months, the app is already making a great impression. The fast and reliable support is particularly noteworthy: I always get an answer to my questions within a very short time using the integrated chat via Intercom. This saves an incredible amount of time and makes manual work much easier. Thanks to the automation, I am confident that our products will achieve better search engine rankings in the future. Thanks to Boris and Mark for this great tool and the first-class support!
RiverCity Rock Star Academy Music Store
2024-08-30
United States
I've only been using ConvertMate for a few weeks, so it's too early to fully assess the app's impact on our SEO, as these results take time. However, I can already see that it’s making progress in sorting out and improving our SEO. What stands out to me is the excellent customer service and support. Boris has been incredibly accessible and helpful, both before I downloaded the app and during the onboarding process. He provided valuable suggestions on how to tackle some challenging products and improve our SEO. Additionally, when an unrelated issue with simple coding arose, Boris stepped in and quickly helped resolve it. So far, my experience with ConvertMate has been very positive, and the support has been outstanding. I look forward to seeing the long-term results and will provide a more comprehensive review in the future.
VitaBlend
2024-07-09
United States
I love convertmate! its so easy to use and personally I think its satisfying for how easy it is to setup everything up and it automates your SEO for you in just a click of a button. I will admit it is pricey but you're gonna have to pay the price for the quality and the effectiveness of the app.
Debug Store
2024-06-25
United Kingdom
Boris and Marc have been on top of their game regarding customer service. Optimizing SEO is challenging, mainly when different stores use different themes and layouts. ConvertMate handles this well, and the team has been very responsive to discussing our particular needs. It's been a pleasure working with Boris, as he understands our needs well and has actively noted our feedback for Improvements. The ability to generate content based on Metafields makes customising descriptions much easier. I am confident that we will succeed with the integration of ConvertMate.
2024-06-03
United States
Love the speed of pushing AI tags, the team is incredible to work with and attended to all our needs in timely fashion. Also the interface is super solid making it easy to see the AI suggestions and make huge push on product SEO tags that would've taken us years to accomplish without ConvertMate. highly recommend!!
Schuhbidu24
2024-05-31
Germany
Besides SEO, one of our main purposes has been to fully automate product descriptions purely based metafields, which we maintain for frontend filtering anyways. For us as a small company it is essential to automate as much as possible. ConvertMate's functionality is the most mature app supporting this functionality. The ConvertMate team was eager to also support me with some additional requirements they quickly addressed via app improvements. Thanks.
Fitgrade
2024-04-30
Switzerland
Useful app and good support
Matt's Warehouse Deals
2024-01-29
United States
I really question these 5 star reviews- twice had all my listings and descriptions destroyed by being re-written incorrectly and not according to SEO best practices by bugs in the software. Over 1000 products. They sort of were able to fix some of this, but really a total disaster for me. I was told changes could be undone but learned after making automatic changes that they could not be done. I would be very very careful using this. Also switched many SEO meta titles and descriptions with other products- a total disaster. They released this without testing or working out any bugs. I literally have spent 30+ hours fixing the mistakes so far.
WKshoes
2024-01-07
United States
Great app. Product description writing saves me a ton of time. My bounce rate is down by a significant amount. Highly recommend
GrapeChiller
2023-12-21
United States
I can't recommend this app enough! The customer support makes things easy and keeps it simple. The software they have built is powerful and highly customizable, which is exactly what we were after. We tried other apps or software integrations, they just couldn't handle all of our SKUs and were lacking in areas where ConvertMate excelled. This is by far the quickest and most accurate way to improve or edit products in bulk! The best part of this app I would say is the customer support, they are willing to go above and beyond! Boris is the best! Thank you so much, you guys rock!
The Oblist
2023-12-20
France
Truly amazing app. Wonderfull customer service.
2023-12-11
Portugal
My apologize for that app, i rate bad this app in first. i apreciate really this effort to give me a better experience. Thx a lot for new experience of my products.