Reviews for Avada SEO Speed Image Optimize

the support. Firstly, I want to thank Emily for her gracious availability. good experience with support.

ótimo

Great app and great costumer service. Esther helped me a lot with optimizing my store. Thanks for the help!

Great team. I have some problems but Emily was there always to help me. Thank you so much

While this is a good app, they're very terrible with billing. I was double charged last month, and then charged again this month. I spoke numerous times to customer service with them and even had Shopify customer service intervene after they investigated and saw the double charge, and they've yet to respond or return my payment. They reached out instantly however when it didn't have to do with billing. Shady billing habits and being ignored will always lose my business no matter how good your services are. I'm cancelling my monthly payment of $29.00 per month today, and I will be deleting this app.

Aplicativo top , shpw de bola! Estou adorando e o suporte muito bom! Obrigado Abby <3

The customer service staff (hana) is very attentive and professional.

Sunny give me excellent support

Ótimo atendimento e recepção

This app has been great to help my SEO game. It is very easy to use and also is great to help speed up your store. Plus, the customer support is excellent ! Today I worked with Abby to fix all of the critical SEO issues that the app found on my site and she was very patient and worked with me step by step.

Optimizing now! Great help provided by Emily. Thanks so much!

Very good service, solved my problem. I am very grateful to the attendant Wendy for her attention.

Great app, very effective and it also has a great support team (I want to thank specially Wendy for helping me and speeding my store for FREE). I'm considering paying for a plan because now I know it is worthy.

The service was great

cashymart

2023-09-26

United States

I regretfully installed the Avada SEO Shopify app with the hope of boosting my store's performance. However, my experience with this app has been nothing short of frustrating and disappointing.Before installing the Avada app, my store had a commendable speed score of 75. However, the moment I added this app to my website, I noticed a significant drop in speed, which was truly disheartening. My store's speed plummeted to 60, rendering it slower than ever before.I reached out to the Avada support team immediately, and they assured me that my issue would be resolved within 48 hours. Unfortunately, those 48 hours came and went, and my problem remained unsolved. My store's speed did not improve, and I felt like I was stuck in limbo.To make matters worse, when I contacted the support team again after the initial 48-hour period, they told me it would take an additional three days to resolve the issue. This was incredibly frustrating, as my business was suffering due to the slowdown in website performance caused by this app.Ultimately, I decided to uninstall the Avada SEO app, as it not only failed to deliver on its promises but also caused harm to my store's speed and user experience. I am genuinely surprised that this app has received high ratings, as my experience with it was far from positive.In conclusion, I strongly advise against using the Avada SEO app. It proved to be a waste of time and had a detrimental impact on my store's performance. I hope others can learn from my experience and avoid the frustrations that I had to endure.

best app in shopify

Sunny was a great amount of help during our process of using Avada on our website. Very professional and extremely quick to respond.

Esther helped me and significantly improved the speed of my store. I need to improve even more, but the optimization has already been guaranteed. Excelent reception.

ótimo app para aumentar a velocidade da loja, inclusive tem um suporte maravilhoso que ajuda com isso, grato pelo atendimento da Esther

emilly was very helpful responsive communicative and with good skills in a matter of fact she is very social and i recommend her services to be honest i would like only chating with emily

Great customer service, I had Esther as my agent and she was just very accomodating. She explained thoroughly the difference between mobile and website speed scores as well as helped me optimize my site.

I was needing some help in a problem and i ask some help to the supp. And hana was the one o help me . She was kind attentive and quick to help me. I was very well taken care of, thank you.

Muy buena la aplicacion tuve un atendimiento excelente de Hana!

yes my experience with Avada was good and i mate with Hana she was very helpful for me and she is doing her job perfectly.

Very knowledgeable of the issues I have and they were corrected.... Good support from Emily!!!