Apps

Reviews for BSS: Product Labels & Badges

DEPULEY

2023-03-10

United States

I think BSS label app is really the top best! Here is my using experience: Firstly, I was impressed with the app's interface and ease of use. Creating labels and badges for my products was straightforward, and I appreciated the variety of options available to customize the design and placement of the badges. However, when I encountered issues with displaying the badges correctly on my international site pages, I was initially concerned about the level of support I would receive. Fortunately, Jolie Nguyen's prompt and friendly response put my worries to rest. She was quick to address my questions and concerns, and her enthusiasm for the app was evident. Moreover, Jolie and dev Nguyen Van Ninh's technical expertise and patience in fixing the display issue were commendable. They took the time to understand my site's configuration and worked tirelessly to ensure that the badges were showing up correctly on all pages. I also appreciated their willingness to help with CSS modifications to achieve the desired look for my badges. In conclusion, I am extremely satisfied with my experience with the Product Labels & Badges app. The app is user-friendly, and customizable, and provides a range of options to add labels and badges to products. However, what truly sets this app apart is the exceptional level of customer support provided by Jolie Nguyen and Nguyen Van Ninh. I would highly recommend this app to anyone looking for a reliable and professional way to add labels and badges to their products.

Canine

2023-03-09

United Kingdom

I like how I can upload my own graphics and use them. I was having some technical difficulties and the support time - Jolie Nguyen and Bui Dinh Du, had very fast response time and via collaboration, helped my fix the issue I was having. So I am very thankful for that!

Yody Malaysia

2023-03-08

Vietnam

The app interface is straight and easy to use. Furthermore, I can upload my own badge and label, which is very convenient. I'm content with the customer service. I had the pleasure of interacting with Jennie, who was a great supporter. And her technician Dinh Trong Linh fixed my issue quickly. I would highly recommend this app. It would be a great addition to your shop. --------- Giao diện ứng dụng trực quan và dễ sử dụng. Hơn nữa, tôi có thể tải lên huy hiệu và nhãn của riêng mình, điều này rất thuận tiện. Tôi hài lòng với dịch vụ khách hàng. Tôi rất vui khi được làm việc với Jennie, một nhân viên hỗ trợ khách hàng tuyệt vời. Và kỹ thuật viên Đinh Trong Linh của cô ấy đã khắc phục sự cố của tôi một cách nhanh chóng. Tôi rất muốn giới thiệu ứng dụng này. Nó sẽ là một bổ sung tuyệt vời cho cửa hàng của bạn.

2023-03-07

Chile

I install the Product Label & Badge app from BSS Commerce, it's been a great addition to my business. Not only does it have everything I need to create custom badges and labels for my products, but the customer support has been fantastic as well. I had some trouble installing the app on my Focal theme, but thanks to the quick and efficient support from Jennie and Nguyen Van Ninh, the issue was resolved in no time. They were both very responsive and helpful, and I couldn't have asked for better service. Once the app was up and running, I was impressed with the range of options available to me. I was able to create custom labels and badges to highlight certain features or promotions, and the process was straightforward and easy to understand. The app also integrates seamlessly with my store, which is a huge plus. With a wide range of customizable badges and labels available, as well as exceptional customer support, this app offers great value for its price.

El Dromedario Records

2023-03-07

Spain

We recently started using the Product Label & Badge app for our online store and I must say that I am thoroughly impressed with it. Until now, it has been a great product that is easy to use and user-friendly. The interface is intuitive and the features are well-designed, making it simple to create and customize labels for my products. The customer service is good too and solve issues quickly. I had the pleasure of interacting with Jennie, who was a great supporter. She was incredibly helpful and went above and beyond to assist me with my queries. The tech guy Tran Duc Nam also great and quickly fixed my issue. I also appreciate the app's frequent updates and the fact that the developers are constantly working to enhance the user experience. It's clear that the team behind this app is dedicated to providing the best possible service to its users, and that's something that I value. In conclusion, I highly recommend the Product Label & Badge app to anyone who wants to add some pizzazz to their online store.

