Reviews for Chatra — Live Chat & Chatbot

BEST · APP · EVER!!! Is not only clean, beautiful, customizable and straight to the point. It also has all these beautiful triggers and options that allow for even more experience customization! I hope to use it forever!

Does the job and is very user friendly. We are using the free plan as we have our Facebook page messages.

Free plan is very useful and perfect to contact buyer directly!!!! I love this! I can also control email through this app!

I love this app. It has made a difference in my business. The interface is simple to use and very complete.

C'est une application qui m'a permis d'augmenter mon chiffre d'affaire. Je recommande fortement. Je recommande à tous les entrepreneurs.

I love this app. It's very easy to use and suits us perfectly. I did have a few questions initially regarding some functionality and my questions were answered quickly in a friendly manner. Thanks so much!

We have tried a tonne of other chat systems and this is by far the best of all of them. Easy integration, great set-up, professional, and the most important thing 'awesome customer support'. Highly recommended

I switched from messenger to chatra live chat and wish i had done this ages ago as its brilliant - i can see whats in their basket and what they are about to say so always one step ahead

This is a game changer. We use this app on our store and it makes a huge difference. From auto response to transfer to a live person. Highly recommended.

This Livechat platform is the easiest one to use so far. I have used many other plaftorms before, but Chatra has an amazing UI/UX, very clean and user-friendly. Also, their customer service is the best! Highly recommended!

Used a couple alternatives before finding this live chat app. This is the best so far. Haven't experienced any delays in receiving and sending messages like on other apps. The app is very easy to use and there's a mobile app also. A+ will definitely continue to use. Update: Still performing amazingly and the support team are very prompt and helpful, we recommend to everyone!

I absolutely love this app as it lets me be in contact with my customers right from my phone. It also doesn't take up a lot of space on the site so that is an added bonus

I have been using this app since i opened my store. It works perfectly and smooth. I really needed to talk to my customers in site and not through email and this is just the best chat app!!

I used this app to help increase sales and communication with customers. I have never had an app that did just what it said. We've made several sales chatting with customers who had questions regarding our products. Great App!

This is a great app and literally lead to more sales from the first day I installed it. Not all customers like a to ask questions, but for the ones who you - having this app can mean the difference between said customer ordering from you or your competition. Recommend.

Chatra changed the game for us. Easy to use & makes communicating with customers so much faster and easier.

Bonne application de Chat, pour le moment ca se passe bien. Installation facile le dashboard est simple pas trop de tracas.

I really like his app. The reviews really helps for marketing as well as assisting my customers find the perfect necklace for them. Reviews are a must for any ecom store! https://certifiedlit.com/

Haven't really had a chance to use it as yet but it has some pretty cool features and the price is reasonable

I love this app, being able to livechat with customers. Quite easy to set up and the auto responses you can set up for FAQs are great.

Amazing live chat for your store, if you are looking a Live Chat/Live e-mail and chat bot this is best option <3

Love it when chatra sent email of my "not seen chat" to customer. it's automation is acting like my VA

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.

I've been using Chatra for a couple weeks now and it's working great. Very easy UI and I really enjoying seeing how my traffic is navigating my website!