Reviews for BOLD Upsell AI Powered Upsells

App works great and very easy to setup. I would recommend.

Hella easy to setup and get running, this is a fine product.

Easy to install and works as advertised. Now the wait for the orders to pour in! =)

Wanted to leave a 1 star review, but changed my mind. Here is why: Installed the app about 2 weeks ago, paid $25 for their installation because I didn't want to waste my time figuring out their installation tricks - not very straightforward. After the app was installed I started testing it and discovered that the design of the popup didn't match the style of my store and it was not easy at all to change the button colors etc., fonts, text colors etc. I also discovered that a "No, thank you" button was missing. Googling and searching through their FAQ didn't get me too far, so I created a support ticket. The support team is pretty responsive, but was not helpful at all from the beginning - they kept giving me some guidance that was vague instead of fixing the problem. The result - several hours of my life wasted. At that point I wanted to give this app a 1-star review and uninstall it. However, the problem was finally solved. After I got completely frustrated, I reminded the support guru that I paid for installation and asked him to just fix the problem. And he did. It's a good app, they just need to make the design part easier and stop assuming that everybody knows how to code.

So far so good. Simple to set up, great customer support....now just waiting as I unleash on my customers! Update: Had a few issues, but the Customer support was lightening quick, and the continued support is impressive. Many thanks

Cck Outfitters

2016-03-07

United States

Love this app. We used first in a non-traditional way- It allowed us to add a set up fee to any custom order and solve a problem we were having in charging that set up fee only 1 time instead of the quantity of custom items customers would order. If a customer wanted to upload a new logo- the pop up window would arrive to add the set up fee. It worked perfectly. We also used it to recommend and remind our customers of items they needed to purchase as first time buyers which created a customer service feature to our site. Thank you for this useful, problem solving and profit-increasing application.

Great app! I highly recommend it. God bless!

We have 2 apps from this company and both are incredibly glitchy (sometimes they work, sometimes not), and customer service never answers their phone or returns their calls, so getting anything fixed takes a very long time. We've had to change our sales more than once because the apps won't work & we can't get anyone to help us in a timely manner. Sometimes the offer popup worked and sometimes it didn't, and it confused some of our customers when it didn't so we had to service them over the phone which defeats the purpose of the app (we probably lost sales from it). I'd recommend going elsewhere because this hasn't been a great experience.

Very nice app, easy to install works flawless! Bold support fixes any issue I throw at them with a day, great work guys!

Great app and O-U-T-S-T-A-N-D-I-N-G support team: super fast response, caring, knowledgeable. Solved my problems in no time with a positive attitude. Thanks

Excellent app - driven larger average basket size and was easy to implement. Fantastic customer service as well!

I am really looking forward to working with this app. Everyone loves to get something for free with a purchase of $$ or more, and offer this at our store, but now we have a way to offer this on our website and cannot be more excited. I am sure this will help with increased online sales and create customer loyalty. Thank you BOLD for being so awesome.

A pretty good App in that 'it does what it says on the tin', is very easy to install and use and certainly gives you options to cross sell products; so if that's what you're after, then go for it. The 30 trial period is also an excellent bonus that other companies could take heed of. It is always useful from the consumer perspective to give Apps a trial run to see if they do actually work (as we've had a few bad experiences with other company's products and removed them, or tried to!!!, pronto) Early days to see whether it will pay for itself, as advertised, but we have a strong feeling that it will ;-) ! (edit: yes it will and it has!) To sum up, yes, recommended by all of us here at: www.thesolidbarcompany.com. p.s. Also of note, is that Bold's support is first class.

Product does exactly what it is designed to do (make you more money!) + it is relatively easy to use even if you aren't a coder. Easy way to help increase average ticket

Awesome app that will definitely help me get more sales out of the same clients who are already in my store. Anyone should get this app.

Beach Life Australia

2016-01-28

Australia

This app is quite nice as it targets the customer when they are ready to check out and prompts. Another positive is that you can customise the products offered and what product exactly the trigger is. Nice!

I really like this app and recommend trying it for your site!

I just began on Shopify and can't believe how much more sales I've had thanks to Product Upsell. It's paid for itself ten times over!

Mamasuds Llc

2016-01-08

United States

Pays for itself in the first week! Super easy to use!

Very fast & helpful. Thank you for caring as much as I do.

Excellent product and outstanding support. The Bold Apps team went above and beyond in helping us out or responding to any queries or questions we had including helping us with an urgent request in preparation for a big event we had coming up. The app itself is excellent and we have already noticed people purchasing from the upsell pop up within the first day of launch. Thank you!

Great service! Has really helped us to make more sells!

Excellent app! See it working here: www.artificialsupergrass.co.uk Regards Neil @ Artificial Super Grass

Very simple to set up, and boosted my sales immediately. Nice job! Tim www.OORR.com.au

Very helpful app and customer service