MOLANII
2025-03-29
worst app i ever had in my shop. Hello, We're sorry to hear about the negative experience you had with our app. We could not find any support ticket from your account, we will be happy to help you in any case needed via our chat or email support. Your feedback is important to us, and we're always looking for ways to make our app better. Please feel free to contact us via email at lynda@conversionbear.com if you have any further questions. Best, The Conversion Bear Team
Vavoom Vodka | Voted Best Vodka Of 2020
2025-03-27
We had a question and they responded right away and fixed everything. I am very impressed.
The Prince Webshop
2025-03-10
I use the app mainly to offer buy x discounts (buy 10 and get 10%)and it works very well! The support is very responsive and solves any inconvenience fast. Thanks for the great review! Always happy to help. Best, Conversion Bear team
Domalana
2025-02-28
Abuzar was a great help. I was stuck with something and it got fixed no problem. Thanks again! 5/5 Thanks for the great review! Always happy to help. Best, Conversion Bear team
SMOKEA
2025-02-27
Terrible and rude support. We have another app that we've had installed for years that recently updated, and Bundle Bear no longer works correctly. Support team from the other app knows that it can be compatible but Bundle Bear support is unwilling to listen and we were pushed away and told to just delete the other app. They also refused to talk with the other app's support team through phone/video as they only will communicate through email. Will be deleting this app very soon which is a shame because we've used this for years as well. Hello, We're sorry to hear about the negative experience you had with our app. We've investigated the issue at your store thoroughly, with both admin store access and our tech team reviewing it twice. Had a solution existed to integrate the two applications for your store, we would have been pleased to resolve the issue. As explained in our email, the Shopify checkout process currently prevents our discount from being applied to products that are also modified by your other app. This conflict is blocking the Bundle Bear discount from loading correctly during checkout. However, if you remove the 'dual' checkout button, the Bundle Bear discount will function seamlessly. Please feel free to contact us via email at lynda@conversionbear.com if you have any further questions. Best regards, The Conversion Bear Team
En Love Beauty
2025-02-27
Awesome customer service helped me with me needs in a very fast and efficent way. Thanks for the great review! Always happy to help. Best, Conversion Bear team
Moon Sleep
2025-02-03
Buena APP y sobre todo buena servicio al cliente, en especial gracias a Maria por ayudarme
Kisslove
2025-01-23
莫名奇妙打不开 Hey there, we are so sorry for the bad experience you had with the app, please reach out to us by email at lynda@conversionbear.com and we will do our best to solve your issue as soon as possible.
Variety of value
2025-01-20
Sehr zuvorkommend, Problem einwandfrei gelöst
RAYONA
2024-12-31
Top!
Klaus Outlet
2024-11-18
A++++++++
BeautyFinds
2024-11-13
The service was excellent. He solved so many problems for me with one solution, and he did it very quickly. Simply top-notch.
Moksha
2024-11-11
great app for bundles and the customer service immediately helps with any issues!
Evvia
2024-11-08
Amazing experience. Super fast and efficient help. Abuzar was very helpful.
Kilimili
2024-11-07
I love this app and the staff that provides great help!
LOVALO
2024-11-07
Tolle Service.
KungFuDeal
2024-11-06
so far so good Thank you for the great feedback! Is there anything else we can do to make it a 5-stars experience? We would love to hear and help in any case. Best, Conversion Bear team.
LokalRotterdam
2024-11-02
best bundle app, perfect client service, i suggest
Buyingshop
2024-10-30
The support from Bundle Bear is great. The supporter Itai was very friendly and solved my problem immediately. Thank you very much
Collect The Label
2024-10-29
very helpfull customer service!
2wish
2024-10-28
Perfect customer service
CinemaPrima
2024-10-24
I love it and even when I needed help. shout out to Abuzar for helping decide to leave a 5 star review.
Montissier
2024-10-10
Great customer service helping to solve a browser-specific formatting issue. Thanks
OG Pak
2024-10-08
The best bundle/quantity break app I've ever used. Amazing support team. All of Conversion Bear's apps are killer! Could not recommend more!
Florea
2024-09-18
United States
Been using it on all my stores for two years now. Customer support agent Itai made something that shouldn't have been simple, really simple! Thanks!