Huis en TuinMarkt | Meubels
2019-09-26
Netherlands
I did try the app again after some 5-6 months. This is what happend>>> Now ALL my data, 300 products are gone after using this app again. Months of work are GONE!!! Jos NOT WELL WORKING APP! Razi from Aliexpress Dropship APP: Please try importing the Products Also,as Promised we have Resolved your issue We will be very much be Pleased if you Remove that 1star rating as we have Resolved your issue Please Feel free to contact us if you have any Queries We will be very Happy to help you WE: After 1.5 - 2 months of working with this app, we did everything where they did ask for and we really like the idea of the app: -Price change at store> does not work. -Quantity Change> does not work -Enable conditional price change> does not work -Variable products price/quantity does not work We spend a lot of time and money. Give me us our 60 euro back and and 300 usd for the worker (We have invoices as proof) >>Because of your NOT WORKING APP!!!! This is not a 1 time experience because we had more websites with the same problems and really like to work with a app like this.
CHICLIVING
2019-09-26
Australia
I chatted with Razi who was very attentive and helpful, solved my problem straight away with outstanding communication throughout. Highly recommend Aliexpress Dropshipping and Thank you Razi!
Baliexpress.co.il
2019-09-23
Israel
great app! the tech support was very helpful!! i have contacted them a few times and they were very patience and helped with every issue i came with, and the most important thing, the app works rly good! it imports the products with all the variations and pics and it synch the price and stock changes with my store.
Casal Gamer
2019-09-23
Brazil
Nice app, and thanks Rabbani, you helped me a lot. I was having problems with my inventory and he was super fast and efficient!
Gallery Wallrus
2019-09-16
United Kingdom
Really cool tool to automate the product listings and great service from Rajendra who helped me automate the orders too. Much easier now, thanks!
CultureRegulationBrand
2019-09-05
United States
THE APP IS NOT WORKING AT ALL ! WITH NO NOTICE THIS IS THE WORST APP EVER !!! I HAD SO MANY ORDERS TO SEND AND THERE IS NO CONTACT INFO
Moonlitsales.com
2019-08-29
United States
Mr.Rabbani was extremely helpful in solving my needs. He was good, knowledgeable and went all the way in solving my problems
Best Shoppe US
2019-08-25
United States
I used this app to help me in automation Aliexpress Dropshipping to my Shopify Store and their 24/7 support staff Rajendra is Awesome! She answered all of my concerns in an instant and in a polite way. Thanks, once again Rajendra, for your help!
BABY MOTHER
2019-08-23
United States
As shopify changed polilcy. Suppoer - Rajendra helps to fix it with fast It's a good app with good support team
PawPrints
2019-08-19
United States
I downloaded this app needing to input 10 products to my store from Aliexpress. They have different plans ranging from the basic to enterprise. Even though I didn't need it, I selected the enterprise plan to see which features they had for my free trial. I forgot to cancel the plan until the trial was well over so I contacted their support team to request a refund. They told me that they could allow the refund and asked me to contact Shopify to process the refund. I did so, and Shopify contacted them back for approval. They then decided to conveniently deny my refund request. If you want honest customer support, these developers are sorely lacking in it. The app itself is pretty bloated, and there is not much of a difference from the basic and enterprise plan. The UI is not really conducive to a good user experience. Please be warned that there are more customer oriented apps out there for drop shippers.
wonderpet-house
2019-08-12
Vietnam
Its perfect for me and a good experience as I am still new in this industry. I am still learning a lot of things but looks great.....
Dealygang
2019-08-06
United States
Very easy to use in aliexpresss. Thanks for basha assitance. We recomend for dropshiping aliexpress
Black Creek Mercantile
2019-08-05
Canada
I had tremendous help going through the settings page from Sai Raghav. Answered all my questions quickly and with great expertise. Thank you
Anise Belle Boutique
2019-08-05
United States
Best customer support ever.! He (Razi) was really helpful on guiding me throughout all my unknowns.
Athlas
2019-07-28
Germany
I used this app to help my store growing in any way. We also we're searching for help by support to set up our settings and conditions. Rajendra has helped me out and gave us all information we needed. Thanks for your special and very fast and helpful support. We're getting things readdy now, thanks alot!
