Reviews for Autoketing Product Reviews

Good

This App can be flexibly configured according to your needs. If you encounter a problem, the customer service staff are also very patient and will help solve the problem immediately.

Initially thought the free version of the app was decent and was even inclined to leave a good review based on my limited experience. However, once I did so, the app's true colors began to show. Instead of appreciating my positive feedback, they took it as an opportunity to pressure me into upgrading to the paid version.

Cheap tactics,Writing a positive review based on my initial encounters with it. But that's when things took an unexpected turn. Instead of valuing my positive feedback, the app developers exploited it as an opening to aggressively promote the paid version.

It's a great app. The support team is very responsive to solve any issues. Overall very happy with the app.

Plus aucun email n'est envoyé depuis le mois de mai, ils n'interviennent jamais ne suivent pas leurs tickets mais n'oublient pas de facturer je déconseille cette app

Recently discovered that all my settings for email campaigns reverted back to default... so emails were going out to my customers WITHOUT my logo in the header, the way I set it up. I don't even know how many went out like that or how it got set back to default, as I haven't made any changes in months. Additionally, despite setting the "review request" email to go out 72 HOURS after someone places an order, the emails keep going out 30 minutes later, before orders have even shipped. This upsets my customers! I'm not happy with this app. It's easy to set up but it doesn't function properly. I wish I hadn't subscribed for the paid version, it hasn't been worth it.

Lifting the Dream

2023-03-27

United States

Horrible. I was on the free plan, they stopped offering it so they want to charge $7.99 for a REVIEW APP. That's too much. I reached out and they said they would honor the free app for me because I had been a customer for so long and now they're going back on their word and removing it, so I'm done and getting another app that doesn't charge you to get reviews.

The app is easy to install and looks good. However I find it very strange that the only option is to ask the customer for a review just minutes after the buy. The obvious and a good standard is to be able to ask for a review 10-14 days after the buy so that the customer has been able to actually try the product before we ask for their feedback. Also the customer service is not available in daytime in European countries so you do not always feel that they get back to you.

I woke up to this app not working anymore unless I select a paid plan. I think a prior notice would have been useful and fair to offer users, as it is not fair to block my access to reach the data that my customers shared with my business so far. I would have upgraded without issue if they would have been more transparent and fair about the need to updgrade the app, but now for sure I will install another app. Terrible customer experience and zero proffesionalism

A fantastic product does exactly what I wanted it to do. Collects reviews and automates the process Customer support is great too.

UZUN ZAMANDAN BERİ UYGULAMAYI KULLANIYORUM,SIKINTIYA DÜŞTÜĞÜM HER AN DESTEK EKİBİ SORUNUMU ANINDA ÇÖZÜYOR,BU İYİ PLANLANMIŞ BİR UYGULAMA,TÜM EKİBE TEŞEKKÜR EDİYORUM.

Buena app, perfecta para las reseñas de los productos. Ofrece muchos servicios y configuraciones posibles. Muy intuitiva

Love this app and I've been using it for quite some time now. However, today a customer asked why didn't I have reviews posted on our products. Then I noticed it was all gone and the app would not let me in. Please can you help us!!!

This app is good. We use it to enrich our customers' buying experience. Store customers have told us that it is easy to use. I recommend it to anyone who is considering implementing it.

BASTANTE UTIL E INTUITIVA, ME GUSTA MUCHO SU FUNCIONALIDAD VALE LA PENA INSTALARLA DE MOMENTO ME A FUNCIONADO MUY BIEN

Really awesome app!! Very happy with it. I highly recommend Autoketing. Give it a try! You will not be disappointed. Awesome customer service too!!

I have been using this app for a while and it's pretty simple to use. Customer Support normally responds within the same day or next day.

great app i like it its easy for beginners thanks great app i like it its easy for beginners thanks

The application is Great , attractive and practical, and the help service in it is wonderful and has many options, but it needs more development in editing comments

I used this app to help legitimize my store and gain customers trust and it hasn't disappointed! This is a great app w/ awesome features and customize options. Definitely recommend!

I use this app to help me with my shop. The app is really helpful and has helped me a lot in running my business. Would definitely recommend.

This apps helps lot in sales and increasing customer confident in purchasing. With the well and nice outlook review section, It attracts customer to drop and view the review compare to other simple outlook apps. It can customise the colour and placement to match our needs and our theme. Love it , definitely will continue using this !! Highly Recommended. Best

Very easy to use, effective app which lets your costumers leave reviews on your website. It’s easy to set up and the app has a lot of great templates ready to use. Definitely recommend.

Loved it so far. Beautiful design. And the best part is their support. We had issues while migrating from a different app. And they helped us within a few hours.