SOURCE Medical
2021-04-14
Germany
Until the app has been sold to amai Quantity Breaks & Discounts worked properly. Since amai is taking care multiple times tier prices have not been displayed on product pages. Furthermore tier prices are not applied to cart so many customers do not place there orders. The amai support does not react to e-mails sent and has not been able to solve our issue for 2-3 days. We can not recommend this app anymore and we are now looking for an alternative.
BLVDblack
2021-04-14
United States
this app was great when it was ran by spur-it. Recently sold to amai and the support has been terrible. I've raised mutiple tickets and they have taken days to get back to me...I am losing thousands of dollars in revenue everyday because of the lack of support
xclubstores-id
2021-04-13
Indonesia
Their free trial app is only for the basic plan, I was charged for trying their unlimited plan. should allow customer to try on other plan.
cuadroos.com
2021-04-12
Mexico
I only installed the application for a few hours to test it but it did not work for me, then I uninstalled it but an email tells me that they are charging
Enix
2021-04-11
Belgium
i downloaded Quantity Breaks & Discounts and i wanted to delete it because it changed al my prices of my products. Now all my products are at 20 euros and i can not change it anymore.. please help
Zandysjewelrysupply
2021-04-08
United States
Update: Spurit used to own this app and they were great, but the new company that owns the app now, Amai, is terrible! I've been going back and forth with them for 24 hours and cannot get a straight answer or a fix to my problems. The app is no longer working and they take 4-6 hours to respond to emails, and then they don't answer all questions, but they give a generic response with no time frame as to when the app will be working again. This is the most important app on my store, so my sales have come to a complete stop for 24 hours thanks to their incompetence. I absolutely love this app and the developers! If I could give 10 stars I would! This app adds a very professional looking bulk discount widget to the product page, functions extremely well, is extremely customizable, is lightnight fast and easy to set up, and how well it works on desktop and mobile. What more could you ask for?! Well, as good as all those things are, the best part of the app for me has to be the customer service. I am a complete novice when it comes to building a website and I have made my fair share of mistakes, but they have not only helped me right away every time, but also fixed things that had nothing to do with their app! And every single person on their team I have spoken with has been so kind! I am going to look into all of their other apps because they are such a pleasure to work with!
Peach Underwear
2021-04-08
Australia
Broke the cart. Customers unable to add to cart. Supposed to have live chat support but has been unavailable for the past hour
unclicenlinea
2021-04-08
Colombia
NO support service available. The worst service ever seen. The app is not working for 38 hours and nobody help me or give me at least some support
Chargerate
2021-04-06
Germany
Great functionality and amazing customer service. Would totally recommend this app to every business.
NeoSpace™
2021-04-05
France
The app works great, excellent customer support ! I completly recommand if you want to drastically increase your AOV !
BasicBrowns
2021-04-02
India
Terrible Support. I took the annual priority package hoping that I will get "Up to 3 h/month of customizations". - We wanted to flag the products which are on sale, this feature is currently unavaible and the support person was not even intersted in helping us out. All he kept saying that the "Feature is not available and nothing can be done" and with the conversations I don't think these guys even care about their customers.
Fur Buster
2021-04-02
Portugal
I have several stores and I've used this app every time. It works great and when I needed help the customer support was always great. Thanks
Easy Sushi
2021-03-30
Portugal
I've had several stores and I always you this app. Works great and customer support has been awesome every time. Thanks
PostureBra Europe®
2021-03-30
Spain
Me encanta, ademas un servicio super rapido, esta gente son muy buenos trabajando, 5 estrellas merecidas.
Caffè Perfetto
2021-03-30
Hong Kong SAR
App works nicely, and great customer support. Very easy to use and to install. can finish a setup within 5 minutes.
Gaver Butik
2021-03-26
Netherlands
Really great app and support! Support answered in 1 minute, really impressed! This app is very customizable which is very usefull.
Safety Alarms
2021-03-23
Sweden
Very good app. And VERY good support! They are all very friendly and professional. You can't go wrong with this app!
Stiffness Cure
2021-03-23
New Zealand
Amazing app. The support is really helpful, the app works perfectly, and everything is smooth as butter. It brings much more revenue, thank you so much :)
MyCleanerFace.com
2021-03-16
United Kingdom
The Lady Coder aka Eugenia is an absolute star. I absolutely love the efficiency in which she handles the tasks! I highly recommend this app to anyone looking to increase their AOV and a sleek design! Eugenia - you are the best!
dallastoyswholesale
2021-03-14
United States
good app sometimes doest work on check out , thats bad price is good helps for qty breakdown .like it overaalll
Husseo™
2021-03-08
France
Super service client à l'écoute après avoir eu un problème avec l'application. Rien à signaler. Merci beaucoup.
The Helpful Kitchen
2021-03-07
Canada
App works, but users need to be carefull when uninstalling or reinstalling an app. If they do the app counts it as two usages and automiatically bills for an unlimited plan. Developers should adjust so that customers aren't unknowingly charged. support team however was fantastic and refunded for the mishap. Even offered a free plan for 6 months.
YUWANET
2021-03-05
Switzerland
The App works great and the customer service is amazing. Thank you very much for the support. -highly recommended
YesSewingStore
2021-03-03
France
This app is soo simple to use and set up. I had a couple of technical issues as I am new to Shopify however, the support team are fantastic. Thank you
Prime Canine
2021-02-28
United States
I had a great experience with the customer service at SpurIT. They took the initiative to work on my website and get exactly what I needed solved. I highly recommend them for their service and their product.