Erverte Paris
2024-12-13
We had an amazing experience with Avada! The installation process was seamless, thanks to Tatiana, who guided us every step of the way. She was incredibly knowledgeable, patient, and always quick to respond to our questions. Her professionalism and expertise made the whole process smooth and stress-free. Highly recommend Avada, and a special thanks to Tatiana for her exceptional support!
Mastery Clothing
Lanaioli Cashmere
TraumaPet France
DrinkFashion
aquaristic.net
My Future Selfie
MIRVAY
La Bonne @ffaire
MonroeTrendzz
angelsmile
MYLEDROOM
Quosy
Bask & Fetch
2024-12-13
Thank you to Tiana for answering me so quickly and accurately! Great customer service!
2024-12-10
schnelle antworten und hilfsbereites personal. mir wurde von Mia weitergeholfen
2024-12-10
Il servizio di assistenza è molto efficiente, Ricky mi ha risolto subito il problema. I servizi dell'app li utilizzo da poco e sembrano funzionare bene, per quello che serve al mio negozio
2024-12-10
Tiana was wonderful in helping me through the issues I was having with setting up the banner and making sure everything was correct. She walked me through the steps needed and made sure I understood what was happening. I would highly suggest their customer service alone, the app itself is wonderful but the customer service is a step above.
2024-12-09
Je tiens à remercier Penelope pour son aide précieuse. Le support est toujours réactif et l'application est très facile à prendre en main. Un service au top !
2024-12-08
Super Cookie Banner, klasse Support, thank´s to Kevin to help with the integration!
2024-12-07
Kevin and Maison helped me very kind to set up all correctly.
2024-12-06
Although I haven't had the app for long, the customer service I have received in just the first 30 minutes of downloading has been phenomenal. It can be really hard to find genuinely helpful, good quality and confident 1-1 help in the e-commerce business, and Ricky from Avada has given me so much confidence in my cookie banner. He is so attentive to your individual needs and reassures you with anything you may be unsure of. I couldn't recommend it more!
2024-12-06
The service is unbeatably good and the staff (especially Judy and Toby) are extremely friendly and sympathetic!
2024-12-05
Très bien
2024-12-05
We downloaded this app yesterday and needed a couple things tweaked. Kevin and William were on it within 15 minutes and I am more than impressed. Highly recommend!
2024-12-04
Einfach Spitze ! Super Support, mit direkter Anpassung meiner Wünsche. Danke an Kevin und Raymond! Selten so etwas erlebt! Absolut empfehlenswert.
2024-12-01
I just installed Avada RGPD/GDPR Cookie Consent with great ease, it is so easy to use that I was able to do the configuration myself. The support service, especially Mia, assisted me with effective compliance and my store. Everything went wonderfully and I am happy not only for that, but also for Mia's welcome, friendliness and courtesy. Well done team!
2024-12-01
Mia provided exceptional support in resolving issues I encountered within the Integration section of the Cookie Consent App. Mia's clear explanations and patience made the troubleshooting process smooth and stress-free.
2024-12-01
just setup Avada with the help of Ricky! The service experience was really good - I feel now ready to be compliant with the laws. The setup itself was super convenient with the provided check list and I think this banner is more of an eye candy than others. Thanks again!
2024-11-29
Tiana = perfect
2024-11-28
Seems good. Pamela very helpful
2024-11-27
Wonderful staff, always helpful
2024-11-25
A great app Great support. Fast response time, friendly, competent and also responded to individual requests. These were even implemented directly. Really great Many thanks
2024-11-25
Really good and fast service with Tiana
2024-11-24
Support helps quickly and well, answers all questions quickly. Unfortunately, it is necessary to go to the “Pro” plan as a minimum, otherwise you will not be compliant. I think that's a pity, you don't need all the features that are not mandatory, but there are two that are hidden in the Pro plan.
2024-11-23
We needed help with the final integration & set up and Lydia did a great job answering our questions and testing it for us.
2024-11-22
Penelope and technician Andrew helped me very quickly an nicely! she even tried to help me with something else! i really appreciate it, small things makes big differences!
2024-11-22
I purchased the Pro version as I needed this for GDPR reasons. After going through the set-up wizard, I was amazed at how easy and accessible it all was, it felt as easy as ticking check boxes to start. I was a bit confused on the GCMv2 setup, however Tiana was able to check my store and check that I had setup all of the backend configuration properly in my code. She also took screenshots from her test showing screenshot in denied state before accepting cookies, and the second screenshot displaying accepted state after accepting cookies. Tiana was great help! Thank you again <3