Reviews for B2B Wholesale Hub

The app can be difficult to install/integrate for some people but when I encountered issues, I reached out to customer service and they were of immense help! Not only did they help integrate the application with shopify, Rob (customer service), also helped make customizations and guided me through the entire process with patience and a supportive attitude. Thank you so much, Rob! Thanks for this review!! The app can take a bit of time to integrate depending on the setup of the store, but our team is always able to help :) Glad to hear Rob was about to get you sorted out! - Emily, Head of Support

Great app, and outstanding service. Rob helped us, and in a couple minutes it was running smoothly on our theme update. I'm glad to hear Rob provided such outstanding service! Great to know it was so seamless :) - Emily, Head of Support

We have the app for many years and it works great! Support is very responsive and provided timely help. Thank you for using our app year after year! Your kind words really mean a lot! - Emily, Head of Support

Thank you for this review! - Emily, Head of Support

I'll definitely recommend this app to my friends. Thanks to the developers for their support and help! Thank you so much for this review! - Emily, Head of Support

Can't say enough good things about this app and the developers. Anytime we've run into an issue, we get a response right away. We have a massive amount of custom pricing for thousands of products and this app handles it seamlessly. *If you have a store with many products, the initial sync time is pretty long (as they are subject to Shopify's API times) but once that initial sync is done everything is incredibly fast. Thank you so much for solving all our complicated discount issues in one app! :) Aw I'm so pleased to read this, thank you for taking the time to leave such an honest review of your experience! I'm glad my team was able to get you sorted out. Wishing you all the best! - Emily, Head of Support

This app has made selling wholesale super easy! Plus, if you run into a snag, their customer service is super quick and helpful! Thank you so much, Grace! - Emily, Head of Support

あえて日本語で書きます。 顧客別の価格自体の変更も、割引率も設定可能です。のみならず顧客別の商品表示変更も可能で、注文用のフォームもあり、掛け売りもできます。大変すばらしいアプリです。 B2Bサイトを作りたいがパスワード保護はしたくない、商品価格は変えたい、そんな方に強くお勧めします。 I’m intentionally writing this review in Japanese. With this app, you can set different prices for each customer and also configure discount rates. Additionally, it allows for product display customization by customer, includes order forms, and even enables net terms billing. It’s an excellent app. If you’re looking to create a B2B site without password protection but want to adjust product pricing, I highly recommend this app. Thank you so much for this review!! I'm so glad your experience has been positive so far. Thanks for sharing! - Emily, Head of Support

Great app, does what you want it to do, and the support team were very helpful. I really appreciate you leaving us this review, and for using the app! - Emily, Head of Support

Great App and great support. Thank you Kay Thank you so much! - Emily, Head of Support

B2B Wholesale Hub has been an incredible asset to our Shopify store, allowing us to seamlessly manage both wholesale and retail customers from one platform. Setting up custom pricing for different customer groups is straightforward, and the app offers tons of flexibility with features like net payment terms, volume discounts, and quick order forms, which are essential for our business. What really impressed us is the customer support team—they’re knowledgeable, responsive, and truly committed to helping us succeed with the app. Highly recommend this app for any B2B business looking to streamline wholesale operations on Shopify! Wow thank you so much for this glowing review!! I appreciate you taking the time to write such kind words about our app and my team. It really means a lot. - Emily, Head of Support

I contacted technical support today for the software set up. Rob helped me and he made the whole set up really easy. Great technical support! Yay so glad to hear Rob got you all sorted out!! :) Thanks for the kind words about my team! - Emily, Head of Support

This app is great - we've tried several B2B apps previouslybut this is the one! Kay was awesome - so patient with all our ongoing questions. Highly recommended. Thank you for this review!! Will pass this great feedback along to Kay as well :) - Emily, Head of Support

Very helpful customer service team. They fixed my issue within minutes. Highly recommend this app for anyone wanting everything on one website, but different price tiers for Wholesale customers. Thank you for leaving this review!! I'm glad we got everything sorted out together :) Cheers! - Emily, Head of Support

Works as advertised and great customer service. Thank you so much for this review, I really appreciate it! - Emily, Head of Support

Thank you for the 5 stars!! - Emily, Head of Support

There were a few issues, but they were all resolved after contacting customer service. Great service, so professional. Thank you for this review!! I am glad to hear everything was resolved swiftly :) - Emily, Head of Support

Gran aplicación para la gestión de precios especiales por tipo de cliente! Quiero resaltar la atención de Rob mediante el chat de soporte, realmente nos ayudó a resolver todo lo que necesitábamos! Gracias Rob! Gracias! - Emily, Head of Support

Thank you!! - Emily, Head of Support

The development team's sincere and transparent approach towards users is remarkable. Not only do they provide quick and accurate responses and support, but there's also a sense of reassurance that they are truly by our side. In particular, Kay from Orbit continues to bring significant benefits to us. This app is so simple that its structure can be understood intuitively. As a result, it's easy to communicate questions and customization requirements, saving us from wasting time. This is amazing, thank you so much for the kind words! - Emily, Head of Support

This app works really well for offering wholesale customers their own pricing levels, and also offers a few extra features to help with wholesale customers, such as Account Customer processing, minimum order amounts, shipping customisation, and a quick order form. Can't fault the support. They have quickly helped us solve a few minor issues. Thank you so much for this review! - Emily, Head of Support

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent... I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support

I had a small issue with the app and their help team (in particular Rob) was excellent in researching the issue and finding the solution. He went above and beyond to make sure it was corrected. Couldn't be happier. So happy to hear this, thank you for sharing!! Such a glowing review :) I'll be sure to pass this along to Rob as well! - Emily, Head of Support

I am only new to this app however so far the support team have been outstanding in getting me up and running Thanks guys I really appreciate the help :D I'm so glad to hear this!! We're here for you if you need more assistance :) - Emily, Head of Support

We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.