Reviews for Boost AI Search & Filter

Adina Eden

2023-05-11

United States

Great app, always very quick to respond to the customer requests and they will go above and beyond for their client's satisfaction. Highly recommended!!

Professional, gentle and fast support. The app is also working great by itself. Highly recommended .

I activated a feature on the back end and it broke my cart. Not so great, but nobody's perfect. What was great is how their support team quickly responded and took care of the issue for me. Nice!

The Boost app is easy to use. The Support team is always ready to help and solve the issue raised. Thank you Boost Team

Ap works very well for us and the team is always very helpful with any tech issues or questions I may have. Usually providing live support or getting back to me about more complex technical issues within a few hours which makes a big difference. Very helpful.

Words can't express how frustrating and excruciating Boost Product Filter & Search has been to deal with. 50 emails back and forth of issues their app has caused on our website and their support is still going in circles. This has been going on for 9 weeks and still not resolved. The Boost app for 9 weeks has shown incorrect sale prices on our website (-1350 on sale, -500 on sale, 50% off when something is 30% or not showing on special at all, prices and numbers are all wrong) which is false marketing, unethical and makes our brand look misleading and ruining our online business. The fact this is still going on is unacceptable, and i have requested multiple times to speak to a manager and never been contacted. An ecommence app with teams of support who know nothing about ecommerce. No one knows what they are doing.

テーマを更新した際にアプリが動かなくなりましたが、すぐに対応していただきました。 とても迅速でサポートも安心できます。 アプリの仕様を理解するのが少し苦労しました。分かってしまえば良いアプリです、お勧めします。

Very powerful and relatively easy-to-use app. We had a few glitches during an upgrade of a theme but the support team was responsive and helped get it fixed up.

Bespoke Designs

2023-04-26

United States

The best customer service and support. The app works really well, looking forward to testing the new features.

A very powerful and useful solution which took my website to a high level. The support is fast and excellent.

App has worked quite well for a couple years. Easy to setup. My use is mainly for creating category level filters, and am quite happy with the app. Support is very good as well. I definitely recommend the app.

Great Support team. I have an issue with the pagination and sort in Product listing page. Support team response quick and fix it. Nice work.

It does what it needs to do. The process to upgrade the plan was some what confusing with your system not really acknowledging that we were already subscribed and had been for over 2 years. However the response to my feedback was both prompt, friendly and helpful. The development team have taken on board my feedback and have made some simple changes to make the process clearer. The app is a valuable tool on our website

Great app with exceptional support, highly recommend. An issue with our site was fixed overnight and communication was excellent.

Great app, easy to use, and has tons of customizations. Also support its very responsive and helpful, thumbs ups to Lia and Oliver.

We use the filters on specific collections depending on the size. They are super helpful for stores like ours that has 6K SKU's so our customers can find what they need easily. Boost was very accommodating and helpful for some customizations that were needed to make filters work properly for our website. They were fast and easy to work with. I highly recommend Boost Product Filter & Search.

I recommend this application as the team is extremely helpful and always ready and willing to work with you

Oscha Slings

2023-04-10

United Kingdom

We've had Boost installed for a few months now. The team have been really helpful in answering any questions and making customisations for us. They are responsive, fast and accommodating. I wish that there was a solution so that newly listed products showed in Collections sooner, but I understand it sounds like a complex issue that largely comes from Shopify itself.

The support team is absolutely amazing! They are so considerate and responsive to any issues that come up and even went out of their way to extend the app's functionality when we had a problem that wasn't supported.

Fantastic app, but more importantly for me - the very best customer support. Speedy, friendly, patient - I must mention Oliver in particular, who showed such diligence. Outstanding communication throughout. For a nervous Shopify user, I was left feeling supported, and not made to feel foolish or irritating. The very best support I’ve experienced. Thank you, Boost team!

One of the best apps i have installed on my store. The filter part of the app worked flawlessly out of the box and was easy to configure. I had some issues with the search functionality but the customer service was very nice and we managed to get it working relatively fast. Overall i strongly recommend it!

Excellent and quick communication when needing support, Lia was extremely helpful. Would definitely recommend this app.

This app fulfil your demands of filters and search filtering very easily. Overall easy to use. Great app.

Quick to help with support and very professional. Their search functionality also allows for synonyms. Definitely easier to use than the Shopify Search App.

I recommend not using this app if you are a corporate customer or have a store with high turn over. We have been using it for a year and there has been nothing but issues). This app prevented google from crawling our collection pages, and cost us tens of thousands of dollars in lost revenue. Additionally, we have been trying to fix issues where it would allow google to crawl hundreds of thousands of URLS. The issues with this app are big, beware. We are uninstalling it, I highly recommend you check your google search console if you have installed it. Update April 5: Their team have been in communication, however nothing has been fixed as at April 5. They said that this is a "app wide" issue, and they are working on a fix. It's now been over two weeks and we still our collection pages are not indexed.