Reviews for Chatra — Live Chat & Chatbot
Art By Kathleen Maunder
2016-11-07
Canada
I really like this app. I can tell a lot of thought went into it and they continue to make improvements. You can personalize the appearance and content so that it reflects your brand/personality. I like that when a customer chats, you can see their geographic location as well as where they are in your shop. I also like that you can set a schedule for when your chat is active. The communication with the developer has been excellent: friendly, helpful and professional.
2016-11-07
Ireland
Excellent app, paid for itself within a couple of days. Helping customers through checkout in particular is great. Also seeing what they are typing before they send helps save time in replying, their location is visible - also very helpful in anticipating questions. Probably my most valuable app.
Merdinger House Of Design
2016-11-07
United States
Very user friendly app. Great support. I'm able to give my potential customers immediate answers and the right confidence when purchasing our creations. Keep on the good job- I like it
Buddhapants 2
2016-11-03
United States
App never opens in time. Always freezes.
Home Fashion Designs
2016-10-19
United States
Been using this for about a week and we have already converted customers that otherwise wouldn't have. They also have excellent customer service that responds almost instantly. This app is a must have for E-commerce owners. Come check us out: http://www.homefashionsdesigns.com/
Eventshades
2016-10-07
United States
This is by far the best live chat app that we have ever used. Need I say more? Our customers love using this app on our https://eventshades.com store. Thanks!
Cipino
2016-09-16
Netherlands
It's simple. It does what it claims and it's free......so far :-) I am happy with it. www.bikelight.ca
Ordexx
2016-09-15
Denmark
Great app, let's you chat with customers to instantly help them with problems or concerns.
Fudamental Berlin
2016-09-12
Germany
It's a pleasure using this App! It started working immediately and even on the second day we helped two customers purchase from us who otherwise may not have. We've been using Chatra for 2 weeks now and so far we're happy. It's also a multi-language App which is great. Thanks for this great service.
Boosthotstyle Com
2016-09-09
South Korea
Hi everyone I picked up three chatting APP and checked out all of them but I chose Chatra because its support is amazing.The gurus walked me through patiently and even they helped me with coding as well that the other APP support team didn't do that.Chatra is a great app and easy to use I personally recommend you to use the APP.
Mallolabs Natural Products
2016-08-25
United States
Right away it started working letting me know my customers had questions. And help me to close a sale when customers were not convince to purchase my products.
2016-08-24
India
Superb app.Superb supprot. Highly recomended... :)
Paper K Studios
2016-08-24
United States
I really love this app! It was so simple to install and customize. Lots of great features. I have only had this installed a while now and only used it once but it seemed to work great!
Straw Boss Comb Collective
2016-08-24
Canada
Love this app. Offers the convenience and piece of mind of being 'connected' to your customers 24/7 with a smartphone.
Anactofdogstore
2016-08-23
United States
Chatra is the best chat app ever! Truly a stellar experience that you don't want to miss out on! I tried so many others and they were all mediocre at best. It is so fantastic and easy for my customers to use, and unlike before, they all want to engage with us while shopping. The layout is both beautiful and professional and works on my phone when I am away from my desk. This allows me to maintain contact and provide excellent service. Their support is first class and instant. Get it for your store and you'll never look back. :)
Amorosa Accessories
2016-08-17
Australia
Just installed and I am very impressed! I love it. This will be very helpful for my customers.
Your Connection Destination
2016-08-10
United States
Tried out a few live chat apps before finding this one and honestly this is the best one so far! Love how easy to use and simple it is. It also doesn't cut out on you!! Check us out at www.ycddiscounts.com to see how we use this!!
Bananabed
2016-07-30
Australia
LOVING HOW STABLE THE APP IS JUST A FEW MORE EXTRA SPECIFIC FEATURES WE ARE HOPING YOU RELEASE AND THEN YOU WILL BE UNBEATABLE!
Magnetqueen
2016-07-26
United States
Perfection addition. A quick and easy communication method for all. Bravo.
Hello Wander
2016-07-19
Canada
This app gives you a direct contact with your potential clients that you would have never gotten otherwise. Beautifully designed and extremely easy to use. I recommend it 100%.
Herfitnessnow
2016-07-13
India
This app is AWESOME, A++ all the way! There simply isn't any better chat app out there - this one is perfect and it works. Great for making customers happy and increasing conversions! Protects against cart abandonment too.
2016-07-05
United States
This app is truly AMAZING. We are only in the trial phase and we have closed at least 3 sales due to the ability to speak to customers live as they browse the site. The functionality is great, we particularly love that we can see what pages customers are on and track their movement as they navigate the site. The customer service is also excellent. This app is definitely worth it for the paid version, it adds value for your customers and will pay for itself with one sale. Highly recommended!
Mfi Medical Equipment Inc
2016-06-30
United States
We love this app! Definitely user friendly, and our customers are making great use of it as well. +++
Macsound Electronics Theatrical Supplies
2016-06-01
Australia
Love this app. Makes it so easy to communicate with our customers. Plus the whole team can use it.
2016-05-24
United States
Fantastic app. Looks great, works great, easy to install. Absolutely no complaints.