Reviews for BIG Digital Downloads Products

App has one of the best interfaces of all digital product apps and everything works smooth. Sadly I wasn't able to use the app because I need very specific functions, but Leo was even kind enough to help me out even though I'm not even going to use his app, and the response time was incredibly fast too. 11/10 would recommend to anyone

This app streamlined my digital hustle on Shopify. There's still room for improvement but Leo seems to be a founder that wants to make things perfect so if you're reading this review, you can download it and won't be disappointed

Customer Service answered to me within 30 seconds and I was sure he was a bot haha. Mad props to this game-changing app! Made my digital biz on Shopify pop off big time.

Exactly what I need and easy to use. Leo is friendly, professional, and prompt. I would recommend this app for any business that does digital downloads.

In my quest to optimize digital sales on Shopify, I have journeyed through countless apps. However, none have matched the efficiency and functionality of BIG digital download. Its user-friendly design, packed with features like auto-delivery and customizable links, is unparalleled. Leo, the founder, has set an incredible customer service standard. After navigating the Shopify app landscape, I can confidently recommend this app as the premier choice.

Beyond the functionality, there's Leo. His outstanding dedication to customer service ensures a smooth and reliable experience for all users. With Leo at the helm, the service is as exceptional as the app itself. I highly recommend BIG Digital Downloads for your digital sales needs.

I can't say enough good things about my experience with this app. It is very user friendly and easy to setup. Leo has been incredibly helpful with my help requests - always responding within minutes of me starting a chat on the chatbot. We had quite a complicated use case, and he's gone out of his way to help us come to a solution that works. They know the bounds of Shopify and are extremely knowledgeable in what they do. 100% recommend

they have great service, fast customer service and they are very friendly. I would highly recommend them

Die App ist sehr übersichtlich. Ich konnte innerhalb weniger Minuten mein erstes digitales Produkt erstellen und verknüpfen. Die Integration mit dem Checkout und Mail hat sofort geklappt. Die Anpassungen in Deutsch waren schnell erledigt. Der kostenlose Plan ist fair mit 3 Produkten etc. Damit kann man erstmal entspannt testen, ob Kunden kaufen. Das Beste ist der Support von Leo, dem Entwickler. Er hat mir bereits zweimal schnell geholfen. Das ist ein exzellenter Service.

Great experience! Leo is always on top of it and quick to help where needed. Well worth it! Perfect for my store.

Fantastic app, large storage, idiot proof uploads and custom emails to send to the purchases once completed. Well priced too. Thank you Lea for a streamlined process!

Application qui remplit bien sa fonction. Interface clair et efficace. Support français au top. N'étant pas très à l'aise avec les quelques lignes de code à copier/coller j'ai demandé de l'aide. C'est Léo le créateur lui-même qui m'a assisté. Mise en place très rapide. Après un test, le mail de réception apparaît comme sur les mock up de l'appli. De toutes les applis similaires que j'ai pu tester, c'est la seule qui me convient vraiment. Bref, je recommande à 100%.

Great app. Does what it needs to. Recommend to anyone who sells digital products and wants to incorporate downloads after payment.

Big Digital Downloads Products est simple d'utilisation en plus de très bien répondre à notre besoin ! Merci.

Hands down the best app if you have digital products of any sort. I've tried probably five different apps but none of them perform anywhere close to this good. It's an easy setup and great customization options. But most of all, Léo (the founder) gave me amazing help when I had questions. Absolute top tier customer service. Just a great app overall!

This app is great, especially for beginners and the DIY person like me. Anytime I need help Leo was there not even a minute later to help. Great for my long tutorial files. Just add it, give it a try and see how it goes. Thank you again for all your help.

So far very impressed with this app. I appreciate that you can add the digital listing straight from the product listing itself. I also love that you dont leave the shopify site to work on it. Overall very easy to use and their chat feature with the creator is very helpful!!

The chat feature links you directly to the creator which I thought wsa fantastic. When I had issues with functionality, he was able to fix it(it was my fault lol) and he is open to suggestions. Great app with great functionality. Much better than the other digital download options.

After trying about 10 digital downloads apps, this is the first app I've found that allows you to (1) sell digital downloads, (2) sell licenses with those downloads, and (3) actually allow the customer to re-download BOTH the product and the license after logging into their account. HUGE. And then, Léo was EXTREMELY helpful and immediately responsive when it came to the (very) small amount of copy-paste coding to get some extra features working. Fantastic on every count! Thank you Léo you're the best!

Just started using this app and had a issue / question and the customer service immidiately came back to me and helped me out within five minutes. Still need to see how the app works on the long run but for the moment I am more than happy with it !

Great app, very easy to set up, works perfectly so far, the support is also very helpful, I definetely reccomend

Amazing service, extremely professional and helpful. Very easy to set up and works perfectly. Would definitely recommend :)

Customer service is outstanding. Quick response time and very patient with my questions. I am excited to have an app that is easy to use!

The Big Digital Downloads app is a fantastic tool for selling digital products online. Although I initially encountered a small problem, the app's customer service representative, Leo, quickly resolved the issue within a few hours. The app boasts impressive features and functionalities, including the ability for customers to access their downloads through their customer accounts. Overall, this app provides an amazing user experience and excellent service, making it a must-have for anyone looking to sell digital products online.

Dear BIG Digital Downloads Team, I wanted to express my gratitude for your fantastic app, which has been extremely helpful in allowing me to provide digital products like license keys to my customers. The app was easy to install and configure, and I was able to use it immediately to automate the sales of my digital products. The user interface is intuitive and easy to navigate, and I appreciate the many features and customization options that the app provides. I was particularly impressed with the app's ability to generate license keys for my digital products and automatically send them to customers. This has greatly reduced my workload and saved me a lot of time. Additionally, thanks to the app's extensive reporting features, I was able to accurately track and analyze my sales and downloads. Overall, I am extremely satisfied with the app and would highly recommend it to any Shopify merchants looking to sell digital products. I will definitely continue to use the app and look forward to exploring any future updates and features. Thank you to the BIG Digital Downloads team for your outstanding work and support!