Reviews for BSS: Product Variants Options

What a mess . . . . I change a setting in the options then save - and it doesn't save! It takes me at least 2 - 6 times of adjusting the setting and saving before it actually saves.

The app does what we need. Support helped us out with some customizations to get it to work with our theme.

This app solved a few issues for me. I'm able to add options to a variety of my products some with additional fees and some without. This wasn't an option for me while using a different app. The support I've received is unbelievable, first they response to me in a timely manner considering the time difference, then they have truly helped me create exactly what I envisioned. No matter what I threw at them the tech guys Pham Ngoc Hoang, Nguyen The Huy delivered, and Jonas my support agent was there to facilitate. Thank you so much for all of your help.

I have used this app for quite some time now, and I just work so well! I had some trouble with the design and reached out to support. Got in touch with Jonas, and he really did his job. He worked with the awesome developers Nguyen Duc Duong, Ngo Viet Cuong, and Nguyen Tien Loc. So if you need an app for option sets in Shopify, I would take a look at BSS Commerce or even reach out to Jonas to have a quick chat. Awesome guy! All in all, great and fast support and development. Would recommend!

5 Stars for the extraordinary customer service! I had a very "individual" request / problem and the dev team tried to fix it with code in my theme which wasn't possible bc of the theme I use. So they actually uploaded the code to their app's server. Thank you Nguyen Duc Duong for the great help! The customer support executive Josephine Dao was very polite and helpful as well, as she was the one that took my request to the dev team and did all the communication between the customer (me) and the dev team. I am delighted by this service and think its very rare to get that much personal help :)

Easy to use application. Developers are responsive, listen to feedback and provide improvement to the app. To certain extend, they are willing to help me customise the app

Hi everyone, we downloaded this app to add "ring size" section and "file upload" section to our shop, we like what they offered and what we have now :) and we specially thank to Jonas, he has been very helpful, answering all our questions and trying to help :) totally recommended!

Milano Straps

2022-07-11

Italy

This app is much more user friendly than similar ones I've tried before, very intuitive, support team who helped me were very helpful. I recommend it to others shops looking way to configure their products.

Emma and the technician Nguyen Duc Duong were great help when I had issues with the app. Their support was super quick and very responsive.

When I required aid with a few layout adjustments, Josephine Dao and the development team, Nguyen Tien Loc and Nguyen Duc Duong, were incredibly helpful. They completed everything quickly, were on-time, simple to deal with, and understood my needs. I place a lot of importance on customer service, and as a result, I have left a few integrations. I'm so happy I came across this app! It stands out since it's simple to use, does what I need, and has excellent customer support. I greatly appreciate it.

Great app to help set up different options for my products, faced some problems but the developer team was fast & responsive to address my issue. Great team, definitely recommend if you are looking for custom options for your products.

Easy, simply and friendly customer service from Josephine! She was able to help me resolve an issue I had with setting up a specific file upload variant and she didn’t stop until I was fully satisfied with the way the variant was installed across the specific products I selected. Thank you again! Very much appreciated. Highly recommend this app to any store needing to add more specific variants to their product listings.

Always good service. Jonas and the tech guys have done so much custom so the app was suited for my situation. This is a great team and a great app

DON'T download this app. So disappointed Shopify even allows this app. This app causes glitches when customers are ordering. Does not allow discount codes to be used, and literally works HALF the time on sales. I ran a sale for my customers and had to spend hours refunding them- because of this app, it would show the sale price in the cart, and when they went to pay change it back to regular price. Shopify's support team was fantastic, They had never seen this issue before and I had to converse with them for 2 hours until we found the result of the discount and sale glitch was this app. I spent over 24 hours setting up my website with this app, all for nothing. My time is worth alot, and this app was an utter waste of tons of my time. Also, this apps support team is terrible. Took them almost three days to get back to me, and their response was "it'll be fixed in a few months'' I get over 700 orders a month, and so many businesses do way more than that. An integration issue that takes months to fix means this app shouldn't even be here. This app shouldn't even be on the app store. I love shopify, but hate this app

I couldn't get my variants to centre so I reached out to support and they were SO helpful. They have made my product page look amazing! Jonas got my query resolved immediately and Nguyen Tien Loc was amazing at the tech side of things. Can not recommend this app enough, a great experience.

Emma C. and Nguyen Duc Duong where extremely helpful when I needed assistance with a few layout changes. They where prompt, easy to communicate with and understood my needs and had it done in a timely manner! Customer services is a really big thing for me and I have left a few integrations because of that reason. I am so glad I had found this app! It's easy to use and does what I need plus having the top notch customer service really sets it apart! Thank you so much!

This app is much more user friendly than similar ones I've tried before, and the support team who helped me (Emma C. and Nguyen Duc Duong in particular) were prompt, clear, and very helpful. Adding this app to my store will make it run much more smoothly and will allow me to configure my listings in a way that makes the most sense for my products. I'm very glad that I found out about Products & Variants Options and can recommend it to others who are looking for a straightforward way to configure their listings that need more than 100 variants. Thank you!

I used this app for including an add-on option to some products. It’s been super easy to get setup and the customer support is hands down the best I’ve ever dealt with! They quickly fixed two issues I ran into for me and I couldn’t be more thankful!

I have used this app to add variations to product listings as shopify has limits of 100 variations. I am so happy I came across this its neat, simple and easy to use. The customer service is brilliant i reached out to them and they really helped me to solve the problem so quickly in less time. I am so happy that it has file upload as this is one of the features i was looking for and it wasnt easy to find every variation in one place. BSS Commerce has really helped with this. Thank you so much xx

Great customer service. Jonas was able to help me and get me the information I needed to know to see if it was a fit for me. Best service I've had from anywhere in a really long time. They also offer a live demo appointment if you need it. As for the app, it was easy to add and super easy to use. . As a bonus, if you weren't convinced already, it's a free app! Updated* After playing with it a bit I decided to pay the small price to upgrade. The extra services let me tailor the pricing changes to my business's needs. I would give them 10 stars if I could.

I used the app for customized options; however selecting specific products from my store i little hard.

I have used this app for 2 different websites. Jonas is absolutely amazing & is so helpful. Like most companies/apps, if it is a weekend & I have any questions, I often won't hear from anyone until Monday. I say this for anyone to keep in mind if they need help on a Saturday to understand you may not hear from someone until the weekend is over. I give them 5 Star service when it's Monday-Friday. However, it's very rare that I need to contact them. It's only in the beginning where I had more questions & needed help. As time goes on, I don't need to contact them very much now that things are set up. Since I've downloaded the app, I've seen so many upgrades & changes, which really gives me confidence that even though they are new, they are focused on improvement. I could go into so many specifics & details on how Jonas had helped me but I feel like my review would be so long & not relatable. The best I can say is that I've used all the features BBS offers & I've had the most complex questions. Sometimes I would even ask about adding tiny features that I didn't think were even possible, BBS found ways to make it happen within 8 hours. I highly recommend this app!

I use this application a lot to have each product that I sell well organized and it gives my clients a super advantage and they love it! Yesterday I had a minor problem with the app so I asked the customer service for help, they were super fast and solved my problem in less than 3 hours. thank you Emma and her technician for solving the problem and making my online store work perfectly again.

Switched from a different app to this one and LOVE it! Integrates with the font and style of my theme unlike other apps. Wonderful customer service that helped immediately with integration into my purchased theme. Works great! Keep up the good work :)

This app is great and customer service was awesome at helping me get everything set up. I am glad that I can have options now as far as color and other special requests.