Reviews for BOGOS.io Free Gift Buy X Get Y

The best app we encountered for Buy X Get Y after we tested a bunch! And the customer support is amazing. Especially Mina and Mike - always there to help and to give great advice when special needs have to be met. We can only highly recommedn this app!

The App is really great, but the customer service is better ;). Thanks for the amazing support chica!

Thanks Mina

Super helpful customer service and very unique app! Both Mina and Brian were very fast to help resolve the issues we had!

I had a very pleasant experience using this app, the support offered by Anne and Brian was very helpful to make the necessary changes.

I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!

app works well and has great customer service

The app works really well and the support team is amazing! Doesn't matter what time it is, they reply very quickly. Thanks to Anne and Brian for all the help!!

All Purpose Creams

2024-01-22

United States

I thought I had left a 5 star review a year ago, but this is an outstanding app the customer service is bar none. The new update is even better than before and they (David) helped set my new store up seamlessly. Couldn't be happier with this and the results that the BOGO have had on my store's top and bottom line. Only wish I would have downloaded it sooner. :)

Update - The developer writes our our on all possible channels to revise the review. He is looking for the founder of the store. We feel harassed --------------------------------- We didn't like suport and also the app. It's not easy to use and it's old fashioned. We do not recommend!

It took a while to set up the first offer but once that was done, I was off and running. The customer support team were very helpful and quick in responding to my questions and the devs were great at fixing issues with the website and customising solutions were possible. It's 5 stars from me!

Pharmagel

2024-01-20

United States

Mina offers awesome support.

I have come across apps which has great functionalities but poor support. This one's different! The team have been exceptional in assisting our requests. From removing the brand mark to customising the slider. Anne and Brian went over and beyond assisting us with all our request. And the app! Just what I perfectly need. Straightforward and amazingly does the job and more!

The support team is great, always ready to help. Daniel helped me add offers to my website, he was great, The app is very easy to navigate and works with our store!

Mina and Chica were super helpful in solving all of my issues and were prompt with responses and fixes!

Really helpful app, easy to install and use and the support is above and beyond. Mina was very friendly and quick to help us to create new offers and update the app version. Highly recommend.

This app is 100% recommended, the app fills the gap and is just exactly what we wanted. Special thanks to Anne who was super helpful with the initial setup and the support.

Good experience so far! There were some unexpected conflicts between my theme and the app when first installing, but the support team was incredibly responsive and fixed everything straight away. Many thanks to Anne & Luis for their fast help and clear communication.

Great app, works well with other integrations and does anything you need for free gifting. Mina from the support team was very quick and kind to help me solve my issues while setting up the app and the offer. Highly recommended!

Love it - got a great Customer Support who helped me to set everything up - Great i love it.

The functions are very complete and fully meet my needs. Any problem will be solved perfectly by customer service

Fast, 24 hr customer service. No hassle app that accomplished gwp very easily. Great customer service team that answered questions quickly. Mina gets it done! Great product & team!

I love this app, ive tried others but always come back here. Easy to use and great customer service who always help immediately, especially Mina.

Great app! Mina's support of the app is very good, professional, and generous. Thank you BOGO team.

Very quick response from MINA and good customer service !!