Reviews for Auto DS: US Dropshipping & POD
DST GS
2023-01-18
United States
They answered all the questions I was very satisfied with the attention so far I will recomended . so far so good.
PremiumLightLamps
2023-01-17
Latvia
Good and very helpful supporter . thank you ! I was having issues with my buy account, but was helped out by Dorina
Bella Wood Art
2023-01-17
United States
Dont know where to start, has a lot of patients working with me and my company. All communication was very respectful even when I didn't know what I was doing. All emails were done very quickly. brand new at this I usually make my own products so hope to learn more about drop shipping and do a lot of business with Auto. Thank all the staff for all your help. Sincerely Joey from BELLA WOOD ART.
BreezeBox Mini
2023-01-16
Poland
It is common practice for Auto DS to charge for a whole year after 14 day trial without any reminders. These opinions are repeated here in the reviews so I'm gonna paste below description of a same problem as mine. To add, replies that I received by support look like a bot, that doesn't understand the problem, and tries to pull on monthly subsciption, despite me wanting to cancel it all, and receive refund. Honestly, all that time that the app is supposted to save is wasted on write back and forth with support. Completly unthinkable for DS business "BILLED ME FOR A YEAR AFTER 2 WEEK FREE TRIAL / NO REMINDERS TO CANCEL OR ALTERNATIVE OFFERS PROVIDED. To all new users of this program, do not sign up for a 2 week free trial unless you wish to be charged a yearly fee of $368 US dollars after the trial is over plus GST. I had just signed up to a Shopify account and was referred to Auto DS by a successful influencer. I did not receive any email reminders at all to cancel or to provide alternative offers. Immediately after the 2 week period I got an email from Shopify stating there was a charge of $405 US dollars to my account and if I didn't pay, my account with Shopify would be eventually be locked. I have lodged a ticket and after emailing numerous people they have not answered my inquiry of whether I can be re-invoiced for the month (of which I am happy to pay) but have focused on changing the plan to a monthly deal and asking me to pay for the full year to claim a refund." Opinion by Flamatech - same thing happened to me
GrizzlyOden
2023-01-16
Canada
I really did not know it would be so expensive. Imagine them charging me 388 bucks when I haven’t sold anything. Like?? Be for real, it doesn’t make sense
3PuttHeaven
2023-01-16
United States
Very good customer service! I was having issues with my buy account, but was helped out by Jay Ann who remoted into my laptop and solved the issue quickly.
FITLYEX
2023-01-16
United Kingdom
Excellent Customer Service when needed. 10/10 recommend. I had an issue with something on the app and the agent was able to clear it up within minutes.
OnlineFinds
2023-01-16
Australia
the technical support staff i had was very helpful clear and prompt for me, he helped me and i hope this app can help me
Atpetshops
2023-01-15
United States
I need more information It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.
Miss Lilly
2023-01-15
Kuwait
Good application. easy to use, Good Customer Service, and good technical support. I really recommend this app
Belancias
2023-01-15
Germany
its was realy good support 1 auto ds is really good app for start if you dont know what and how zo do it
KickAssAndHaveALife
2023-01-15
United States
After having just signed up, I am finding this app/service the BEST I have seen for Shopify dropshipping. The user interface is excellent and the supplier/product selection is the best I have found. This is the way to go for supplier/dropship automation!
Bluewelllabs
2023-01-15
United Kingdom
5 star experience. I had a problem which I could not figure out and their cs staff helped me fix it in no time! Recommended
Sensinest
2023-01-15
Spain
It was great. Friendly, quick, 24 hours customer service. It helped solved my doubt quickly. I recommend AutoDS if you are thinking about starting dropshipping.
Home & Crafts Emporium
2023-01-15
United States
Rizza Jean was very helpful and very knowledgeable in getting my problem solve when syncing out of stock items to my shopify store.
DiscoveryDynasty
2023-01-15
United States
It was amazing. I like the authenticity of the customer service as well as how friendly and helpful they were with my requests.
ValentijnWereld.nl
2023-01-15
Netherlands
They have resolved my problem that I had without any effort. Goods service, I changed my view about the app. Keep going!
Test Run
2023-01-14
United States
The customer service was prompt and took an interest in helping me to address my concerns. My experience so far with this aspect has been great! The app itself is not user friendly and it appears that there are some additional costs to provide functions I thought were included in the plan pricing subscription. The add-ons for such functions drive up the cost of this service when compared to its competitors.
UniqueGifts
2023-01-14
New Zealand
I'd definitely recommend it to others who are also droppshipping. but the 'add funds' page could be a bit more clear and should add a feature to bulk change prices on the variants of a product.
Itsboho
2023-01-14
Israel
They are great. Make it easier to manage all the products and orders. great support and responsivness.
ESell
2023-01-13
Italy
she was ready to help me and kind
licketysplitz
2023-01-13
United States
i used this app to help with finding and listing products on my ebay. Only sold 1 item the whole time i was with them. then i had pmt problems and they completley shut me out of my accout with money sitting in my buyer acct. so they stole my money. stay far away from this company!!!
MeriDestiny
2023-01-11
United States
For me Autods has been very fast and convenient app to do everything. It is the best app until now for me.
Vive
2023-01-10
United States
Best and most valuable app i've used by far! Very organized and great Customer support team! This software will definitely make your business operations much smoother.
Kitchen World
2023-01-10
United States
Great customer support from Krizza :) Did not end up using the product but she was very helpful with my questions