Reviews for Chatway ‑ Live Chat Support

Feature packed and stable. Well worth trying

Basketball Jersey World

2024-05-28

Australia

Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.

Looks like a pretty good live chat app. Especially since it's currently free.

Very smart and easy to use App ! Personally recommend for everyone.

We've been using Chatway for a few days now, and so far it's a really good app, that perfectly meets our current needs. One thing tho for the suggestions box, the ability to edit or delete messages will be great.

The live chat is great, can directly reply from your phone, and it is smooth

I am using chatway for last 3 months, its working good and fast as compared to other “live chat” apps. I can add my team they can communicate with visitors directly via chatway mobile app no need to login via browser. we can get visitor contact details as a Lead and visitor can continue chat from mail link. Very Good for startup/ Entrepreneur business.

This is such an amazing app. Within a day we got leads. Very user friendly

Great app that works perfectly for our business with a great support team.

Chatway is a great app. They gave all the great stuff for free such as fast and friendly customer service, a simple and great interface, lots of functionality. The panel is very nice, it seemlessly integrates with your store and there're lots of customization settings about how it will appear on your store. The most important thing is it works without any problems. Your customers can easily contact you and whenever you reply them, they get your messages through email.

Prompt responses, easy to setup with customised design

Very incredible app my customer can contact me any time

great app for instant messaging

"inbox" Die App funktioniert Super, keine Verzögerungen. Man kann Bilder senden alles Perfekt und simpel!

Super easy to add to my store, and works great. It looks very clean on my shopify store, and chatting with potential customers is seamless. Would recommend!

Great App, Works Really Well

Recommend

semplice da utilizzare, gratis, aggiornamento istantaneo anche quando non sei al computer. 5 stelle e più

Exellent app !!

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time. One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly. Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Easy to setup. So far so good and no issues.

good

Perfect app to make the conversation easy with customers

Amazing app. Works super well. It allows the whole team to collaborate and respond to the same messages. Once the issue is resolved, you can easily mark it as "resolved". Absolutely brilliant. No extra gimmicky configurations that are not important to operation.

Works great very simple to use too