Funny Products
2019-07-27
Australia
CHECK YOU PRODUCTS half of mine were not even for sale anymore. My settings are correct sync is on and they keep saying they will fix it but weeks have passed and nothing has been fixed. Every time you speak to them they say they will email you but that has never happened they lie to keep you happy. Every time i log on there is a new problem that never gets fixed. This app is a joke, don't waste your money or time on this app but remember people go through your PRODUCTS 50 percent of mine were no longer available from the supplier. In 5 months i have never received an email to notify me that a problem has been fixed they just say what a joke
Jungle Green Earth
2019-07-23
United Kingdom
I wish I could rate ZERO! Started off badly, as pictures were not syncing when importing products, after a couple days everything went back to normal. After that I have realized that ALL products were out of sync. I spoke with the support team, they said the problem was being fixed in the next 24 hours 2 days gone and the problem persists. In my store there is still inventory but on ebay is out of stock!!! I kept having failed promisses that the inventory would be back to normal in the next 24 hours. NOW IT'S BEEN 2 weeks I am paying 20 a month while NOT being able to advertise my store due to inventory not syncing! I keep asking for a refund and different members keep saying will be in touch with you soon. and nothing as been done! I DO NOT RECOMMEND!
ambient.com
2019-07-17
United States
I highly recommend this app, if you need to stay ahead of pack. This is impressive and i just love this app. Their customer support is way better than all the other apps i have used. They even helped me out to setup my whole business. They are quick and have atmost knowledge into a corner.
TeeSprinkle
2019-07-02
United States
5 stars for customer service!! Razi really took the time to make sure I was set up and had everything I needed! He is so nice too and welcoming I'm impressed by the way he explains things so clearly!
KheenKhaab
2019-06-26
India
Installed this app couple of months back..initially these guys responded well when i was using trial version but after i took paid service...raised so many issues with them and every time these guys would say some one from tech team would get back...and Guess what nothing happened...We faced so many issues like Auto Sync was not happening and these guys repeatedly kept on saying Firstly,that there was an update going on at their end and after that the app will work fine and Secondly after addressing same issue again...they had new version that aliexpress was making few updates and after that it would work fine...but even after waiting for so many days nothing happened and then i had to manually sync every single product.... Then I had issue with some of the products , with Selling price was not being shown with margins i had set up at backend..they kept on saying that the matter had been forwarded to tech team and some one would get back...again nothing happened even after waiting so many days...end result..I deleted those products. Again I raised another recent issue that by default my store currency is Indian Ruppee but when I am adding the product it picks USD as default and the correct pricing is not coming up...again when i spoke with them on Sat day i was told that because its SatDay and Sunday the tech team is not available , some one would get back on Monday. Even after 2 days i.e today on wed day no one bothered to get back on addressed issue and i contacted on their live chat ..the guy on live chat said its their lunch time and they would get back after 15 mins...after almost half an hour with all the disappointment i had to write them that they are the most unprofessional people . I could have written this review after cancelling my subscription but then i thought to check their work ethics and professionalism while keeping this app (as i have already paid for the month). I have started using other apps like Oberlo and EPROLO and they have been quite helpful so far, at least they revert back if an issue is raised unlike these people who dont even bother to get back. I would never recommend this App and would like shopify to have a look on this matter
Lovesistershop
2019-06-26
United States
excellent customer service, they help me a lot. excellent customer service. good. the app is very good
Niqki
2019-06-24
United States
Signed up recently & had problem importing products. I was helped by rep, Rajendra. Rajendra was helpful, professional & very friendly
Impulsewear.co.uk
2019-06-22
United Kingdom
Great customer support from Rabbani. Once i downloaded the app i got immediate help and he supported me all the way through on how to use the app and import products. What a gem!!
Monet Roshi Couture
2019-06-18
United States
Great App and their customer service helped me solve all my problems. I hope in the future I can be able to import using my phone
Next Generation Wear
2019-06-11
United States
I want to thank to Sai Raghay he answered to my question in a few seconds. I love the app it is not very expensive.