TOP TRADE STORE

2023-03-03

Romania

Until now, great product, easy to use and user friendly. Helpful customer service (I had a great experience with Jennie as the supporter)

Altesse Studio

2023-03-01

France

Application fonctionnelle et intuitive offrant de multiples possibilités et support technique très réactif !

MT Audio Shop

2023-02-27

Germany

Thanks to Jennie as supporter and her technicians Tran Duc Nam and Nguyen Kim Tung. Never had service and support like this before dont hesitate to install this app, they will help you with any issue! I dont had problems with functions or anything just some positions and crossings of some lables. This app is really easy to understand and is equipped with a lot of functions and settings. I added all lables which i needed for my page because of many other apps and bugs from theme i contacted them to help with some positions. In case of this enquiry it was not just a help they fixed all things and customized some special features for me! Every day I got an answer to my questions also feedback when they needed more time! About Jennie's questions, only thing what would be a really cool feature update, if your lables also available for the basket would be really cool, because i could say to the customer hey look your product is availalbe and promote buying. For now im really happy with the result! Thanks again for you work and great support.

JOLYN Australia

2023-02-27

Australia

The app is perfect for adding extra pop to our occasional sales - a little bit glitchy but the support team are wonderful and handle your requests with ease, and very quickly! Support team Jena Nguyen, along with devs Tran Duc Nam and Nguyen Van Ninh, fixed our issues within a few hours. Jena was very helpful and responsive, and kept me updated throughout the dev changes. We use the Labels to show which products are included in certain sales, and the badges to provide further info, T&Cs of the sale, etc within the actual product. * 4/5 stars for the platform, 5/5 stars for the support team!

Extra Popust

2023-02-24

North Macedonia

great app that does the job for exactly what we needed on the shop, the customer support Jennie was helpful and very quick to solve our issue. Props to the dev Dinh Trong Linh for a quick fix.

Marbán Libros

2023-02-24

Spain

This app is easy to use! I had a wonderful experience with the app. And even more with the support team. We had a few minor issues trying to make the app compatible. The first time, I created a badge and it works excellent in all pages but in the product page didn´t work. So I contacted via Live chat for assistance in making the badge good at the product page. I assumed the time zone difference would cause a little delay in response but to my surprise, I received a text from Jennie - my main support and a follow up email afterwards. With the quick support of the tech guy Dinh Trong Linh - who spent hours making the theme compatible with the app, all problems were completely solved. Now I can put the badge anywhere I want (below quantity box, below product name, etc). I really like the feature as well as the available position of the badge since it makes discounts info more obvious to customers. The app is easy to use and flexible, I have been able to add multiple campaigns with. Thank you all for all the help with custom coding and fixing all issues fast.

Albaray

2023-02-24

United Kingdom

This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered. For example, I had an issue with the visibility of a badge on my new Shopify theme - Jennie quickly responded and escalated with Cao Nam Truong from the dev team. Within 30 minutes, the issue was fixed! Again, on a separate occasion, Jennie and Nguyen Kim Tung responded quickly and gave great support and answered any questions I had. Thank you for a brilliant app and responsive service!

Wheel&Barrow Home

2023-02-22

Australia

It is a very good app. The support is very fast and reliable. Love it! I would highly recommend the BBS product label & badges to any business that wants high-quality, customizable, and durable labels and badges for their products.

BROWSLUV

2023-02-22

Germany

Really satisfied with the app. While setting it up the labels were not seen but with the help of the support team, Jennie and Cao Nam Truong, quickly resolved it. They responded to my issue promptly, and the developer fixed the problem within a few hours. Jennie kept in touch to ensure everything was running smoothly, and I'm extremely satisfied with their service. I like using this app for building trust with the customers. The app is excellent, and I would recommend it to other Shopify store owners.

