Reviews for Bing Shopping

I have been asking for 3 days now to get some help and no reply from you. I need help with this or I will have to uninstall it. Is anyone there to help me set it up? I have most of the work done, but I need your help. Please???

VIP Extensions

2022-12-14

United States

Very supportive team. Pretty much i did not have to do anything to get this setup and running. Thank you. I recommend them very much.

Great support from Christopher, I really had no clue how to set up a campaign. You were very helpful and patient with me as well. Thanks

Had trouble getting app to work Christopher offered to help gave him our Microsoft number plus sent a invite but never bothered to help us. So deleting this app due to can't get it to work and no support you can trust.

Chris was such a great help, he made it so easy to setup, unlike google he was there to help every step of the way. Highly recommend

The feed was including sold out items, and I could not see how to exclude anything. Christopher has gone above and beyond to fix the issues. Due to the outstanding customer service I changed it to 4 stars and will continue my subscription to give it another month to work. I'll revise the rating to 5 stars if sales result from it.

Awesome customer service. Chris was super responsive and helpful in setting up the app. Can't wait to see how this helps my already high conversion rate from Bing!

The support from Christopher was great. He made sure our conversion tracking was set up correctly and helped in setting up effective campaigns too. Its a 10/10 from us.

It is an easy use app if you don't have too many products, But it's so tricky that you can't find a place to cancel your plans. This is too bad and makes me feel unsafe to use it. That's why I will uninstall it and maybe use other Apps.

I've uninstalled the app however it still charged the monthly fee. I requested a refund but yet to hear from you guys. Please revert to me asap. This is a pretty lousy app to use and the service is unimaginable.

Great support from Christopher who made sure our conversion tracking was set up correctly and helped in setting up effective campaigns too. Its a 10/10 from us.

Terrible customer service, it is nonexistent! Emailed several times and no one is home to help! We were excited to use this app and the install is not easy as well as time consuming. Once the app is set up, we ran a campaign and still no ads running. As of now it is a total waste of time (5 days of set up with no help from the developer). We are uninstalling the app due to zero customer Service. What a shame! If someone helped and the ads worked - would have no issues paying for the app.

This app (and more importantly the service provided by Christopher) is seriously some of the best I've seen from Shopify apps. Chris literally did everything for me to get our Microsoft ads up and running through this app. I downloaded it, emailed him, exchanged a few emails and boom. Next thing you know a lot of our products are on the front page of Bing. This service alone would normally cause north of $200.Highly recommend it.

Great app. An easy way to upload feeds to your microsoft shopping. Had some troubles initially but Christopher gave awesome customer support and fixed the disapproved feeds fast. Thanks team

Great app. New to Bing Ads and their customer service helped me set up everything. Would highly recommend the app!

The Bing Shopping app is very comprehensive. It includes great tutorials. Most importantly the customer service and product support are excellent

They definitely have Awesome support and service! I was given recommendations for my campaigns and assistance with setting everything up in which is not very hard to do. Excellent for brand awareness! Recommended!

Good app and user experience to help us reach more customers on the bing marketplaces. Would recommend to other e-commerce companies.

Getting the Bing Shopping app has proven to be an excellent decision. Very functional with speedy results. Helps invaluably make the most of the new Microsoft Ads system. Could not ask for better customer support--really above and beyond. Also, an excellent guide to starting a MS Ads campaign is included. Very clear and accessible instructions.

I was having trouble with my initial Bing Shopping campaigns and reached out to their support and the Founder took the time to help me, which was unexpected and very much appreciated. He helped get me back on track and set up better shopping campaigns in my Microsoft ads account and now I'm making a few sales. Highly recommend Bing Shopping, they have high quality videos to get started and care about your success if you get stuck. Most companies just send you to an article but they actually care and help you. Bing/Microsoft is also a great company with great support so you'll be in good hands with advertising on Bing. 10/10!

This app is super easy with the walk through tutorials. Very helpful. Love this app 100%!!!! I really needed this. So happy I got it!

very happy with the support form the team. Everything was clearly explained and they took time to set up the bidding strategy for us. Would recommend!

Fantastic customer service and great guidance on how to get the most out of Bing Shopping. Christopher and his team give you hands on assistance in a timely manner and go above and beyond to get you up and running and your ads optimized for success. I'm amazed at how helpful and energetic they are! Can't thank them enough in navigating Bing and Microsoft Ads as a newbie.

Better customer service than most apps I pay a lot more for. Christopher and the team are outstanding, knowledgeable, patient, and looking out for my best interest. Nothing but good things to say- absolutely worth trying it out. You've nothing to lose and so much to gain. A+++

installed this app and was told they would set it up for me. i expected to have a discussion as to what i wanted to promote, where and budget....no questions asked. I wasted $80 on adds to a market i could not even ship my products to. i pointed this out to and requested some of this money be refunded...no one took responsibility so i cancelled my account. will find another way of advertising on Bing. thanks for your response i have made contact on your website. Thank you Chris for reviewing my case and agreeing to refund. Much appreciated.