Reviews for CedCommerce Importer

Its great app ! we are using since two years and we are satisfied with the accuracy of this app.Would recommend definitely.

Deepti is just an amazing support , she will just try to help you whenever she can . i appreciate the effort of them trying to fix every possible bug .

Ankit has been very helpful in fixing the glitch connected to my store. Thank you very much Ankit. Great work!

UPDATED. 8/1/2022 I regret using this app. What happened? It syncs my the products from amazon to shopify. I've made changes on shopify and the next 48 hours it was override by the software. I've also requested to shop making changes with sale rep, and their developers. It worked for awhile. But today was the last straw. This is the 4th time. My Graphic Designer already made changes to the product pages and fixed it multiple times. I can not have something that is uncontrollable. Rather do the fulfillment of orders manually and keep track of the stock manually. I really really regret. July 27th 2022. I currently use this app. I'm an amazon seller and our amazon store is doing pretty well. We were looking to find something that can seamlessly transition to Shopify because I heard Shopify is the go to. It worked. Although I had some hiccups which was because I was not an Shopify expert. They helped with with some troubleshooting and also helped me with some onboarding. Would recommend other Amazon sellers to try it out.

The customer service is amazing. I like how prompt and helpful it is. The team helped me import products from different marketplaces.

Costumer support is very good! Helped me with a duplication problem and efficiently solved and also implemented a new setting for me.

Had a glitch at start but team was really helpful and sort the issue out pretty quickly, overall great experience

App wont work !!! Orders wont sync with Shopify & Amazon Dispatching orders wont work Don't integrate well with other app, tired it for a month and had more issues than my head can handle!!

Excellent with first rate customer support. Thank you for Multichannel for all of your help getting htis store set-up and having techs who are of extremely good help and training. I've talked to three specific humans on Shopify with numerous apps looking for the proper avenues for my customer's unique situation and Multichannel become the maximum transparent and your tech Deepti become they best one with the communication skills, know-how, and knowledge that made this honestly educational in preference to puzzling. THANK YOU!

It took me a bit of time to figure out how to use all of the features but now I wouldn't be without it. It saves me heaps of time and the chat feature works well and they always fix my issues quickly.

Great app and AMAZING personalized assistance! Ankit walked me through every step, and made himself available to help when I ran into issues. He didn't stop until everything was perfect.

Great app with good technical support! Support was very quick to help sync my catalog. Special thanks to Ankit!

Great service with great support people. The support team helped me to setup the fba from amazon, i will test it and see how it works, it seems to have a lot of features but the only i want it the automated fba fulfillment

We use CedCommerce MultiChannel importer on multiple brands. Customer support is great, and bugs aren't an issue. Special thanks to Ankit for resolving the issues on all of the brands on time. Definitely worth the use.

Great app!! Products are only a small part of our business, but important. We had an exact vision in mind without a clear idea how to execute. This app helped accomplish everything we wanted!

The application turned out to be the best of its kind. Support works great. Help with any questions.

Chat support very helpful the app makes a lot of sense once you are walked thru the process. I would recommend

I needed a little help understanding the upload process and was able to connect with chat. They walked me through the process and helped me upload everything from etsy to my shopify store.

Overall, everyone on the team has been super nice so that's for the 3 stars. In terms of the program itself, it's not as seamless as marketed so it's a 1.5 stars; at least not for companies with a few thousand products and multiple variations. We had over 3100 products and it is still being uploaded. We are told it may take up to 50 days to upload all the products, I thought it would take 1 day to 2 days to upload all this to Shopify from Etsy but it's still an ongoing project. Best part is not all the images are pushed over for the uploads and sometimes their server doesn't connect leading to zero uploads some days. I wish I knew this would be the experience. I would have never paid for this nonrefundable service that isn't living to what's marketed. Long story short, if you have several thousand products with multiple variations, this app is not for you unless you are okay with missing images, and personally uploading these files over the next few months.

The customer service was great. Ankit explains me everything clearly and with a lot of patience so I can integrate this app. Than you

excellent app and customer service. i would highly recommend. Easy to use and fast upload/import. Thank you!

Very helpful assistance. This app helped me to import my CSV where the data was not placed correctly and helped me to import it.

lovely customer service 10 stars, i hope they will start their amazon dropshipping and automatic fullfilment

Very helpful customer service team when I needed assistance using the app. I would definitely recommend using this app.

Great service with great support people. The support team helped me with getting my products from eBay to Shopify very quickly.