Reviews for Because: CRO + Personalization

Swig Life

2024-02-08

United States

We've been using Because for about 4 months now. The interface for creating campaigns is really simple to use, the A/B testing and stats that you can see with campaigns makes it easy to see what's working and what isn't, and the Because team has been so helpful with any questions we've had along the way. Really happy with the experience!

Have been using Because for 3 months and loving it! As a DTC brand, there are always so many things we're curious to test on our site and this app has been able to do just that for us without long development hours. We've learned so much and are seeing significant improvement to our metrics. Ashland + team are incredibly communicative and are always happy to help! They're open to feedback and look after their customers with great care which is always appreciated. Excited to keep using Because!

it is easy to use. plus, they have good customer service if you have any issues.

The app is good, and the support is very helpful. However, for some reason you can add only a text banner. There is no option to add a picture of my choice instead or together with the text, which does not make sense. I asked support about implementing graphic banners and they initially said that they were working on it, but a few days ago another person from support said that this feature is not on the horizon. Overall, good app. Stable good performance. I still hope graphic banners will be added as an option and I'll be happy to update this review to 5 star. UPDATE TO YOUR PREVIOUS REPLY: I really want to have the option to add a picture instead of simple text. Updating the icon is not enough. I need an option to add images. It gives more flexibility and works better from an advertising perspective if a customer sees a picture with text instead of just text.

Club Ride Apparel

2023-08-09

United States

This app is AMAZING! It instantly increased conversion throughout the site. The team is always looking to innovate new ways with integrations and placements on all pages of the site. If you are looking to up your conversion this is a great app to do so. The support team is incredibly helpful and responsive as well.

App support is not present during working hours. It's buggy, we are using pagefly the app doesn't integrate with pagefly at all, a main app used by so many on shopify.

The Because app is a great easy to use asset to my online store. Great work ladies. Melissa - I Am Aromatics

Tolle App, die sich vielfältig einsetzen lässt. Zudem sehr guter und schneller Kundenservice! Kann ich gerne empfehlen!

This banner app is useful to us in order to communicate to our customers. Great customer support! Easy set-up, not complicated, adds value for us and for our customers. We love the customer support. It's great to be able to change pertinent information in such an easy way on the product page. Definitely helps conversions.

Jalal helped me with the "Powered by because" tag and his response was very quick. Thanks once again

Great Support I love the App because its the only one with great text fonts and the support has a very fast response rate.

This app has all the features I am looking for. Also, their support is super helpful. Jalal, answered my question and helped me fix my issue. Good job man. I highly recommend this app!

Helped me put up Vendor specific information on the product page. Loads of ohter possibilities as well. Support is very reactive, friendly and good at their job. 10/10 would recommend.

Great options & good customer service. Will increase conversation because of the banners. Ideal for promoting discounts code under the add the cart button.

Only been using for a few days and then got confused as I couldn't make the banners work with a new icon. Contacted support and they gave me detailed screenshots to help. Very impressed with the speed of their help. Banners look really impressive on the website....just now hoping that they get some results.

I'm using this app and I love it! It works perfectly and has a lot of useful templates. Also I didn't know how to resolve some issue on the store, I reached out to the support and they got back to me very quickly and help me with it and went above and beyond to resolve my issue. I recommend

Me ha parecido una muy buena aplicación y sobre todo con una rápida y eficaz asistencia técnica. La recomiendo sin duda.

Great app, works as intended, recently had a new update, works much smoother now. Best regards Team Y-NOT

We loved it! Could use more ready-to-use graphics. Helped us with sales banners. Jacques Hermes Team

Impresionante la aplicación y gran servicio muy contento con el soporte tecnico un problema y solucionado en 2 minutos gracias por todo y un fuerte saludo.

This app has been a game changer for me! I love it! Super easy to use and illuminates your product pages with your current offers so they are really seen....and look beautiful too!

I am using Because to show different Banners in the Products, for example Shipping Info, Quantity Discounts, Topsellerinfo, but also if this Product is eco-friendly or to talk about our mission. My favorite part about the Because app is that it works without a code and that it is so quick and easy to involve banners into the store. I would recommend Because also because of the perfect customer service! The team is so nice and helps with every question as soon as possible. We are excited to see what other new features the app will release. UPDATE: Just wanted to give a big shoutout to the App-Support! They helped me for like 2 hours, to figure things out exactly as i wanted them without any hesitation! Just amazing!

A powerful solution. A number of things about this app have helped us achieve our goals of offering a personalized experience for our website. It has completely changed the game for us because we get to create custom attractive messages at the cart area - it's so so powerful for us to drive more conversions! Customized and personalized experiences for our business is key and Because absolutely delivers on this. There is no other app like this. Customer service has been fantastic and always there willing and able to help. Aidan

My review was a 5 star, but I have decided to made it 1 star. They did try to fix the issue for me but eventually it wasn't fixed, and to be honest the customer service I was spoking to seem nonchalant about the issue so I decided not to ask further even when he said the issue was fixed, but on my end when I viewed, it wasn't. I decided to forget about it, delete the app and move on. HOWEVER, they then started to email me a few times as to why I deleted the app kind of emails... I finally responded after maybe 2 or 3 emails that because it didn't worked out. They simply replied "Issue was fixed". WELL? THAT IS WHAT YOU SEE, NOT WHAT I SEE ON MY SCREEN!!! I continued to replied nicely like "yeah maybe initially but next day the issue came back." They simply replied "our apologies, we believed we fix it". OK????? YOU THINK YOU DID BUT THE FACT IS IT'S NOT FIX. STOP EMAILING IF YOU'RE NOT SINCERE. I TOLD YOU IT WASNT AND IF YOU WERE SINCERE OR REALLY CARED, YOU WOULD LOOK INTO THE ISSUE. NOT JUST "our apologies, we believed we fix it". Initially I didn't even want to leave a bad review but this particular person who responses to me is damn annoying. We don't need more stress from stupid responses.

I used this app to promote a sale by a banner on a product. Have no experience with it but the supporting team answered to all my questions in a minute and helped me by setting it up. Very helpful and easy to use.