Reviews for BayEngage Email Marketing, SMS

The best part about using BayEngage is the incredible support that we've received from Pon, Bala, KJ and the rest of the team. I feel as though they are deeply invested in the success of our business and respond to our questions/concerns extremely quickly and with great care.

It's a pretty slick looking setup and the features are nice, but I kept running into glitches and nobody responded to my requests for help. Javascript problems, test emails failing to show up, and no help from Bayengage except for a bot. Not sure what happened, but not a good experience at all in the end. I uninstalled it and went with Constant Contact.

La Fiorentina

2023-05-04

United States

We have recently made the switch to TargetBay, the support team has been very responsive, staying on top of any issues that arise. A++

Initially i was having trouble with the support. But now everything is perfect. The support team is really helpful and makes everything clear. I recommend it.

Everything Truck Parts

2023-04-16

United States

We recently switched from Klaviyo to BayEngage. The entire staff at BayEngage made this a seamless transition. I wish I had made the move sooner! We are still early on in our relationship working together, but so far I am very satisfied and looking forward to good things ahead.

Ron is very helpful and always there when we need him! Excellent account services! Love the templates with the application.

Ron helped us better understand some of the features of BayEngage and gave great tips for our account!

We receive a lot of help from the Targetbay team to get high quality emails from our business to our customers. A perfect, personalized touch to get the strongest results using templates and communicating how it all works. Helen is incredibly helpful and produces content better than I could do on my own. Her service is top of the line.

I have been using this app since the Fall of 2021. In addition to the features, which are great, I especially value the excellent customer support which is always, timely, accurate and courteous.

Salacia Salts

2023-03-06

United States

The personalized service and organization are unbelievable. I have a one on one account rep who helps with ideas - or even greats ideas that are on brand to ensure I'm using their service and getting the most out of it. She's prompt, sends reminders, is accurate 99% of the time and a time saver. The company is nice and personalable and easy to work with too. Fair pricing and more affordable than the other solutions I was piecing together with other services and in house staff - and this gets done on time! That was tough to do before. Email marketing always took a back seat for our small business and it shouldn't. The numbers show it's worth investing in this service - and their reporting is clear. RECOMMENDED!

Thank you for taking the time to go over each step with our team. Walking us through was very helpful and definitely will make for a seamless transition. Your customer service prompt responsiveness to our teams questions or concerns, make for a positive outlook on our working relationship

Ashland Fly Shop

2023-02-16

United States

Senthil and everyone at Bay Engage / Target Bay are wizards and so very helpful! I really enjoy using this app for my business . The tool are very easy and really helps keep my data organized. Of course the shopify integration is seamless. Thank you!

I've been a customer for a couple of years now and Helen has been very helpful with my email campaign management. I'm seeing good results with my marketing campaigns and the system is easy to use.

We are a small business getting started with SMS and Email marketing and BayEngage, specifically Senthil, have been patient, knowledgeable and so helpful in getting us up and running. He is extremely responsive which is a huge plus. Customer service is exceptional. We highly recommend their service.

Oh my OMG ron Rohith KS is incredibly helpful - - - so patient, and ver good at explaining the inner workings of the world-wide web, all its pluses and negatives, highs and lows, ins and outs. Our company has come to rely on ron Rohith KS for both technical, spiritual and moral support. Thank you, ron Rohith KS!!!!!!!!

We are a small business store that uses this platform for our website popups and automations, reviews, email campaigns, and Adroll. We are seeing an increase in subscribers and engagement in email campaigns. The team is very helpful and responsive to all of our questions and concerns.

The BayEngage team has been a joy to work with. I have never received the amount of support and attention from any other company. Their support is truly the best I have ever experienced before. Instead of trying to shut you down for having 3 spam complaints, they actually work with you to fix the issue. I've worked with over a dozen ESPs and none have helped me like they do. The features and deliverability and pricing is second to none above all other platforms. I highly recommend you give them a try. you will NOT be disappointed!

Xhale City

2022-10-31

United States

BayEngage and BayReviews have immediately increased our potential to reach out to our customer base in fun and exciting ways! We have seen a good amount of growth since adding TargetBay apps to our site, and I would highly recommend them to anyone with a substantial customer base!

Massive Audio

2022-10-21

United States

We use BayEngage for our email campaigns, pop ups, automation and SMS and really enjoy how easy it is to navigate and perform all the tasks needed for a mid-sized business at a great value!

BayEngage is fantastic! Effective and easy to use marketing tool with solid support from their team. I highly recommend for any business owner looking to elevate their digital marketing effort.

Harry Taylor Golf

2022-08-25

United States

BayEngage has been great to work with so far. They are very concerned with our success, highly responsive, and willing to meet our individual needs. The interface to the customer (us) is excellent, easy to understand and very logical. I've been particularly impressed with their onboarding process and speed at which they have gotten us up and running. I would highly recommend BayEngage!

Great App. We onboarded several months ago and the support team is excellent. They are continually adding new features for SMS and EMAIL campaigns PLUS the owner of the company called me personally and asked "my thoughts" on anything they could do to improve. I was pleasantly surprised. :)

The BayEngage application and staff have both greatly improved our e-mail marketing program. The templates are eye-catching, professional, and highly customizable. BayEngage allows us upload and segment our customer databases, whether they come from Shopify or elsewhere. This allows us to have a single place to update our subscriber list and create tailored e-mail campaigns for certain groups of customers. The BayEngage staff has always been helpful in keeping our e-mail program as efficient as possible. They are US-based, easy to reach, and have been responsive to any requests we have submitted. There are many other BayEngage tools we hope to explore in the future, and would like to thank Pon, Danielle & the BayEngage staff for the success we have had with their program!

Backyard Hibachi

2022-06-10

United States

We couldn't be happier working with BayEngage. It's rare you get such great customer service and phone and email support so you know your maximizing this app and service, thanks Danielle!

I have used Klaviyo and Mailchimp in the past, but switched to TargetBay and have never been happier. Very easy to use and integrate with my Shopify store and the customer service has been second to none.