elfin los angeles
2024-03-21
United States
great app for getting our memberships setup and live and the Customer Support is great! Quick response and lots of tech support.
jackpotbreakers
2024-03-19
United States
So far so good. Customer service was fast and helpful getting it setup.
Unless Kids
2024-03-19
United States
I recently installed this app to try it out as we're developing our shop. I ran into a little bit of difficulty with the integration on a product page, and the customer service I got through the chat was top notch. It was quick and solved my problem. I'm feeling confident that if we continue to move forward with this app (which we probably will), I can get the kind of help I need as I continue to integrate it into our shop.
Smashed Clay + Studios
2024-03-18
United States
Awesome Support. Super responsive. Provided installation and customization support immediately via chat.
SCL Collectibles
2024-03-18
United States
Got my first product set up smoothly, but could not access the Member Portal. Contacted support through the chat. They couldn't fix immediately so I had to wait on the dev team. Took a few days to connect with the dev team, but once I did the issue was solved in 5 minutes. Great product once it's up and running.
2 Sister Bees
2024-03-17
United States
I just took 4 full days where I have installed/removed/reinstalled/criedmyeyesout through at least 5+ "Membership/Subscription" based apps. I did small tests here and there, but one after one, they simply didn't have the functionality I needed. I finally narrowed down my list to Appstle and another popular app. After comparing the pros and cons, reading the reviews, and watching countless tutorial videos on both... I decided to start with trying Appstle first after realizing their membership fees are less than I was paying in transaction fees for other merchants to handle my subscriptions. Fast forward into day 2 of me trying to set things up. I consider myself a relatively "medium" technical person. I know enough to sound like I know what I'm doing and I can learn after being shown a general idea of what I want. But I was struggling with setting up the membership access area. Within a few hours of my initial help request, Jackson on their team had worked with me to figure out what I needed to do. Even going so far as to make a video showing me in detail! I am still floored by this awesome customer service. I now feel confident that I can tackle the rest of this setup and get my members moved over to Shopify. I am so happy to be starting my membership club off with Appstle! Thank you! :)
Grace Collective Shop
2024-03-16
United States
Customer service is ABOVE and beyond. Absolutely highly reccommend. I'm starting with the free service, and they still helped me. I will be a loyal customer for sure once it grows!
Eventum
2024-03-09
United States
mona was very helpful because i was able to explain in detail what i was trying to do, i just didnt understand how to do it.
Game & Company
2024-03-06
United States
Just downloaded it today and their customer service was amazingly helpful. First of all, it was an actual person who actually knew what they were doing and who was kind and helpful. Not kidding. They were able to help direct me and make changes on my behalf to optimize the Appstle Membership features and even on my Shopify page to benefit the integration. I know I just got this, but really happy so far. Thanks Natasha!
Go Planta
2024-03-03
Spain
Muy recomendable, el soporte es fabuloso, rápido y efectivo. Muy buena herramienta
Sakuras Card Club
2024-03-03
United States
Have needed help with the app a few times. They have helped me within minutes!
Daisy Pop
2024-02-29
United States
Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.
Fairy Pair
2024-02-29
Slovakia
Customer service is kind, helpful and answering really fast. I was waiting on first response less than a minute. And that is god-damn impressive. They helped me set the thing up.
Greenleaf Workspace
2024-02-26
United States
This management system may seem complicated or overwhelming after install. But this team will guide you every step of the way, and I promise, every single setting you need to manage, scale and experiment with your business is available through Appstle. Super powerful tool, Highly recommend!
House of ATTON
2024-02-23
United States
I had a question about "Cut off days" when setting up membership renewals. Mia promptly sent me a video explanation making clear what I was asking alongside a Youtube video explaing it for subscriptions. Thank you great merchant success engineers for leading by example in what the merchant service standard should be!
Paris House Of Beauty
2024-02-22
United States
I just uploaded the app to my store today, so far so good. It was pretty easy to set up but i had a few questions about the features. I had great help from Ash, he was very patient, helpful and knowledgable. It was pretty easy to set up but i
Little Fish Books
2024-02-22
United Kingdom
The Appstle team were quick to assist me with the set up of the membership app. Their support was fast and efficient. Looking forward to getting members subscribed now!
BiteMetrix
2024-02-21
Australia
Jackson was extremely helpful. Rectified every issue I had very quickly.
GodItems
2024-02-21
Hong Kong SAR
The customer service team is super patient and helpful. They are professionals and solve my problems every time I need their assistant. They response super quick too. Ash, Hussain, Mia, Nancy, and Harris have helped me out on building my membership plans. One of the best customer service experience I ever have.
Pet Expertise
2024-02-20
United States
Always very helpful every single time.
AROEVE
2024-02-18
Hong Kong SAR
good !
Anthology Puzzles UK
2024-02-18
United Kingdom
Intuitive to set up and the team were highly responsive in helping with some specific requirements including customization, all of which was completed in a matter of minutes.
HoodeHuz
2024-02-18
United States
Natasha, very helpful! Just get to know this app, using it now, little confused at first but now i know how to get it going.
Philly Whiz Kid Shop
2024-02-18
United States
Fast and accurate response....very helpful
2024-02-13
United States
Harris was very patient with me. He helped solve all of the issues I was having. Top-notch customer support!!