Reviews for CedCommerce Walmart Connector

Just Love it. Great Support too.

this is wonderful app.. easy to manage..

App is improving still has a long way to go to provide better flexibility, especially for legacy discontinued products still in their DB

I have tried to contact them for a refund, but the live person in the chat never responds!

Green Witchy

2024-04-19

United States

The app itself is great if all the functions worked , I set up my shipping template in Walmart and then also in this app, , done all the profiling but my orders are coming though with no shipping. I enquired 4 times about this and no answer or resolution. I am thinking about deleting the app since it is now making me lose money when i have to pay for shipping out of pocket

FragranceOriginal

2024-04-02

United States

I've completed initial set ups and uploaded my inventory via CED app. However, none of my products are live at Walmart even after 24 hours. I understand why some products are not published/live (zero quantity, price non-competitive etc) but not why none. When I asked for help via Chat, the the CED agent told me to contact Walmart support, not realizing that contacting Walmart Seller Support is a nightmare. There is no phone number listed under Seller Help and chat option will be available only after you have picked one of the pre-listed categories. For instance, my issue is "errors" with inventory but this is not an option that will lead to chat support. I'm still clueless as to what's it I'm not doing right. Very frustrating! Updated 4/2/24

YOUR COMPANY IS FOS AND A BUNCH OF THIEVES. You want poor customer support that you cant understand because they are Indian and dont give 2 craps about you then sign up. I hope your company goes under. WASTED MY HARD EARNED MONEY ON TIME ON YOU THIEVES!!!!!!!!!!

OrnamentallyYou

2024-03-12

United States

These are the worst kinds of people for your business. This is my final straw and I kept holding back. There's several issues with these people: Extremely greedy: Despite being a long time customer, they will charge you extra for DRAFT products on your Shopify store. Not even for what you're selling on Walmart. This was sneaky and uncalled for. Terrible customer service: They don't read prior conversations, you can't follow up with them. And their manager tried to trick us into purchasing a a year plan that made absolutely no sense for our business. You would think that a decent person would give you a discount if you paid upfront - the time value of money. The price stinks: For the reasons stated above. And the fact that there's a free shopify walmart integration app on the app store. Besides that we were still willing to stay with these guys just because I had mistakenly thought they were decent people. This is a large business that can give a damn about it's customers. Don't feel bad about removing this app and using something cheaper. Good luck everyone.

I was so confused and overwhelmed with getting my listings up due to an issue with the barcodes. I chatted with 2 people earlier in the day with no help, finally I tried one more time and chatted with an agent named Gaurav Mishra and I got amazing assistance. The time and compassion that was shown made all the difference in continuing to use the service. What a great sense of relief to know that someone is there to assist you.

Customer service is amazing. There's never an issue I have that isn't resolved on the moment. Someone is always available to chat and fix the issue I'm facing. I am extremely happy with this app and would recommend to anyone whose looking to connect their Walmart account to Shopify.

Very Helpful, learned a lot from DIvyanshu

Very informational and willing to help. All of the staff make sure that they were of assistance to me before proceeding to another task or disconnecting the call.

Working with CedCommerce has been a wonderful experience. I would have never been able to figure out how to connect my shop with Walmart. I recommend using CedCommerce for any of your Walmart, Amazon or Ebay needs. Great Experience and I am a customer forever. Thank You Divyanshu for everything.

Perfect application and customer support. So quick and to the point answers understanding the customer...

These are besties my favorite guys I’m new at e-commerce but I have all the help with these great guys so thanks frfr

Dear Kihyun, We are truly grateful for your kind words and the time you took to share your experience with the CED Walmart team. Your feedback is deeply appreciated, and we're thrilled to have been a part of making your trial period a breeze. Our team is dedicated to providing outstanding assistance, and it's wonderful to hear that we were able to promptly respond to your inquiries and address your concerns in a professional and cordial manner. Building a business can be challenging, and we're here to ensure your journey is as smooth as possible. Should you ever have any more questions or require assistance in the future, please don't hesitate to reach out. We're here to help you achieve your goals. Thank you for choosing CED Walmart, and we look forward to a continued successful partnership. Warm regards, Team CedCommerce

Amazing app, and they might have the best customer service I've ever experienced with my boy Prashant. Respons super quick and fixed one small issue very quickly. This is a real review from a real buyer of the app, definitely recommend.

If I could give this app no stars I would. I have spent the last month in chats getting no where. Support is none existent and all they do is put in tickets for which you never hear about again. Not one thing has been resolved. I showed in the app I was getting 60 day free trial but in my shopify it said 12/1 I would be charged. I chatted and was told that what it showed in the app which was 1/1/24 was correct and I wouldn't be charged because they had to send that over and they wouldn't. Well I was charged today. and they will make a ticket. Wow! Those tickets that you never hear about again are just to get you out of chat. The chat support can't actually do anything except make tickets that you never hear from again. This has to be the worst app I've ever tried.

Good customer service. The product is complicated for a non-tech person, most likely due to Walmart's structure. They are available whenever you book a call to walk through issues. Excited to see how my sales grow with this integration

Ced Commerce has been an absolute lifesaver for me! Their amazing staff members are incredibly helpful and friendly. I was feeling so overwhelmed with barcodes and uploading, but did you know that Ced Commerce can assign a dedicated manager to handle your Walmart store for you? It's a total game-changer! Instead of wasting time and money on freelancers from platforms like Fiverr, you can rely on Ced Commerce for all your needs. Just upgrade your plan to include their assistance. And let me tell you, their team of superstars, including Prashant, Raju, Arpit, Deepanshu, and Gaurav, are truly the best! I feel incredibly blessed to have found this incredible company. They take care of everything, from marketing to managing your Walmart store. So don't stress, just leave it all to them!

I struggled trying to get other connections to work but this was super easy and fast. I have a UPC exemption so I struggled with how to list my items without the UPC. I entered my question into their ever-present chat feature. I was expecting a bot but I got a real person immediately that was able to answer my questions. Once I fixed my error, everything went through without a hitch. The design, instructions and language is so intuitive that I got my to begin processing within 20 minutes of installing this app. Highly recommend for ease of use and customer service!

I recently had the pleasure of using CedCommerce's app for my online business, and I must say, I am thoroughly impressed with its features and the level of support provided.

Everyone was very helpful, and answered all my questions. Cedcommerce has been very good in always being there for me everytime!

We are still in the setup process to sell on Walmart and the customer service is extremely helpful and available.

I am a new seller at Walmart's Marketplace, needing serious guidance uploading our items to the site. The crew at Ced have been easy to reach and very accommodating. I've spoken with three agents at Ced so far because of ongoing Walmart set up issues. I know with certainty they did everything in their power to help me. Having said that, it doesn't take away from the Ced's immense knowledge base and their desire to help solve the needs of the Walmart clients, but obviously they can't resolve issues that can only be resolved by Walmart. I know they will be there for me in the future.