Reviews for BOLD Bundles ‑ Product Bundles

Swellfish Outdoor Equipment

2024-09-10

Canada

The team was accommodating; they worked with us to set everything up and see if the app worked for us. Highly recommend.

Purchased the premium for years. Updated our theme and had trouble. Bold team added the app to theme but created several issues across the store. When asked to resolve the new issues we were directed to contact the theme developers as Bold was unable to find a work around. The theme developer won't work on app integration bugs. Spent 2 days trying to find a Shopify expert, only to give up on the app entirely. Cancelling the subscription and giving up on bundles.

Bold Bundles provide the best way to manage multiple products as part of one or many bundles! Presentation to the customer is clear and clean so they really appreciate the package. For us, Bold's support is amazing and they have helped us get everything set up and running perfectly! This is the best app for bundles.

Our company is small and faith-based nonprofit. The option to select bundles that best fit our needs and budget has been the best marketing dollars we've ever spent.

This app consistently gets worse. every so often something breaks. Its got to a point now where I contacted the developers and their response was for me to delete products from my shopify and create them again for the bundle app to work. This is not acceptable and my response to them was to that fact. I am currently looking for a new app to use

Would give this zero stars if I could, I upgraded to the premium in order to be able to add multiple bundles to my store. It simply doesn't work, support is terrible!

We use option and bundles even a plug-in, you are your development, but they are surprisingly incompatible, too ridiculous, incompatible with their own

Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid excuse they can think of

I installed bold bundles and then uninstalled it, after that we are facing issues on our site. Please help us to sort this issue: 1. All Product prices are showing as AED 0 - Issue with the product prices. When you go to the storefront > and select a product brand example "Blade" it shows product prices but after 1-2 mins when you scroll down the rest of the products are showing 0 AED this happens on all brands. 2. When scrolling downwards it takes more seconds to be visible on the product pages - Products are loading slow and there is no option visible for more pages 3. When we searching our products, it seems to not be visible on the page

Dr. Kellyann

2022-07-14

United States

Didn't work out of the box, but the support team was great in helping get the app updated to its most recent version and making sure its element were displayed properly on our PDPs.

Very helpful customer service. The app delivered as promised. One of the best features is ability to create a bundle homepage and link all your bundles together.

installed app, set up bundles. now all my variants have disappeared and our shop is not functional. LOSING SALES BY THE MINUTE. THIS IS A CATASTROPHE. I dont know what to do.

Modern Nursery

2022-03-03

United States

Kelsey was super helpful with extending our trial period and with setting up a demo for us. She had all the answers and made things super easy!

Highly recommend. The only discount app I found that actually offered mix and match bulk discounts. I had an issue with setup, I jumped on the live chat and they help resolved the issue instantly! Very happy with my experience.

Does exactly as it describes! Faced a tiny issue while setting up, tried it on a brand new listing (draft status), so it didn't show up in preview. I requested for help and the 'automated FAQs' immediately pointed me to the answer. They followed up with an email the next day to check if it was indeed resolved and if I had any other issues I needed help with. (I did have a few other things on my 'wishlist' which weren't crucial.) So i replied with a brief description wondering if it's possible to do this and that and bam! Harpreet helped set each request up in a matter of 30mins each. Very impressive. Thank you so much! Have always been a fan of Bold products and their customer service and will always take a look at what other apps they offer for an inspiration when I want to improve my website. Bundling really helped increase our sales, we should have done it sooner. If you're on the fence, give it a try!

The app is working great so far and support has been awesome! Shout out to Birpal for helping us out!

Great! Support was helpful, even with install help three different times. I'd happily suggest this service to anyone.

CARROT BANANA PEACH

2021-12-10

United Kingdom

Not looking good. I cannot get this app to work and reply takes too long and issue still not dealt with after a week of trying.

Thank you very much Chandan for your attention and many thanks to the developers of the excellent application.

We installed the app and it looked like it was going to do the job for us. Once it was loaded and we started to use it created a code red situation, all of our product showed as out of stock. Once we took off the app we realised the code was embedded into the site and we spent the next 4 hours getting developers involved to get it off the site. Do not install this app, we received zero help from the developer and will be contacting Shopify to remove this app from the site.

Do not make the mistake and install the app Their app downloads a code to the template and then destroys other things. I had to take something and pay him money to repair the damage they caused. And I'm not talking about the sales I lost Be smart and do not download their apps !! Even if it's free

I try this app to help me do product combos. It automatically created a widget in each individual product. The support team was incredible and help me to hide this. Shoutout to Azm who was amazing making the adjustments to make it perfect for my needs. :D

Yogo

2021-10-25

United States

False adverizing. You cannot add any child skus, and you can't add more than 9 of anything. You can only add top level parent "products" - gawd knows what that would even do to your store. This is ALWAYS my experience with Bold apps. Horrendous UX, just plain stops working and they refuse a refund. Buggy, ugly and they are super arrogant about their product and ALWAYS refuse to take responsibility. What a ripoff!!! These people are con artists. Infuriating.

This app could potentially be a good however I am yet to comment since I have paid the 25 dollars they wanted to install it, and still not have a working solution. There support is very slow to respond and I have had a ticket open now for over a week. They have finally come back today and still don't have a working solution. There are other customers who said they have customised this to work in there stores, Its taken me a week to get this installed to then be told there partner company will style and charge us extra. I wouldn't recommend this company or app.

Bold Bundles Team is very helpful. They try all the best to solve the problem. However, it is limitation of Shopify default. This Apps does not support Shopify discount codes, they cannot alive to function at the same time. It is really frustrated. This is not the fault of Bold, it is problem of Shopify.