Reviews for Better Reports

It was a cold dark rainy night maybe 24-48 hours before our website go live that I realised that the out of the box reports from the Shopify basic plan wouldn't be useful for our operational needs. In a panic, I started searching on the Shopify app store for any alternatives. I came across a few but they were neither intuitive enough nor did they support self serve customised reports and scheduling. Until I found Better Reports that is! It came with a good collection of pre-built reports and very intuitive customisation features. It just works seamlessly with all my apps and I have never had any issues. The customer service is top-notch and I would personally call out Kritesh for his responsiveness and thoroughness in attending to my customisation requests. Highly recommended!

The single most important plugin for shopify, these reports are fantastic!The level of detail is fantastic! I highly recommend this plugin, if you are making sales and need to really look at what is selling and how! I love this app worth every penny what it can do with data is amazing

This is by far my top rated app in our Shopify store. Not only is it super easy to use right out of the box, the staff are extremely helpful when you occasionally can't figure something out or need extra help. A++

Works great. Helpful staff that customize and tailor reports to your liking. Much better then the useless stock shopify reports.

Very convenient.Can visually see sales data, customer data,etc.The customer service team is very efficient.and problems can be solved in time.

This reporting app works great, with stellar service! We have somewhat of a unique use case that required multiple changes and small report customizations, and Clement patiently worked with us through them all, making each requested change within 24 hours. He's gone above and beyond to make sure that we have the exact reports that we need. We looked at a different reporting app with a lower price point, but they were not nearly as flexible, responsive, and involved in suggesting solutions and predicting potential problems. Highly recommend Better Reports!

We were struggling with the decision to upgrade to a higher plan to get more reporting functionality, but couldn't find out if the reports that we would get at a higher tier of service from shopify would work for us, then the person on the phone from shopify recommended I try out Better Reports. A few minutes after it was installed, it felt like all of our reporting problems were finally solved. Months later and we can still say the same thing. We are so happy with this product and can't wait to see what new features are coming.

Very good app. Customer service really kind. They created on demand statistics very fast. I recommand.

Ultra Football

2019-09-10

Australia

Top app. It let's us do so many different things and used across multiple departments in the business. The support team are also great and always eager to provide solutions. Definitely recommend.

LABFRESH

2019-09-10

Netherlands

Great tool to get relevant data from Shopify (e.g. new vs returning customers) and integrate it in other platforms (e.g. Datastudio) through daily scheduled reports.

I wish I would've found this sooner. So helpful in knowing exactly where our inventor is. I cannot imagine a better tracking app! I'm literally grateful I found it.

We love Better Reports. It is very useful for a multiple of tasks for our business and we highly recommend Better reports if you need deeper insights into your business. Clement is extremely helpful to set up any custom reports you may need and is super fast with responses. Highly recommend this app!

BETTER REPORTS INDEED. This app is 100x better than Xporter and 25x better than the native shopify reports. I use this daily about 20 different times for anything I need to know. It allows you to pivot however you want, look across multiple data tables which is AMAZING. and it's FAST -- it generates right in front of you and you don't have to wait forever and a day for it to render. Our whole company is now using it. Also, if you need any custom fields or have questions how to display information, support has been SUPER helpful and pretty quick to respond. This is my new favorite app. I don't know what I would do without it!! Get this app!!!!!

Clement and his team are amazing! They are very responsive and will do their best to produce whatever reports your company needs. I totally recommend this company and app. They are outstanding! 5 stars! -Terrance

Amazing. It would take me a lot more time and money to replicate what Better Reports has done for me out of the box. Plus their complimentary custom reports are OUTSTANDING.

Better Reports is outstanding and detail reports. Plus, if you a technical question about a report they response back fast with a solution. If you really want to understand your business this a must-have tool. www.gripsexpress.com

So far so good, tough to find the data already in Shopify from Shopify so this app bridges the gap well.

Not only is this app brilliant in helping you better understand the runnings of your business. They have an amazing customer service with Clement making a custom report for us within one day, to help with our bookeeping! Highly recommended.

Calgary Saddlery

2019-07-13

Canada

Clement is lightening fast at responding to your emails and pulled exactly the report I was hoping for.

We use this app to enable us to file timely and accurate tax reports in the European Union. That being said, the app will help you run any type of report you need—all for a very reasonable monthly subscription price. Most amazing is the customer support. They are extraordinarily responsive and willing to provide customized support in certain circumstances, which is unheard of these days. Very impressive. We couldn’t be more satisfied and highly recommend this app—without reservations.

It was exactly what we needed to manage how many times a coupon code was used on orders, thank you! It's also great that you can automatically get scheduled reports sent to your email.

Great app for reports, especially tax time! Even more helpful staff!! I had a great experience. thank you.

Very useful BUT. When I set two days it starts to behave in a weird way and put - 1 next to product quantity for items. Plus it's expensive

This app helped us get around a lot of really challenging reporting issues in Shopify. We use Edit Order and this app helps filter out cancellation and adjustment orders relatively easily. Clement is super responsive and helpful for set up and making any custom reports! The only downside is the hefty price tag for users with the advanced plan. It's definitely an incredible app but you pay for it.

This app has already become crucial to my business process. So excited for the capabilities that Better Reports has extended. Many thanks to Clement for his quick response time and the custom data fields he's been eager to create for my specific needs. <3