Reviews for CedCommerce eBay Integration

Wonderful customer service and fast response when helping to solve errors. Thank you!

Great product to run our ebay store from our shopify store and fast customer service.

Quick and great service, makes posting on Ebay and Shopify very easy.

Perfect service and customer service

Customer support is awesome. Fast ,knowledgeable and friendly!

If you're considering the Shopify to eBay sales channel manager by CedCommerce, I strongly advise you to look elsewhere. This integration tool has been nothing short of a nightmare, riddled with persistent issues that make it more of a hindrance than a help. The primary function of any sales channel manager is to seamlessly sync inventory between platforms. Unfortunately, this manager fails spectacularly in this regard. Inventory discrepancies are a daily occurrence, leading to overselling on eBay and constant headaches. Items listed on Shopify often don't appear on eBay, or worse, remain listed on eBay even after being sold out on Shopify. The only thing consistent about this manager is the constant need for support. Unfortunately, the support from CedCommerce, while generally responsive, does not make up for the sheer number of problems you’ll face. You’ll spend countless hours in chat or on calls trying to resolve issues that should have been ironed out before release.

Customer service is amazing!

vishal tripathi was a real specialist and an amazing guy. He helped a lot with the right things for my Shopify Ebay Ced Commerse integrations, unlike others who don't know what they are saying. Thanks again.

Far from effortless. After about six months of attempts and multiple accounts, I still don't have a single product on eBay. I'm trying something else.

I had no idea what I was doing and could not get the app to work properly Rishu Agarwal was vary patient and helpful and was alot of help helping me get up and running.

Downgrading my original 2* to 1* due to problems with functionality, now uninstalled. The functionality is OK but they are really let down by poor customer service, I have twice sent the same support request, both times I got an automated reply that there would be a response in 24 hours. However in both cases nothing received.

Can be a bit confusing for a novice, but the customer support is amazing and helped me to overcome any issues I had. Would definitely recommend!

Great customer support!

Cedcommerce support was extremely helpful. The platform works well for our use case. Thank you

Works very well for us. We were using the standard Shopify Connect before, but this lack functionality

I have been CedCommerce Customer for many years and have used both ebay and Amazon integration apps on our previous opencart platform. After moving to shopify platform, the Cedcommerce support guys helped in installing and migrating our products from opencart to Shoopify. They also linked our existing products on ebay with the shopify ebay app. Abhijeet has been helpful in uploading products and explaining how to create profiles and templates and once I got my head round profiles and templates etc. I had no issue uploading products on ebay. In my view you won't get better apps and customer service , i am so thankful to Abhijeet

So far so good, very helpful team get products listed

Great customer service. Easy set up. I was up and running in no time!

Was using the Ebay app, however it was discontinued. switch to ced commerce 18 months ago. Overall small teething issues, but able to get resolved. All products are on ebay and happy overall.

Their customer service has been great at help fixing any issues that have came up.

If I could give this app a negative star, I would. 1. the customer support team dont know how assist you accordingly, they would sometimes leave you hanging for more than 45 minute not unless you send a follow-up message on the chat. and agent in the name Praveen Awasthi is the worst agent they have - not only he will ignore you but he will do a blind transfer to another agent without you knowing. 2. we booked 5 times via calendly to have their so called "experts" walk us through the app but no one showed up in all 5 bookings - even went in 15 minutes before scheduled anfd stayed inside the room for an 1 hour just to be ghosted 3. application interphase is not userfriendly and is case sensitive there is also a limitation to the listings name so you could not use the searchable world and is limited to using the genric term. if you want a good integration application use Shopify Marketplace Connect especially if you are a codisto user.

I have recently downloaded this app. I have asked for help to run through and set up eBay Integration. I have now had the assistance needed and it is working great. Thank you vishal for your great assistance. Without your help, I would still be lost. Thank you for your understanding and patience. Great app and looks very promising.

Be aware of these scammers! I asked for a customized service. After they checked my eBay account, they quoted me and persuaded me to pay a one-time bill plus a full-year subscription. After my payment, they did nothing at all and did not respond promptly. They said the service I was looking for depended on eBay, which they never mentioned initially. I paid about $300 for absolutely nothing. Wasting my time. Be aware. New Update: I wasn't sure before, but now I'm 100% sure THEY ARE SCAMMERS. They asked me for a video call meeting and kept asking me to share my screen to "check something in my account to process the refund" while recording. They said, "Otherwise, we cannot refund you." BE AWARE. I am going to contact PayPal now. Red flags: Persuading for upfront payment No service delivered after payment Reluctance to answer queries Demanding screen sharing for refunds Changing terms after payment Poor communication Requests for personal information Unwillingness to provide clear details about the service Unprofessional behavior

I was having an issue with images defaulting to one main image covering all variants in ebay - a CedCommerce team member jumped on a call with me and had the issue sorted super quickly and efficiently showing me the setting I needed to ensure was selected in the templates. Brilliant service!

We used this app on 2 Shopify shops and never really had big issues in the past. Since 5-6 Months everything has changed, during our yearly subscription period suddenly things changed and we could no longer use the features we had paid for in advance, after complaining about this the topic was resolved. Besides that since about 4 months we keep having big problems syncing the products. Kept chatting with support and opening tickets. Even on the shopify admin panel it told us that the app had an API problem. The support team that in the past always did a great job suddenly became a big problem. No answers, no solutions, huge problems understanding issues. Ontop of all that a week ago suddenly the orders did not sync automatically anymore, solution was that we should do it by hand. The story ends today, we opened a ticket about 10 -12 days ago, first we kept being told it would take time to resolve the issue, then suddenly there seems to have never been a problem and some support employees did obviously not understand the issue. 48 hours ago the support reached out to us again explaining things that we already knew but not solving the issue that we still had. They then asked us to arrange a meeting to discuss the issue, today 48 hours later we received a new message telling us that as they had not had a feedback they are closing the ticket. We waited 10-12 days and kept being told to wait, they obviously don´t like to wait this long so they closed the ticket after not hearing back in 48 hours. To be honest I was shocked about this way of dealing with serious customer issues. We recommended this app to various other people in the past years - today I must say this was a huge mistake. We cannot recommend using the app anymore. Support is no longer as good as they were in the past. We now paid for 12 months and gave up using the app after 8 months - a huge disappointment.