Reviews for Candy Rack | All‑in‑One Upsell

I've been using CandyRack for 4-5 years, between 3 different stores, and it's always done exactly as I needed and the support team has always been fantastic!

The app didn't quite do what we wanted, but their support person Alex customised it for us within less than an hour, allowing us to continue with the trial and get it working exactly the way we needed. I have never had support service like it, they are astoundingly good at what they do.

So far, we have just begun our trial with Candy Rack and encountered a few issues, which are somewhat reminiscent of theme-related problems we've encountered with other apps offering similar functionalities. However, what truly sets Candy Rack apart is the exceptional support team they have in place. They managed to address and resolve all of our concerns within just one day, a stark contrast to our previous experiences with other apps where we had to wait for as long as three weeks to see any progress. We are genuinely impressed by the promptness and efficiency of Candy Rack's support, which has not only saved us valuable time but has also reinforced our confidence in their product. Their dedication to resolving issues quickly and effectively speaks volumes about their commitment to customer satisfaction. We are looking forward to continuing our trial and exploring all the possibilities Candy Rack has to offer, thanks to their outstanding support team.

AMAZING Customer Service! All team members helped with every one oy my problems whether them being big or small.

I literally never leave a review for anything but this app and the crew is absolutely gold. I have it installed for about 2 months now and its been what I was always looking for. Tried custom upsell apps made by our developers and tested lots of options because i didn't like the fact that usually shopify upsell apps are slow and feel weird on the site, but somehow this one is amazing and converting like a beast. The team also made some changes for me without even asking for it just to make it even faster after I told them my concerns. I am leaving this review after 2 months only because these guys deserve it and its the first time i really feel like i need to leave a proper review for an app. :) good luck to everyone in your journey

Die App macht genau das was sie soll. Sie funktioniert problemlos, ist einfach zu bedienen und ist nicht vollgepackt mit Funktionen die man nicht benötigt. Der Support antwortet sehr schnell, ist freundlich, kompetent und sehr hilfsbereit.

Very good and helpful app. Great customer support :) Thank you!

Awesome app, would be lost without it on my store! The service from these guys is the best iv ever experienced! They have helped me custom code things for my site so many times and its always unreal! Highly recommend!

Great customer service, very responsive!

shopifyのアプリはいくつか使用してみましたが、 今まで使用したアプリの中で1番管理画面がわかりやすく かつカスタマーサポートの質がとても良いです。 複数選択のアプリとも互換性が合うため、平均単価を上げていきたいと思います！ 親切な対応ありがとうございました

Best upsell app we found after testing several of them! BEST PART: Customer support was superb!

Great upsell app

This is by far the absolute best app support i have encountered here on shopify. candy rack has truly helped to transformed my store and the team has helped me so so much to customize so many features and worked tirelessly to get things working properly for me. I can not say it enough how amazing this app and support are!

Melannie clarified my doubts very well!

We we're not even paying in our trial and we got amazing customer service from their team. We wanted some changes that needed some code work and it got done in a few hours. The app itself works amazing and the customization is endless. The upsell sales started rolling in the moment we've installed it.

The team support was amazing. Fast response times and were able to fix my issues

Great app and even better customer service. Response time is very quick and they go above and beyond to help. I've tried at least 15 other free trials and I so glad to have found Candy Rack!

Greapt App, Great Support. No problems at all. Best App for Upsells.

Great app, really simple but increased our overall revenues significantly, good ROI

導入後のアップセルが格段に変わりました。 サポートもチャットボットで迅速かつ丁寧に対応してくれるので、助かります。

Support is very enthusiastic and great. They guided me for 5 minutes and I had everything set up

Fantastic app with very responsive customer service. We seem to have had good results, and I believe the reporting is accurate.

I didn't ask for help, but had an email offering to customise my pop ups to look like my store, I accepted. Great service, thank you.

Really impressed with the proactive and hands on assistance from these guys. After trialing other apps, their system was by far the most versatile and easy to use and get up and running. The pricing was honest and straightforward, just offering a full package for a fair price, rather than bits and pieces and different pricing tiers that end up hiding costs etc. Go you beauties!

Excellent app, does exactly what is advertised and the support is amazing... well done all around. Highly recommended.