Reviews for APO Product Options, Variants

EquipMaxx

2024-09-18

United States

The app’s customer support team was super helpful in fixing the issues we ran into. Big props to them!

Blumen Konzelmann-Höfer

2024-09-18

Germany

We had a technical problem and the support was very friendly and fixed the problem very fast! Thank you very much

Awesome. Lets you do crazy stuff. Would be also nice to have: variable range selector picker; ability to just insert images/descriptions/hyperlinks without other/required functionality- as option set items.

This app has been a game changer to manage options on my inventory. I've also loved the Q&A allowed on products. Their customer service is superb. I've reached out to them multiple times over the years and they respond INSTANTLY. They are seasoned pros - they know the app and the integration thoroughly.

I have recently started using APO Product Options, I had a couple intermittent issues with pricing not showing in the basket correctly but the APO support were very helpful, helped track the issue down and got it resolved within a couple of days, they we very polite, professional, helpful, and kept me in the loop along the way, thank you Angie and the dev team.

Hey, these folks are amazing. I had a problem with an app and they guided me through and helped me to fix it. They stood with me all the way through until the issue was fixed. Great app and awesome people behind it. Thank you, Maggie and Polina.

I've been using APO for over 5 years, and it's been a fantastic way to manage my customizable inventory! On the rare occasions I have had issues arise, the customer service has been quick and very helpful!

Great App, great support. Quickly response to every issue i had. Gently and on point.

Good app. Amazing support. Always willing to help. It is missing a few key features I would like to see, but still a great app for customizations. Currently it is DOWN. Not sure if I can get any help or not. None of my customized product options are working in my entire store.

The custom service was SUPER helpfull. Highly appreciated!

This app allows max 80 variants* in the base product. So, creating unlimited product options is "limited" actually. *Shopify allows up to 2000 variants now but its not working with this app.

Just updating our review here as we have been using the Advanced Product Options app for a few years now. Back in 2020, we wrote a review about it crashing and that we might stop using it... but that doesn't happen as often any more and it's a useful app to have. The thing that does happen at the moment is some customers add items to cart and don't get charged and the other thing is the add ons sometimes come through with a charge but no name. But, we can deal with this happening a couple of times a day by contacting the customer. It is a good app to have to allow our customers to personalise their gifts.

Highly recommend this app, lots of great feature and the layout looks nice & clean. I was very surprised how quickly the web dev team responded and fixed + adjusted certain things that required coding or working from the back end. Thanks for being so helpful and lightning fast at making these changes for me :)

The application works as we hoped. When there was a need for technical support, the manager and engineer Tanya Shulzhytskaya helped us very promptly and completely. We recommend.

Perfect for both simple and complex customization options and in fact the first and only app with conditional logic for simple customization options allowed at Shopify variant level! The support is fast, efficient and even offers technical support. Clear recommendation on our part!

Awesome app!! Customer support is the best. Very helpful and quick to respond. Go above and beyond.

Brilliant app, does exactly what we were looking for. The support team are amazing too and always reply quickly with the solutions that I need. Would definitely recommend this app!

Incredibly easy and useful tool! Customer Service is quick to respond and has never failed to provide me with a solution to any problems I may have encountered with my sites custom needs. Highly recommend :)

Easy to use, excellent support staff!

After trying multiple product option apps, APO has certainly been the best. It is very user friendly and you can easily up charge for add-ons unlike other apps I’ve tried. Support is very helpful and responsive.

Stumbled on this app looking for something to alleviate Shopify's restrictions on variants and product options. This app has been a life saver! Not only do you get to customize the amount of options and variants you can display, but you get a great suite of display options (buttons, drop downs, checkboxes, etc) as well as the ability to create complex rules for how your options are displayed. Even appending/building a SKU (which was a great bonus for us). To top it all off the Support has been nothing but fantastic! Not only very responsive, but often times completing tasks in minutes instead of days. Two minor cons on this app. One is when you link a product to a customization set, the app creates a "clone" of the product. It doesn't effect anything on the front end, but it is important to not delete these products (learned that the hard way, but support was great and explained everything to me). Secondly the front end is *kind of* slow when adding products to the cart. It's definitely not a deal breaker, but it is something you'll notice. Really cannot recommend this app enough though. It solved a HUGE need for us.

I've now used Advanced Product Options for 2 Shopify stores and it's been a great solution. Recently I've needed some customization from the app to work with my Shopify theme and APO's dev team is and chat support have been very responsive and completed all my needed tasks. APO's live chat reps respond within a minute and from my experience there's not many Shopify apps that offer that kind of service.

Shopify does not play nice with complex product options but this app does a great job in providing work-arounds. It is extremely customizable with many options for how to set up your variants as well as rules to create conditional formatting which is great! It has some limitations because of they way Shopify is set up but it is by far the best option I have seen for this type of application. Additionally, their customer service is outstanding! We had some quite complex issues for them and their team was extraordinarily prompt in their responses and always managed to solve solve any issues we hand by the end of the day. Best support team I have encountered on an app by far!

Boredwalk

2024-03-21

United States

Support is responsive. Enabled us to create build your own bundle style product. I wish it didn't create a zillion dummy products on the back end, but it's a minor thing. Overall it does what we need it to do and it's the best solution we found for what we were trying to do.

What an amazing App and support team, they help me no end of times and always manage to fix any issues i have. Couldn't recommend them anymore!! Please install!! Updated 12032024 - These guys keep on being the best. Never installed a better app and had support like this. I'll never be uninstalling this!!