Reviews for BOGOS.io Free Gift Buy X Get Y

App has a nice set of features. You will most likely have to engage their support to finish installation as it does require you to modify code in multiple liquid files yourself. Their support is very friendly, helpful, and fast, so if you’re okay granting collaboration access you should be in good hands. They make a backup of your theme code before modifying it and provide instructions to restore if anything goes wrong. Some of the descriptions in the app’s settings took us a bit to decipher. I think it’s a translation issue. Would like more options to modify the customer facing parts of the app without having to dive into the CSS in the theme. Overall so far so good.

Great App! With great customer support thanks to ANNE for making me understand every single thing & explaining again & again to me & helping me out in every single detail as this app was new to me.

Great app! It is a useful tool and easy to use. Customer support was amazing and very helpful and they helped me accomplish everything I needed to do. Great thx to David!

I'm not one to leave a lot of reviews, but I had to for Free Gifts. I tried so many other apps before I finally one that does what I actually want, which is automatically add 2 free gifts to the cart for the purchase of one product. The functionality is awesome and can be very tailored to suit your needs which I loved. Also the support team was awesome - very prompt despite a large time difference, super helpful and went above and beyond to help me make sure everything was set up correctly. 100% recommend this app for special offers on Shopify. The absolute best!

Let me tell you how grateful I am that I found them. They are literally a godsend. Helped me with everything that I needed and more, and also guided with everything that I needed to know. 5/5 all the way!

Great app for BOGO deals! Super quick, professional and friendly support that helped us to set it up and make sure everything was running smoothly.

I used the Free Gifts App for a campaign this past weekend, and it was a very useful tool. The team was also efficient and responsive with helping me set everything up.

Top quality service with a gift app that WORKS! Cannot say enough good things about these app developers and this product. David and Ellie were exceptional in getting us set up correctly form the start and were super quick to get their team iron out a few teething issues (in minutes). Highly recommend this app for its functionality and dependability. Having such dedicated customer service is like a safety net. Well worth the investment.

We used the app to make great offer to my potential customers. The app has many BOGO variant options to choose from, so that we can make various offer to boost our sales, Recommended

Anne and Wayne were an absolute pleasure to deal with. They worked extremely hard to resolve an issue we had and resolved it very quickly. The app works brilliant with our store and is by far the easiest app to use. We have used other apps and this is the best one.

Shout out to David, Louis, and Anne for their quick response! The team is super fast and helpful and the APP itself does exactly what it should without problems! I've installed multiple different FREE Gifts BOGO APP and they all have some kind of issues (slow APP response, bug, slowing down my home page dramatically). This one does the job well and the interface to use the APP is also very simple and straightforward! I would 100% recommend :D

great app! They have a developer who can assist you with the code editing. The CS team is great also! Great thx to Anne!

Perfect support! Helped with every question possible!!!! Iam really convinced by the customer support!

Great support – Brian and Anne from Secomapp managed to integrate this into our Shopify 2.0 store within a few hours, and were very friendly to work with.

Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.

Prop Money Inc.

2022-09-09

United States

The app works great for us and customer service has helped us out a few times, always a great experience with them. Thank you!!!

the app does not work. the UI is messy and confusing. It looks like Windows 95. The installation requires developer to access the theme to make it work. But they cannot access the theme so it does not work. Just bad product.

Great support. Setting up was easy. No bugs so far, we just set it up in a matter of minutes and lets see how it goes from here. UPDATE after 2 weeks: After using the APP for 2 weeks, we encountered the first serious bug, people were able to add the gifts to their cart without reaching any treshhold. After looking at negative reviews, I see the problem is fairly common. However, after reporting the BUG, they supposedly fixed it, but after checking it was not fixed. Then again I reported it, then again after 24hours I get notified that its fixed.... but again... just to find out, that its still not fixed. either they do not even check after they "fix" things.... or they dont know how to fix it. This is getting ridiculous. At this point, we lost trust in their devs and will most definitely move away to a different app.

Quick responses from support. We needed an app that didn't require a coupon code in order to handle free gifts, and this app did just that.

Great customer support. The team is always very responsive and always willing to help! On top of that, they are all very kind. I recommend using this app.

It worked well for about two weeks. After that, something broke and all of the items in the special offer, you could add to your cart for free. after escalating it to their support, they started working on it - next morning they said its fixed, after I checked it was not fixed. I escalated it again, AGAIN after 1 day, they said now its fixed, only to find out today its not fixed. they are not even checking after their fixes. yes. their support is friendly, and quick to reply, but this situation is making me move away

Great app and great customer service. David really helped us in setting up the app. Works totally fine.

We're able to achieve free gift promotions with ease. The best part is their support team - very responsive, very proactive in providing solutions, and takes time to explain procedures clearly. Thank you and keep it up!

Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.

Anne and Brian have been a great help to assist us with configuring and ad-hoc works. Thank you so much, team!