Reviews for Kudosi ‑ Ali Product Reviews

everything is great,, support team are amazing

Kendall Talbot Books

2024-01-22

Australia

Clara was incredibly helpful in helping me add my Amazon reviews to my shop. Great APP.

Das Supportteam ist sehr hilfsbereit und sucht sofort nach einer Lösung. Vielen Dank dafür

Violette is the boss, thanks for your help ! (problem of widget)

Chris was a excellent customer service personnel. He took care of the problem I was having on my website.

Hi there, I'm William from Ali Reviews. Thanks for your great rating To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you! Best Regards William Ali Reviews by OneCommerce

I've had a problem where i cant import reviews for some reason and both times customer support has fixed it and imported the reviews for me. I think it will still happen and so im hesitant to import more reviews because i worry it wont work but they do a great job at helping me out. Just now Joyce not only helped me with my request but did it for me. They're responsive and helpful. Good experience overall but if that bug still exists that stops me from importing reviews is still at play then its a bit ironic considering importing reviews is their business.

great service love it!!!!!!!!!! amazing help

The app does not work well and it is useless

One of the worst companies and apps we have ever dealt with! After the initial 7 days free trial, we were placed on a plan costing $19.90/month where you can collect 1500 reviews per product (they claim we selected it, which is not true). We are a small company selling specialist garments that few people want to leave reviews for, so we have collected a total of 10 reviews in the 7 months we used Ali Reviews. When we realised that they had a cheaper option costing just $9.90/month, we asked why we were on the more expensive plan and asked them to refund the extra $10/month (a total of $70). They plainly refused to do so and gave a lot of excuses instead of being understanding and offering some good customer support. Their app also do NOT have an button for exporting your own reviews, like all other similar apps have. We had to contact them and ask if we could please download our own data collected on our own website by our own customers. They asked why we wanted to download this data, and then told us the request had to be forwarded to their technical departement and that it would take some time to complete! I'm not even sure this practice is allowed! Will never use this app or company again or recommend them to anyone.

This software is great, and the service attitude is very good and the service is very professional. highly recommended

Customer support is very prompt. Giselle was very helpful when trying to resolve the issue we were facing

Très bon choix

The feedback is amazing, les escribes y te solucionan el problema súper rápido. (Al menos con la que hablé yo) Giselle es super agradable y me solucionó el problema rapidísimo.

excelent assistance and service

Reviews widget branding can be edited very easily. The way reviews display across the site is very nice. I had a few hiccups getting this installed. Clara from the support team connected with me and got the widgets live quickly. Highly recommended.

Support très réactif et agréable ! Application facile à prendre en main, vivement conseillée !

very good

hi

Servicio muy rapido y eficaz

Hi there, I'm Thomas from Ali Reviews. It sounds like you have a good time with our app Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io Regards, Thomas Ali Reviews by OneCommerce

I'm just starting. Today, I finally hunkered down and started working on pulling in my reviews. After getting over the first hurdle, things are going well. Serenaa, the customer support rep, was very helpful.

amazing customer support! giselle was a support helped me out a lot. I am also not a bot lol, for real would recommend

Best team ! Really good service and efficiente ! 5 stars

Customer service is very good and they respond immediately.