Artyfax

2023-02-22

United Kingdom

I installed BSS app on the Shopify Dawn theme, there were a few issues regarding display positions etc so as suggested by themselves I contacted support. Jena Nguyen was very prompt, friendly and helpful in her reply and with the help of their developer, Nguyen Van Ninh all issues were quickly resolved. Jena gave detailed and clear information on the fixes and offered more help if needed. The app is useful to highlight information and to indicate discounts and brands. I consider it to be fairly priced.

Net Positive Pickleball

2023-02-21

United States

This app is very straight forward, the free version is perfect for those looking to use their own graphics as labels. When I first setup the app, there was a conflict with my shopify theme where the labels remained on screen when a menu was pulled up, but this was very quickly fixed by Jennie the supporter and Du Bui Dinh the technician. Customer support is fast, responsive, and have the knowledge to resolve most of your conflicts. App works great, the only other problem I've run into is not being able to select label placements for mobile devices. Desktop works fine.

Steel Vintage Bikes GmbH

2023-02-20

Germany

Really bad. Even after uninstalling it leaves some liquid files in the theme. If you delete them, it breaks the shop. Do not install!

Wit Style Fashion

2023-02-16

Australia

Jolie Nguyen and Dinh Trong Linh were incredibly helpful sorting out the label sizing for me! I sent a request for help late on a Friday afternoon and the response was still prompt and the team sorted out labels for me on Monday just as they said that they would. This has helped me increase the traffic to those pieces on the website that are low stock which is exactly what I was hoping for so thank you so muchJolie Nguyen & Dinh Trong Linh for you efforts!

Mercurius

2023-02-16

Australia

We are using this app on 3 stores, it is the only app we have found that allows the flexibility we need. Both with positions of display an on setting up the conditions of display. A little bit tricky getting it to work with our theme, but the BSS team is great to work with and patiently receive all our requests for 'tweaking' or help! Big thanks to Jena Nguyen, and the dev team Nguyen Van Ninh and Tran Duc Nam

ZeninTCG

2023-02-16

Singapore

App so far is functioning as described. Had a few issues at the beginning, but thanks to the amazing help of Jena Nguyen and dev Nguyen Kim Tung and Hoang Ngoc Nhat , the issues were promptly fixed.

Minimax

2023-02-15

Australia

Been using the app for a while, works great and user friendly. The app support is very quick with resolving the issue. Jena Nguyen always has been super helpful and thanks again for the devs, Nguyen The Huy and Cao Nam Truong for your quick fix!

Celly Sports & Games

2023-02-14

Canada

My shop needed to be able to show customers when product is out of stock on the main page - BSS Product Labels & badges worked perfectly but there was an issue with the compatibility for my theme. I contacted support late last night thinking that i wouldnt be able to talk to someone until the day time but was surprised and delighted that i was able to chat with support. Jennie was very helpful and was able to take the request and submit the ticket on my behalf immediately. Nguyen Van Ninh is the developer that took on the request right away and fixed the problem quickly. The website now looks perfect - Thanks again!

Hunter Scrubs

2023-02-14

Australia

Super easy to use, looks really great on our site, and we haven't encountered any issues unlike many label apps!

ebiketech

2023-02-13

Norway

The customer support at BBS Commerce has been second to none. - Very fast reply, accurate communication. - Very accurate problem solving. - They take great care in solving the customer request. The Product Labels are a helpful extra product information / sales incentive. My issues where: - sync placement of product label in app and in web shop. * Solved * - make sure labels appeared on all the pages I wanted. * Solved * - be able to turn off labels shown on mobile pages. * Not solved. Added to request new features. The app has a fair pricing. Best greetings to Jena Nguyen and dev Nguyen Kim Tung for helping out.

DOLAN

2023-02-10

United States

Jena Nguyen provided exceptional support in resolving our technical issues with her BSS app. She was prompt and thorough in her approach, ensuring all our problems were resolved in a timely manner. Her technical expertise and excellent customer service made our experience a pleasant one. We highly recommend Jena and her BSS app to anyone in need of a reliable solution for their technical problems. #JenaNguyen #BSSApp #TechnicalExpertise #ExcellentCustomerService