Reviews for Appikon ‑ Pre‑Order

Great support from Zia, quick to help with a small problem. Would certainly recommend using this app!

Support staff was helpful in explaining my queries and helped with the installation. No one has actually used the pre-order option on my site yet so I cannot comment fully as to how operational it is in real life.

Zia was very helpful and solved my issue immediately in a speedy manner. Would definitely recommend.

Zia was patience and amazing with his help today. I appreciate his direction and thoughtfulness when it came to answering my questions and helping me with my website. Thank you!

Peak

2023-06-12

United Kingdom

Spot on service, quick, easy and friendly. You don't need to be a developer to get this set up with the help o their team.

The free trial has been helpful to try it out. Zia was helpful from support and their chat function is very useful.

Have tested a couple of pre-order apps, this one is affordable and allows a trial which is always a bonus + 1 free product plan! You can stop at any time and are not tied in. The team are responsive and helpful to attend to any issues. Easy to navigate and does what I need it to do. Happy to continue to use this app.

Excellent customer service. Was very helpful with a technical issue we were having. Very helpful customer service. Customized the settings to meet our requirements.

I've been using Shopify for many years and it has to be the worst experience with an app I ever had. I installed the app and it did not update my theme to show the pre-order button. It is kind of expected because they do mention in their support document to send them an email when that happens and they can fix it to be sure it integrates with your theme. Sent an email. Shikha did NOT help, she kept sending me irrelevant support articles and then just ghosted me. Instead I tried the chat box with Abuzar. While he did understand the problem, he was unable to fix it. He said he would let their dev team know, but then, no answer, and nothing was fixed. End result is that I had the app installed for a full week, nothing is working, and nobody is helping. This app is a true waste of time, go check one of the other pre-order apps on the App Store because this one has entirely given up on their customers. It's too bad because I have multiple stores and use pre-order regularly, I would have been a paid customer for years. Glad I just tested with 1 product before I committed to it.

Yummikeys

2023-05-25

United Kingdom

Pain to set up and support just send endless article links. Have given up with this app. I've used pre order apps in the past and they were far easier.

A very useful tool, simple and with a good customer support service. It has helped us to sell products that we do not have in stock yet.

Easy to work with support desk when I had a question while setting up app. A parent product counts only as (1) of your allotted products, which is nice since if you have 2 our of 5 color variants set to pre-order, if they are under the same listing if only counts against your limit once. Interface is a little limited (only able to view 5 items at a time in your catalogue without searching, search bar does not do predictive text), but enabling pre-order for variants is intuitive. Have not yet tried out the option for "multiple selling plans" for an item, but seems like a nice feature. Not sure if there is an automation for the "Pre-order" button to appear once stock runs out, or if it will require manually setting each time.

Customer service is trash. Couldn't tell you if the actual service is nice because I never got it to render.

Abuzar made the integration extremely easy and hassle free on my end. He was quick and easy to work with. He definitely saved me plenty of time and prevented me from dealing with the stress of setting up the pre order system. Thank you Abuzar!!

Nice application that gives us the functionality we need and the support is great. Zia responded quickly and helped me professionally and quickly with my request! Highly recommended.

I've had the app for about 2 weeks now and it has helped me get a few extra orders. I wasnt sure if it would really help but its increased sales by about 20% so far and clients generally dont mind waiting because its very clear that they are placing a back order.

Very easy to use and has great customer support. So far everything is working great in my store. I recommend this app.

Such an awesome app! And a great support team behind it if you do have any questions when setting it up. I highly recommend you give it a try!

Very easy to use, I had one small issue and Zia was able to help me get it figured out. Thanks again for your help!

I was having issues with integration - not a lot of technical experience here! Zia was available within moments on the chat function to help me out, and it was fixed in a flash. Great app, great customer service!

I liked that there was chat support so that if any problems arose, I could get immediate help. This is a simple and easy-to-use app.

Very great support, reply quickly. Very nice app. It helps me to manage preorders schedules for July

Easy to use app. The support was instantaneous and was extremely helpful. Had trouble setting up the app to begin with but was resolved very well

I was having some difficulty with a product that had multiple variants and I couldn't find the product in the list on the app. I contacted the support team via the chat. THEY ARE AMAZING. They treated my request quickly and enabled my product for Pre-order and took the time to explain everything afterwards (with screen shots) and even mentionned I could always just contact them again for help. Thanks so much for your help Satendra! I really do recommend this app if you have pre-orders to manage on your shop. It's an easier process than other apps I have tried.

Simple to setup and fast customer service. Would recommend this app for people who want to setup a preorder on their store