Reviews for Booster: Discounted Upsells

The Chicken Pound

2023-12-09

United States

Your APP now absolutely sucks. While we used it effectively in the past, it now adds code to every product, completely incapacitating our site and requiring us to need professional help. Very disappointing. Actually deserves 0 stars.

app does not work anymore! for a long time it used to be a very good working app but since a few daysits broken

Wantdo

2022-07-06

Hong Kong SAR

NO customer service at all! My issue is no orders list showing in the Recent Orders tap (there are over 6 orders use this app but none of them display in 30 days). We find out that we use the app years ago, and all of the orders was before 2020, and the orders was Tagged with Discounted Upsells. But it did not work this time. No emails reply after 48 hours, plz Fix it

Al-Huda Clothing

2022-03-22

United Kingdom

I have added this app to my store and its not working, customer support is horrible sent few emails already and no one got back to me. I have paid for this month as well. I want a full refund and I have deleted the app as well. Not recommended

The customer service is excellent. I had my issue resolved within a day. They were very quick and helpful.

Great app to upsell and make more sales. Great support from the developer. They are very responsive.

Great App! Super easy to add upsells in your store (a must if you want to increase your AOV). The pop up displays nicely and fast making it a very smooth flow for the client. Customer service is great too. Everyone I know that has a shopify store uses this app. I totally recommend it.

This app has made us more than 70.000 Euro in upsells! Excellent customer service also! Would recommend!

It would be helpful if we could add the pop up at different points in the customer journey, however, the app has generated many sales which we are very happy about.

Horrific! This app doesn´t do what it explicitly promises. And it takes weeks of communication with their customer service (only eMail, no phone) until the issue was understood. If you want to incentivise your clients to enlarge their shopping cart, this app is exactly what you don´t want to have. Beside that there is no batch editing or import function what would be super helpful for a more complex product and upselling strategy.

Weird pricing policy. They charge you depending on the Shopify plan you are with. This is not right as the functionality remains the same across different pricing plans.

The price / quality ratio is bad, on top of that they try to force us to put 5 stars with a false link which is only triggered when we click on 5 stars. Really pitiful as a step ...

Been messaging for several weeks trying to get a bug worked out and it's still not fixed, of course they still charged me the $29 monthly fee. They really need to get their customer service in order.

it seemed easy enough i just hope it works we'll see. i'm just looking to increase sells and traffic in general.

I have already deleted this plug-in, will there be any charge? after installing this plug-in, it will affect my Facebook pixel tracking. after deleting it, it will still affect me, please help me. otherwise, I will consider leaving a bad comment. https://www.pexgle.com/ what's your relation with this website. Hello, please delete all relevant codes or historical traces. Because installing this app affects the tracking and adding to cart data of Facebook pixels. If you help us solve this problem, I will delete my comments. Thank you for waiting for your reply.

Es fácil de usar, hasta ahora la estoy probando, pero me ha parecido útil su manejo. Me gustaría que se pudieran añadir más categorías en las promociones.

What a silly app. unlogical upsell options. Popups doesn't show up. discounts are not calculated correctly. no combination possible. don't waste your time on this app.. After the company's reply: Yes I did ask for support. No answer here for most of my questions.

X and y, all good. I have not yet seen it in action though. I will go live with the shop within a few weeks.

i used this app to increase my order value and conversion rate. thank you for this very gut app. dunyawig

Im trying out the app. Hopefully this app will increase my sells and target new and previous customers. And for the least potential buyers.

I tested this app while it just changed my theme, I still have not changed back to my previous theme. While I still want to use this app since it is great.

**Issue was not solved by developer over direct email support, it was fixed by ourselves. Would have removed my review after fixing it but you are lying on reviews now :( ** Put a "Liquid error: Could not find asset snippets/booster-common.liquid" error on my header on every page of my website that cannot be removed. I've removed the app and every file related to it and it is still there. *I've had to search my theme.liquid file for every mention of "booster" and removed those lines manually. The error is now finally gone. The app did not even work when I had it installed. The popup would not appear after troubleshooting.*

Se ve todo bien por el momento. Tendria que pasar los dias de prueba para poder dar una critica mejor.

good one i like to work with it its like very easy to use also everybody can you this app for this new year

i tried using this app for my store but i dont really like it. the upsell popup doesnt appear at all and the upsell popup that should pop up in the cart appears like 5 out of 10 times