Reviews for CedCommerce Walmart Connector

So far so good. App and syncing working perfectly. Topped off with great customer support. Raju was very helpful. Thank you!

Great product and Outstanding support. Works seamlessly. I definitely recommend for all walmart sellers. As always every time I check with support all good and quick responses

Great assistance and support. He really went above and beyond to help me with my issues. Very patient too!! :)

Very helpful, simple process and immediately got me setup. Easiest app integration I have completed to another marketplace.

Great customer service and support! I had questions about setting up the app and Nikesh was very helpful and responsive!

Great support and assistance. She answered all my questions and helped me understand how to use this tool. Thanks alot for your time and patience.

Fantastic support team! Always available to help and will work with you with patience. I highly recommend!

very helpful - he was extremely helpful and knowledgable in setting up the walmart account . xxxxxxxxxx

Really good service! the team helped install the app, and we will be live in couple of days. recommend them to others

it was very helpful on showing me and telling what all i needed to get started I would recommend to any starting out

Wonderful support! Thank you for making it so easy. gave me all the support quickly and efficiently.

Excellent communication - as an online seller there are technical nuances that are beyond our internal knowledge. CEDCommerce bridges that gap with fast and efficient support. Great product for multi-channel sellers

This is a great app, simple to read, it does what it suppose to do. Has everything you need in it. Customer support is Challenging, over the years using this app we also needed customer support and as an advise to you, you need to approach with "Honey" just like anything else but with this company its very challenging cause their focus is on money and not really listening to your needs, also if you paid their monthly payment as usual and they decided to lower it, they will not let you know and after you discover it (after several months) they refuse to refund you your money back or offer any other resolution that is fair. Basically they keep your money. Their Policy supports that. I have transcripts of them stating it in their conversations. At times some of their reps were kind but some just give you hell (you will regret you got their app)so we disconnect after years of using them with great disappointment. In addition to this Their app has a bug that (happened twice)shows that we passed the limit of 10,000 Sku's, but on actuality we did not as we have less then 7,000 skus as of now( so we had even less when it happen the first time)So they fixed it the first time after chatting with them for 2 hours (in 3-4 sessions) But The 2nd time last week, it was horrible experience, again it happened, we wanted to upload 12 sku's to current listing on Walmart, and we had to chat with them for hours and get really horrible headache from them. That was the last straw that broke the camel back. "Honey" approach was not doing any honey anymore. It was time to let go probably. So we did. I want to add that we gave them many chances and time to come with real solution but that was not happening. By the way It says here that we use their app 9 months, its incorrect, we used them for several years selling on Walmart, along the time we had to disconnect and reconnect for fixing different issues. so last time it happened about was 9 months ago FYI Thank you kindly to Sonali, Ackshhaya, Nidhi and Reza These are the good staff!!! 10 Stars The others were Terrible to deal with! Yasmeen, Raju and their "Team" that they said they consulted (whoever they are)with regarding the "issues".

I have had this app for 4 months and was completely clueless on how to use it but in 2 minutes the Walmart integration team help me out and set up my account completely. I am so happy. They took the time to show everything step by step on video call and whatsapp. And their assistance is 24/7 this is the best app I have ever used. Thank you so much for your time and attention you have for your customer.

The support is always readily available.The team was a great help to me helping me to optimize my quality scores.

Great customer service by Gaurav and his team. Fast and responsive communication via skype and google hangout's live video. No wait time to get all your needs met. The overall app is very easy to navigate and integrate with very few issues compared to other third party software apps I have tired. Very pleased:)

I received great advice with step by step instructions to make the process of uploading products to Walmart! It was very informative and easy to learn! Thank you so much for your patience and knowledge!

Great service! Responsive and polite. They will help you fix your problem and answers all of your questions and inquiries. Thank you! Keep it up!

Works pretty seamlessly without having to do too much effort. Customer Service is always available, by chat email or scheduled zoom calls which makes it great to troubleshoot a problem as quickly as possible. Would definitely recommend this app to companies trying to sync their shopify store with Walmart.

This is great! Service is very good they answer all my questions and they are available 24/7! Great team

I honestly did not think that these guys could intergrade my shopify with Walmart but they were able to with no issues, customer service is AMAZING always helpful and answer the calls. thank you Update 5 years later: Working with these guys for over 5 years and i am super impressed, they always answer the chat and help me to the fullest. love this company highly recommend super easy. thank you

Their customer service is top-notch. These folks are very responsive. I've worked with them on several integrations and they've worked hard to get my product live on the sites.

The customer service is wonderful. Everyone is willing to help and quick to respond, even on weekends.

Great service from Raju Sah today. As I have come to expect from CedCommerce. And I am not disappointed. Thanks Raju! Well hello again! This is our second five star review. The first was two years ago. The app has continued to work exactly as described. This time we upgrade from the Basic to Standard plan. This includes Listing Optimization & SEO. Together, with a Dedicated Account Manager. What a boon this has turned out to be! There is nothing Shubhangi and her team have not been able to help with. In the past month we have addressed: * Branding anomalies and TM infringements * Rebranding a range of SKUs * Updating listings with SEO friendly titles, text, and new images. To improve our Listing Quality score * Shubhangi and her team undertook all the SEO. Together with further recommendations from Walmart as they arose As a result sales have increased 38%. Advtg is next! Having made a start under Shubhangi’s watchful eye. She is a real credit to CedCommerce! Exceptional Support. 7 Stars...again! Thank you. Five Stars | July 28, 2020 Install is simple. We started with the free trial. But due to operational issues our end. It looked like we would run out of time. A quick call in to Support via their Chat. And Swati very kindly agreed to extend the trial period a few hours. There was a confusing anomaly early on. Where the app showed the wrong badge. But again, Swati fixed it via Chat in no time at all. Set-up and on-boarding was straightforward. Most are intuitive. Kushagra was a great help to a colleague in the US when uploading to Walmart. The app UI is clean and like Shopify in design. So easy to navigate. UX between Shopify and the App is excellent. We are live on Walmart. And the sales are coming in. So upgrading to monthly was a no-brainer. Support is deserving of extra special mention. Outstanding service! Chat response time is swift. And you can use Skype. For sending screenshots etc. I have to single Swati out for special mention. She is more a part of my team than some of my colleagues. A real credit to CedCommerce! A welcome change for those of us that have to deal with other A-Z "support" services! Recommend the App. All the more so for exceptional Customer Service. 7 Stars - for the service alone! Thank you.

Customer service is quick to respond and supportive in resolving seller issues. No issues to report, thank you!!