Pure Water Window Cleaning Systems
2023-06-06
United Kingdom
Support member was very cooperative and did what we want with the product options. It was great experience!
Madd Retros
2023-05-21
United States
Support staff is great! They are responsive and solve the issues effectively and efficiently. The app overall is a good. It does exactly what its design to do and accomplishes what is not "standard" from Shopify.
JOYTALE
2023-05-12
United States
Perfect service, the technicians are very reliable. The function of the app is very powerful, and it perfectly solved our problem! 5 star praise!
Mufy Mods
2023-05-12
Canada
Nice service and the technicians are helpful. You need this app if you have variations of your product
L&C Cabinetry
2023-05-11
United States
Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!
sociowear
2023-05-08
Australia
Great service from Joy, she quickly solved an issue that I had. Thank you for your service 10/10 would recommend
FireflyBazaarTX
2023-05-08
United States
As all the other commenters have said, this app comes with excellent customer service - even though they're across the globe and a 12hr time difference from me, I wake up to things being fixed, with very pleasant customer service messages in my inbox. The app does what I wanted it to do - it allows me to add more varied options for products in my shop, and add photo swatches with additional details easily.
Cozytods
2023-05-04
Singapore
I love that they will always reply me promptly when I have trouble in the app. They always aim to settle my problem within a day and willing to work overtime for me just to settle my problem as they know how important it is to me. From the start of helping me to settle the problem they never find me troublesome and never give up on their work. They go extra mile by giving me advice and helping me to change the colors of the button as well. Their app have so much extra features which other app doesn't have it. I highly recommend this app to everyone. Also wanted to special thanks Jennie and the technician Duong Nguyen Du for the help. They always explain clearly to me and ensuring that I understand how the app works. My problem is finally solved. I hope that my 1 last problem will be solve in the near future which they are currently working on it. Thank you so much for creating such a wonderful app.
NFCdigital Shop
2023-05-03
Canada
Fantastic app! I did a lot of research on apps for product options, and this app is reasonably priced, meets all my needs and the support is outstanding.
SoPablo
2023-04-18
Australia
Fantastic app that does exactly what we need. My theme made the automatic integration difficult, so the support team worked extremely hard to manually integrate it and it works perfectly. They've been able to fulfil every request I've had. A big shout out to June for being so proactive with communicating with me.
GAIA'S ROOTS
2023-04-18
United States
Thank you so much Jennie and technician Ninh Nguyen Van are very supportive people and solved my error with full dedication. Thank you so much again and always use other app also
Mas Cosmetics
2023-04-17
Spain
Great app! I had to change some stuff with code and Jena from support was really kind and superfast with the procedure.
Royalty Hair Extensions
2023-04-17
United States
great and easy access I was very shocked that each option has a demo for you to learn and navigate through each process I love this app thank you so much
Zilla Kids
2023-04-17
United Kingdom
Great app, a couple of glitches but customer service was fast to respond and really helpful - will definitely continue using this one
Gorgeous Alpacas
2023-04-15
United Kingdom
This app has been perfect for my needs. I love the way I can show so many more variants now, and the way I can choose the colour options to show up is perfect for my needs. I have just received amazing support from Jolie Nguyen and our dev Nguyen Duc Duong who were polite, efficient and effective. Great service, great app.
Whimsy & Stardust Event Co
2023-04-14
Germany
App works great and when I had an issue with my product variants, the customer service was amazing and took care of the issue immediately.
Tip The Tails
2023-04-14
United States
Amazing app. Works well for my business and a lot easier to assign to products compared to the MANY that I compared it with. Solid support team, highly recommend!
mycustomhub
2023-04-09
Pakistan
Im using this app from a month, and their representive emma is doing great job, she answers all the questions and help setting good option sets on my website always, thankyou
Little Village Balloons
2023-04-07
United Kingdom
I've had a few issues recently and they have been solved very quickly by Jennie and technician Tung Nguyen Kim, Pham Ngoc Hoang. Highly recommend this app.
Shop Bean Stock
2023-04-07
United States
This app is very easy to maintain and set up! I did have an issue with the discount code box showing up. But I contacted customer service and Emma helped me through it all! Very caring and listened well to my concerns. Also even checking up after a few days to make sure I was happy with the set up.
ooqood
2023-04-04
Qatar
Great app and absolutely great customer service! I would definitely recommend this app. And Emma one of their customer service execs is wonderful, very knowledgable ane helpful
ryna visuals
2023-03-23
Lithuania
Great app, it is really easy to use and set up the options. Installation is relatively easy even with a theme that is not from Shopify. I had some questions regarding the installation and contacted support and Joy Nguyen was super quick and helpful. I really appreciate getting straight to the issue. This app is a great value considering how much time and money it can save compared to custom solutions and absolutely great customer support. Thank you!
Modern Bandit
2023-03-22
Australia
I have tried every variant app under the sun and am beyond happy with this one! Emma and the technician Nguyen Duc Duon have been incredibly helpful with customising to my needs and the support is extremely fast. It has helped me streamline my operations significantly and I'm very grateful they have assisted so thoroughly to code in changes to match by theme. They're also just so lovely to communicate with and happy to work on very minor adjustments. Highly recommend Emma and the team at Product Options by BSS :)
Zealo Gear
2023-03-19
United States
I downloaded and used the Product & Variants Options app, and I have to say that I am thoroughly impressed with it. Initially, I had a lot of questions and concerns about the settings and how to make the options work effectively on my site. However, I was able to reach out to the app's support team, and I was lucky enough to be assisted by Jolie Nguyen. They are very responsive and professional, and they go above and beyond to ensure that their customers are satisfied. I was extremely impressed with the level of customer service that I received, and it is clear that the team is genuinely committed to ensuring that their users have the best experience possible. Jolie was the most patient and helpful supporter who took the time to walk me through the entire setup process. She provided me with all the necessary information and was very responsive to all of my questions and concerns. She even went the extra mile to help me contact the developer, Nguyen Duc Duong, when I encountered some issues while using the app. Even if my questions are extreme, they both found a way to figure it out. The stress of creating a website that needs so many variations for each of our product is extreme and we have tried any different apps but this by far is better than the others! The simplicity of the app and the variations of the option sets excelled the other apps by far. The interface is very user-friendly, making it accessible even for those who are not tech-savvy. All-in-all, if you are looking for a versatile and user-friendly app that can help you add custom options to your products, then the Product & Variants Options app is an excellent choice. With its intuitive interface, robust features, and excellent support team, you can't go wrong with this app. I highly recommend it!
K & I Creations
2023-03-16
Australia
This app has taken so much stress out of creating my website for my small business! When i first started working on building my website through Shopify i felt so overwhelmed and as a beginner had no idea how to achieve the vision in had in my head, after coming across this app and struggling to work out how to use it i reached out to support and Emma has been absolutely amazing not only has she walked me through each of the extras that i wanted to add she logged into my website and has made sure everything i had already done was correct. I am so great full for her help and highly recommend this app! Thank you so much Emma and team :)